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Towne Hyundai Orchard Park

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(4 045 Avis)
88
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
56
Total des ReScores
4,8
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

Here at Towne Hyundai, we will make sure that you get the service that you expect and deserve when it comes to all things Hyundai. Our employees are professionals and we pride ourselves on customer satisfaction and service. Here at Towne Hyundai, we will make sure that you get the service that you expect and deserve when it comes to all things Hyundai. Our employees are professionals and we pride ourselves on customer satisfaction and service.

Catégories
Concessionnaire Hyundai, Concessionnaire de voitures d'occasion, Entretien de la voiture
Contact
(716) 662-7400
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
3525 Southwestern Boulevard Orchard Park, NY 14127

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
75
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(716) 662-7400
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
3525 Southwestern Blvd. Orchard Park, NY 14127

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

Contact
(716) 662-7400
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
3525 Southwestern Boulevard k Orchard Park, NY 14127
Service après-vente's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(4 045 Avis)

DZ
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DAVID Z.
Derby, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
9
Catégorie : Service
Great experience for servicing vehicle
The dealer has done a great job servicing my Tucson, Thanks!

LT
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LEROY T.
Chaffee, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/01/2025
client vérifiéVérifié Client
10
The staff did a wonderful job and they r very professional. And thanks
The staff did a amazing job but we didn't get lunch just jokingthey did a great job thanks

Client vérifié
Blasdell, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Dealership was very accommodating and sale process efficient.
Best buying experience I've had.
Mike D. de Towne Hyundai Orchard Park a répondu le 04/05/2025 09:43 AM

We’re glad to hear you had such a fantastic buying experience with us! It sounds like we may have found our secret recipe for car purchasing happiness. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Enjoy your new ride and all the adventures that come with it!


EE
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EDITH E.
Holland, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Professionsal, informative and great results. I'm sure I'll enjoy my 6th Hyundai as much as I did my first Hyundai.
Great dealership! Made to feel welcome from the moment you walk in to the moment you walk out.
Mike D. de Towne Hyundai Orchard Park a répondu le 04/02/2025 09:38 AM

We're glad to hear that you felt welcome during your visit! It's our goal to ensure that every customer feels like they just walked into their favorite coffee shop rather than a dealership. If you ever need us again, just remember, we're always here to serve up more great experiences. Happy driving!


Client vérifié
Hamburg, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Catégorie : Service
professional
fast and professional
Mike D. de Towne Hyundai Orchard Park a répondu le 03/26/2025 09:37 AM

It’s great to hear that you found our service fast and professional! We like to think of our team as the speedy delivery of smiles on four wheels. If you ever need assistance in the future, we’ll be here, ready to keep that momentum going!


Client vérifié
Depew, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2025
client vérifiéVérifié Client
10
We bought a used 2023 vehicle
Sales rep was pleasant and helpful. Vehicle and complex was clean. Vehicle was ready to go when we arrived to fill out the paperwork, which was quick to complete.
Mike D. de Towne Hyundai Orchard Park a répondu le 03/25/2025 09:35 AM

We appreciate your feedback and are glad you had a pleasant experience with our team! It’s great to hear that everything was clean and ready for you. We like to keep our vehicles in tip-top shape and paperwork quick—no one wants to feel like they’re signing away their firstborn, right? Thank you for choosing us, and we hope you enjoy your new ride!


EK
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ERIC K.
East Concord, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Reliance
My fourth vehicle from Towne. Why? Reliable. From the service dept. to sales. They treat you fairly and like a person, not a number.
Mike D. de Towne Hyundai Orchard Park a répondu le 03/24/2025 09:35 AM

It's fantastic to hear that you've chosen Towne Hyundai Orchard Park for your vehicle needs four times! It's like joining an elite club known for its reliability and excellent service. We're glad you feel treated like a person—after all, we prefer our customers over numbers any day! Your continued trust means the world to us, and we'll keep working to help you drive smoothly. Here's to many more adventures in your new ride!


JP
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JAMES P.
Yorkshire, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Purchased 2025 Tucson.
I purchased vehicle from Sam and was impressed with his handling of transaction. He listened to my concerns and worked with me (rather than try to high pressure )etc. I was impressed with his demeanor from start to finish. Upon pick up he took the time to cover vehicle set up applications etc answered all questions with out feeling rushed. Was very professional and that is why we decided to do business with Him. That said. Jeannie in finance was also a pleasure to deal with again no high pressure just what was available. It was a pleasure dealing with them both and you are fortunate to have both representing Town Hyundai
Mike D. de Towne Hyundai Orchard Park a répondu le 03/24/2025 09:35 AM

It sounds like you had quite the adventure in car shopping, and we're delighted to hear that Sam and Jeannie made it a smooth ride for you. It's great to know that they took the time to listen to your concerns and avoided the dreaded high-pressure tactics – we like to think of that as a win for both sides! Sam must have given you a masterclass in vehicle setup, and Jeannie's finance finesse clearly sealed the deal. We're lucky to have such a professional team onboard, and your feedback keeps us motivated to keep up the good work. Enjoy your new wheels, and may your drives be filled with joy and fuel efficiency!


JM
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JOHN M.
Lancaster, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
client vérifiéVérifié Client
10
Great experience
My wife and I felt welcome as soon as we walked through the door. Great experience all around.
Mike D. de Towne Hyundai Orchard Park a répondu le 03/23/2025 09:38 AM

It's fantastic to hear that you and your wife felt right at home from the moment you stepped through our doors. Making our customers feel welcome is what we aim for, so we’re glad to know we hit the mark! If your experience was anything like stepping into a cozy living room (but with fewer cat videos), then we consider that a win. We appreciate your business and hope you both enjoy your next adventure on the road!


CH
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CHARLES H.
East Aurora, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
client vérifiéVérifié Client
10
Always a pleasure
Everything easily done.
Mike D. de Towne Hyundai Orchard Park a répondu le 03/23/2025 09:38 AM

We appreciate your feedback! It's great to hear that everything went smoothly for you. We aim to make the process as easy as possible—like a Sunday morning with coffee in hand. If you need anything else, don’t hesitate to reach out!


DJ
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DONNA J.
Blasdell, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
client vérifiéVérifié Client
10
My sales lady Debbie Lineman was awesome... Went above and beyond to Explained all the bells and whistles in detail for me on my new santa cruz..
I would go back to Hyundai again.. Santa cruz drives and rides great.. Thanks again Debbie Lineman for all you did for me.. And I'm so excited to be your first hyundrai sale.. You did great for being your first week with Hyundai
Mike D. de Towne Hyundai Orchard Park a répondu le 03/23/2025 09:38 AM

We're so pleased to hear about your fantastic experience with your new Santa Cruz! It sounds like it's already a part of the family, and we're glad Debbie made your first Hyundai adventure memorable. It's exciting to not only find the perfect vehicle but to also help someone kickstart their journey at Towne Hyundai. If you have any stories to share about your rides, we’re all ears—after all, every road trip needs a good tale! Looking forward to more adventures ahead.


TH
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TRACIE H.
Colden, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2025
client vérifiéVérifié Client
10
Perfect Performance
We were referred to Sam Braidich,
Sales & Leasing Consultant at Towne Hyundai by my brother. From our first call and test drive, to personal greeting from Mike Decarlo, General Sales Manager our experience was positive and professional. Everyone was friendly. Sam answered ALL our questions with great knowledge and patience, and shared personal insights into our specialized needs. At signing, Jeannie Gangarossa, Business Manager, was personable ad explained all protection options. Sam gave us a great overview of all the vehicle’s capabilities and features. We ❤️ our Towne Hyundai Palisade 2025, Emerald Green— now known as Oz!
Mike D. de Towne Hyundai Orchard Park a répondu le 03/21/2025 09:37 AM

What a delightful review! It sounds like you had quite the magical experience, and we're glad to hear that Sam, Mike, and Jeannie were there to sprinkle a bit of professionalism and friendliness along the way. It's great to have people on our team who can not only answer questions but truly listen and cater to your needs. And naming your shiny new Palisade "Oz" just adds a fun twist to the adventure! We hope you enjoy every journey in your new emerald chariot. Safe travels!


Client vérifié
Alexander, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2025
client vérifiéVérifié Client
9
Knowledgeable very good buying experience
Great customer service, very knowledgeable and very little games pertaining to the price of the vehicle . Great buying experience.
Mike D. de Towne Hyundai Orchard Park a répondu le 03/21/2025 09:37 AM

We appreciate you taking the time to share your experience with us. It sounds like you had a fantastic adventure without the price tag drama—no games here, just honest dealings and great customer service. We strive to make every buying experience as smooth as possible, and we're glad to hear we hit the mark for you. Enjoy your new vehicle, and may the open road bring you many adventures!


KJ
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KAREN J.
Orchard Park, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2025
client vérifiéVérifié Client
10
Catégorie : Service
Service
Awesome service, liked the video and professionalism of staff
Mike D. de Towne Hyundai Orchard Park a répondu le 03/20/2025 09:39 AM

We're delighted to hear that you enjoyed the service and appreciated our staff's professionalism. It's great to know the video made a positive impact too! We believe in keeping things engaging while ensuring our customers are well-informed. If you need anything else or just want to chat about vehicles, our doors are always open. Thanks for sharing your experience!


Client vérifié
Orchard Park, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
9
Catégorie : Service
Good Experience!
Was able to get my vehicle serviced with no issues. On time! Thanks to the helpful Service dept!
Mike D. de Towne Hyundai Orchard Park a répondu le 03/19/2025 09:37 AM

We're glad to hear your service experience went off without a hitch! It's our goal to keep things running as smoothly as your vehicle after maintenance. Our service team takes pride in being punctual and helpful, so your feedback truly makes their day. If your car could talk, we're sure it would have a few compliments for us too!

Bons de services et publications
Thanks for the shout-out! We're glad you think we're doing a good job—we strive to keep the wheels turning smoothly!
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We're thrilled to have checked all your boxes! Our Hyundai Service team is dedicated to making your experience exceptional. Thank you for your kind words; we’ll keep the handshake ready for Frank!
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We're thrilled to hear your car passed the inspection and you're riding on fresh tires now! Safety first, and we're always here to keep you cruising smoothly.
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We appreciate your kind words! Our team is always here to help—turning car troubles into smooth rides is our specialty.
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Thanks for the great feedback! We pride ourselves on speed and friendliness—like a pit crew for your car!
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Thank you for your kind words! We pride ourselves on honesty and timely service. No pressure, just happy driving!
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Thank you for the kind words! We promise to keep being honest and upfront, just like our cars—no hidden surprises here!
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Thank you for trusting us with your automotive needs! We’re thrilled to be your go-to choice for excellent service and trustworthy care.
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We're thrilled to hear you're satisfied with your experience at Towne Hyundai! Satisfaction is our favorite tune—let's keep the good vibes rolling!
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Thanks for your kind words about our team! We’re sorry for the muffler hiccup, but we’ll make sure it’s sorted out faster than you can say "Hyundai!
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We're thrilled to hear you had such a wonderful experience with our team! Sometimes oil changes lead to amazing surprises—like a new Tucson. Enjoy your new ride!
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Thank you for your kind words! We're thrilled our professionalism impressed you—complete satisfaction is the name of our game.
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Thank you for the fantastic review! We're thrilled our team made your visit seamless—it's our secret superpower to be friendly and timely!
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We're thrilled to hear about your rewarding relationship with us over the years! At Towne Hyundai, we strive to keep those good vibes rolling for a lifetime. Thank you for your trust!
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Thanks for the shoutout! We're glad the work was done—because we like to keep our customers rolling smoothly, not like a flat tire!
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Thanks for the glowing review! We're thrilled you're enjoying your Genesis and our service—excellent care comes standard with every purchase.
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We’re thrilled to have you in the Towne Hyundai family! Four cars and still going strong—looks like we’re doing something right!
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We're thrilled to hear you felt valued, even without a purchase from us! Our service is like a great road trip—always better when shared!
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We're thrilled to hear you're always happy with our service! It's great to know we're your go-to spot for all things Hyundai.
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Thanks for the glowing review! We're thrilled to know your experiences have been as smooth as our SUVs on the road.
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Thanks for the glowing review! We're glad our service was prompt and our waiting area was tidy—just like a well-oiled machine!
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Thanks for the fantastic feedback! We're thrilled that our service team makes you feel safe and happy—clean waiting areas and all!
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Thank you for the kind words! We're thrilled to be your speedy pit stop for excellent service.
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Thanks for the shoutout! We're on a mission to make car troubles disappear faster than your last errand run.
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Thank you for the fantastic review! After 50 years, we’re thrilled to be your top pick—who knew good service ages like fine wine?
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We love to hear that routine service is saving you money! At Towne Hyundai Orchard Park, we believe in keeping your ride smooth and your wallet happy.
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We're glad you feel taken care of! At Towne Hyundai Orchard Park, we believe in customer care, not just customer service—because who doesn't deserve a little TLC?
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