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SureCritic / Concessionnaire Hyundai / Towne Hyundai Orchard Park
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Towne Hyundai Orchard Park

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(4 054 Avis)
88
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
56
Total des ReScores™
4,8
Moyenne de ReScore™
88
Score NPS ®

Détails de l'entreprise

À propos

Here at Towne Hyundai, we will make sure that you get the service that you expect and deserve when it comes to all things Hyundai. Our employees are professionals and we pride ourselves on customer satisfaction and service. Here at Towne Hyundai, we will make sure that you get the service that you expect and deserve when it comes to all things Hyundai. Our employees are professionals and we pride ourselves on customer satisfaction and service.

Catégories
Concessionnaire Hyundai, Concessionnaire de voitures d'occasion, Entretien de la voiture
Contact
(716) 662-7400
Visiter le site web
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
3525 Southwestern Boulevard Orchard Park, NY 14127
Obtenir des directions

Détails du score

5 stars
75%
4 stars
12%
3 stars
12%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
75
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(716) 662-7400
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
3525 Southwestern Blvd. Orchard Park, NY 14127
Obtenir des directions

Détails du score

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
97
Score NPS ®

Détails de l'entreprise

Catégories
Concessionnaire de voitures neuves
Contact
(716) 662-7400
Visiter le site web
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
3525 Southwestern Boulevard k Orchard Park, NY 14127
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(4 054 Avis)
Écrire un avis
Avis récents

Notre objectif est de fournir l'image la plus précise de la réputation en ligne d'une entreprise. Pour fournir l'image la plus précise, nous utilisons un algorithme automatisé pour nous aider à recommander des avis qui sont les plus précieux pour les visiteurs de notre site. Les avis qui sont recommandés peuvent finalement devenir "non recommandés" et vice versa en fonction des mises à jour continues et de l'apprentissage de notre algorithme. Les avis vérifiés par le système de point de vente de l'entreprise peuvent être publiés immédiatement dans la section des avis recommandés de notre site, cependant, en fonction de l'application de notre algorithme automatisé, ils peuvent devenir "non recommandés".

Continuez à lire les avis recommandés

BC
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Barbara C.
Orchard Park, NY
Cet avis enfreint la politique de révision de SureCritic.
MM
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Melissa M.
Orchard Park, NY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/21/2022
0
Catégorie : Service
Service is non-existent in the Service Department
Understanding hiring issues and pandemic staffing shortages, I've adjusted my expectations for service, but the Towne Hyundai service staff reached a new low on 1/20/22. The engine on my 2018 Hyundai (purchased out of state) stalled while I was on the Thruway----As the dealership closest to my home and with great service reviews, I called Towne and left a message for service dept. at 9:17am on 1/20, I then left another message at 12:00---having neither message returned, we attempted to drop the car off at the dealership at approximated 3:30pm. We walked in to find 3 representatives behind the desk--only one was dealing with a customer, nobody was on the phone and no computer entry was being done. Nobody asked if they could help us---so, we walked up to one of the men at the desk and explained the situation and without making eye contact he said what we thought was "we can get to it tomorrow"---when we repeated it, he then clarified saying "March--can't do anything until March". We said that due to the issue, the car was clearly unsafe to drive was still under warranty and asked what our options were---his answer was "I don't know--can't do anything here until March" A man who was clearly a manager then told us that there are other Hyundai dealerships in the area and we should try them. (We did and our car was dropped off at another dealership later that day for emergency service). While not being happy about it, I understand service delays due to staffing issues. What I can't understand is the complete lack of professional, courteous explanation of the situation or lack of any attempt to provide even minimal assistance, direction or customer service---up to the management level. I currently own my 3rd Hyundai-- I certainly would never by a vehicle from this location and this experience has me questioning whether I would buy another Hyundai at all.
SH
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Sandra H.
Hamburg, NY
2017 Hyundai Elantra
Cet avis enfreint la politique de révision de SureCritic.
TR
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Teresa R.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/03/2021
Service
If I could give no stars I would. I bought my VW there. BIG mistake!! I also purchased my extended warranty there.. However, If it needs work done on it - which has been often, I have to take it out to Bowmansville. I feel that they should either fix it where it was purchased or take the responsibility of getting it to a different location. I truly wish I had never bought my car there.
Non recommandé
CC
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Charles C.
West Valley, NY
2013 Hyundai Sonata
Cet avis enfreint la politique de révision de SureCritic.
JT
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John T.
Buffalo, NY
2015 Hyundai Sonata
Cet avis enfreint la politique de révision de SureCritic.
West Seneca, NY
2016 Hyundai Sonata
Cet avis enfreint la politique de révision de SureCritic.
KB
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Karen B.
S Cheek, NY
2013 Hyundai Santa Fe S
Cet avis enfreint la politique de révision de SureCritic.
EG
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Elizabeth G.
Angola, NY
2018 Hyundai Elantra
Cet avis enfreint la politique de révision de SureCritic.
JR
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Judy R.
Hinsdale, NY
2017 Hyundai Elantra
Cet avis enfreint la politique de révision de SureCritic.
RJ
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Rhonda J.
Orchard Park, NY
2013 Hyundai Tucson
Cet avis enfreint la politique de révision de SureCritic.
ES
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Edward S.
Orchard Park, NY
Cet avis enfreint la politique de révision de SureCritic.
ES
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Edward S.
Orchard Park, NY
2013 Hyundai Sonata
Cet avis enfreint la politique de révision de SureCritic.
MM
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Maureen M.
Blasdell, NY
2013 Hyundai Sonata
Cet avis enfreint la politique de révision de SureCritic.
Buffalo, NY
2008 Hyundai Santa Fe
Cet avis enfreint la politique de révision de SureCritic.
1-15 sur 25 résultats
Bons de services et publications
We're thrilled to hear you had another great experience with us! Jon will be sure to get the credit for making car buying a breeze.
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We're thrilled to hear about your positive experience with our service team! Rob and the crew are always here to keep you cruising smoothly—loaner cars and all. Thank you for your trust in us!
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Thanks for the shout-out! We're glad you think we're doing a good job—we strive to keep the wheels turning smoothly!
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We're thrilled to have checked all your boxes! Our Hyundai Service team is dedicated to making your experience exceptional. Thank you for your kind words; we’ll keep the handshake ready for Frank!
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We're thrilled to hear your car passed the inspection and you're riding on fresh tires now! Safety first, and we're always here to keep you cruising smoothly.
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We appreciate your kind words! Our team is always here to help—turning car troubles into smooth rides is our specialty.
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Thanks for the great feedback! We pride ourselves on speed and friendliness—like a pit crew for your car!
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Thank you for your kind words! We pride ourselves on honesty and timely service. No pressure, just happy driving!
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Thank you for the kind words! We promise to keep being honest and upfront, just like our cars—no hidden surprises here!
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Thank you for trusting us with your automotive needs! We’re thrilled to be your go-to choice for excellent service and trustworthy care.
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We're thrilled to hear you're satisfied with your experience at Towne Hyundai! Satisfaction is our favorite tune—let's keep the good vibes rolling!
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Thanks for your kind words about our team! We’re sorry for the muffler hiccup, but we’ll make sure it’s sorted out faster than you can say "Hyundai!
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We're thrilled to hear you had such a wonderful experience with our team! Sometimes oil changes lead to amazing surprises—like a new Tucson. Enjoy your new ride!
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Thank you for your kind words! We're thrilled our professionalism impressed you—complete satisfaction is the name of our game.
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Thank you for the fantastic review! We're thrilled our team made your visit seamless—it's our secret superpower to be friendly and timely!
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We're thrilled to hear about your rewarding relationship with us over the years! At Towne Hyundai, we strive to keep those good vibes rolling for a lifetime. Thank you for your trust!
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Thanks for the shoutout! We're glad the work was done—because we like to keep our customers rolling smoothly, not like a flat tire!
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Thanks for the glowing review! We're thrilled you're enjoying your Genesis and our service—excellent care comes standard with every purchase.
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We’re thrilled to have you in the Towne Hyundai family! Four cars and still going strong—looks like we’re doing something right!
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We're thrilled to hear you felt valued, even without a purchase from us! Our service is like a great road trip—always better when shared!
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We're thrilled to hear you're always happy with our service! It's great to know we're your go-to spot for all things Hyundai.
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Thanks for the glowing review! We're thrilled to know your experiences have been as smooth as our SUVs on the road.
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Thanks for the glowing review! We're glad our service was prompt and our waiting area was tidy—just like a well-oiled machine!
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Thanks for the fantastic feedback! We're thrilled that our service team makes you feel safe and happy—clean waiting areas and all!
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Thank you for the kind words! We're thrilled to be your speedy pit stop for excellent service.
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Thanks for the shoutout! We're on a mission to make car troubles disappear faster than your last errand run.
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Thank you for the fantastic review! After 50 years, we’re thrilled to be your top pick—who knew good service ages like fine wine?
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We love to hear that routine service is saving you money! At Towne Hyundai Orchard Park, we believe in keeping your ride smooth and your wallet happy.
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We're glad you feel taken care of! At Towne Hyundai Orchard Park, we believe in customer care, not just customer service—because who doesn't deserve a little TLC?
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Avis sur les véhicules
image du véhicule
2025 Elantra
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(40)
image du véhicule
2025 Elantra Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(3)
image du véhicule
2025 Elantra N
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
4,2
(5)
image du véhicule
2025 IONIQ 5
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(15)
image du véhicule
2025 IONIQ 5 N
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(6)
image du véhicule
2025 IONIQ 6
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(13)
image du véhicule
2025 Kona
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(46)
image du véhicule
2025 Kona Electric
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1)
image du véhicule
2025 Palisade
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(82)
image du véhicule
2025 Santa Cruz
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(31)
image du véhicule
2025 Santa Fe
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(85)
image du véhicule
2025 Santa Fe Hybrid
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(15)
image du véhicule
2025 Sonata
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(15)
image du véhicule
2025 Sonata Hybrid
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(4)
image du véhicule
2025 Tucson
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(138)
image du véhicule
2025 Tucson Hybrid
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(33)
image du véhicule
2025 Tucson Plug-In Hybrid
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
(0)
image du véhicule
2025 Venue
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(3)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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