New vehicle had hidden damage from the factory, it was covered up
I purchased my Santa Cruz new, I was happy with it. It always has some slightly worrying quirks, it would sometimes say some aftermarket equipment was discharging the battery, when the vehicle was stock. Finally the A/C unit started to fail and then completely failed around 27,000 Mike's. After multiple service trips to several dealers they found the issue. The main wiring harness has been hacked up, cut in places, insulation sliced through in others and then wrapped up in electrical tape or had some cheap butt connectors to try to repair the ones cut all the way through. It was then hidden under the plastic shroud on top of the engine. The field service engineer very quickly determined it happened in route it at the factory and finally decided to repair it under warranty. never addressing the fact that I purchased a new vehicle that had about$7000 worth of damage and that Hyundai then sold me a loan on that total amount. The vehicle was unsafe when it was sold to me, any number of things could have happened, there were bare wires rubbing against each other. After the fix the a/c unit went out again and had to be worked on a few weeks later. The vehicle had lost value for to this damage and repair. I started a lemon law inquiry but it doesn't hit all of the requirements. I asked for compensation due to the fact that I was sold a significantly damaged and unsafe bill of goods, I was fobbed of both times