TJ

Tyler Jorgensen

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1062 reviews)
76

SF
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SUSAN F.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2021
client vérifiéVérifié Client
Catégorie : Service
Auto Service
everyonand very pleasent and are very helpfull
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:51 PM

Susan, thank you for the 5 star review! We're so glad that you had such a good experience with our team! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

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SF
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STEPHEN F.
Athol, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/22/2021
client vérifiéVérifié Client
Catégorie : Service
Friendly service
Friendly and good service. But the last time I had my vehicle serviced, the tire psi was not correct. The brand of tire I have, the recommended psi is 51. This time when I took the vehicle in for service, I informed the tech the recommended psi for the tires. Again the tires were set at 35 psi.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:47 PM

Stephen, thank you for the kind review! Friendly and good service are two of our biggest goals. We're sorry to hear about the PSI being wrong for a second time. Thank you for letting us know again so that we can address it with our team. This issue shouldn't happen again. Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

EM
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EDGAR M.
Saint Maries, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2021
client vérifiéVérifié Client
Catégorie : Service
Oil change
Fast and efficient during a time cruch.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:42 PM

Edgar, thank you for the 5 star review! We're so glad that we were able to offer a fast and efficient oil change when you needed it! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

FT
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FRANK T.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2021
client vérifiéVérifié Client
Catégorie : Service
Tyler and Adam and the gang are great
Everybody makes you feel so welcome and friendly Tyler and Adam are great to work with As well as the whole gang
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:38 PM

Frank, thank you for the great review! We're so glad that you had such a warm and friendly experience with Tyler, Adam and the whole team. We will be sure to pass along you kind words! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2021
client vérifiéVérifié Client
Catégorie : Service
battery change
fast , efficient !
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:33 PM

Anonymous, thank you for the 5 star review! We're so glad that your battery change was fast and smooth! That's always what we strive for! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

CM
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CATHERINE M.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2021
client vérifiéVérifié Client
Catégorie : Service
Awesome Service!
I went in for an oil change and the Service Manager went over items that needed attention. I’m not an auto novelist so I appreciated him telling me the items that needed service. With my Ford rewards it only cost me $20 to get everything done. Much appreciated!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:29 PM

Catherine, thank you for the awesome review! We're so glad that your oil change went smoothly and that you were able to use your FordPass Rewards points to help pay for part of your service! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

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DN
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DEBI N.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2021
client vérifiéVérifié Client
Catégorie : Service
First time....fabulous!
I am new to the CDA area and found the experience at Mike White easy, professional, and affordable. I will be back time and time again. Shout out to Tyler Jorgenson who was welcoming and very knowledgable.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:23 PM

Debi, thank you for the fabulous review! We're grateful that you gave us the opportunity to serve you and glad that your first experience was a pleasant one! We'll be sure to pass along your kind words to Tyler! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

TP
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THOMAS P.
Post Falls, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/18/2021
client vérifiéVérifié Client
Catégorie : Service
Scheduling troubles
Extremely difficult getting an appointment for a simple oil change made me feel that because our warranty provides free oil changes we are given the lowest of priority. We actually decided to go in person and plead with staff for service as we were about to make a 3000 mile trip. Asked for the manager who just happened to be present and he squeezed us in in in 10 days. We started seeking an appt 6 weeks prior to departure and was turned down by service personnel.
Non recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:22 PM

Thomas, we want to apologize for the difficulty with scheduling. Like many businesses, we are needing to hire additional personnel and finding it much more challenging than normal to find qualified applicants. We are working very hard to hire additional technicians and hope to be back up to normal capacity sooner rather than later. We appreciate your patience and apologize again. Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

RG
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RONNIE G.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2021
client vérifiéVérifié Client
Catégorie : Service
Scheduled appt
Tyler handles all my rigs. Keeps me informed on maintenance and set's my appts to help me.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:20 PM

Ronnie, thank you for the 5 star review! We're so glad that you've had such great experiences with Tyler! We'll be sure to pass along your kind words! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

OM
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OREN M.
Kingston, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2021
client vérifiéVérifié Client
Catégorie : Service
Friendly people
Always helpful and very efficient make waiting like sitting at home in your living room just great people to be around and treat the ladies with respect
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/12/2021 02:35 PM

Oren, thank you for the kind review! We're so glad that your waiting experience was so pleasant and that you enjoyed your interactions with our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2021
client vérifiéVérifié Client
Catégorie : Service
VERY PROFESSIONAL
Great Experience! I didn't have an appointment and Tyler told me that he would do what he could. I ended up just needing my rotors turned instead of being replaced like I thought. Kudos to Tyler and the technician for being honest throughout the process and saving me money!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/06/2021 09:33 AM

Anonymous, thank you for the great review! We're so glad that we were able to get you onto the schedule and save you some money! We'll make sure to pass along your kind words to Tyler and our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Post Falls, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/03/2021
client vérifiéVérifié Client
Catégorie : Service
Hyw. 95 is a ZOO driving too store
June 4th in for 60,000 mile service, car did not run smoothly after . Called spoke with Joe & Cole, injection cleaner added to fuel tank , they both said drive it. 3-4 fillies later car still not running correctly
June 25th spoke with Cole , he said bring car in something not right also engine light on
They found broken spark plug, car runs like a champ now
Cole is a very busy guy, hard to get on the phone. But he done me right
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/06/2021 09:31 AM

Anonymous, thank you for the good review! We're so sorry that it took two visits to get your vehicle running properly but we're glad that we were able to take care of it in the end! We'll make sure to pass along your kind words to Cole! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

WS
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WILL S.
Hayden, ID
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/02/2021
client vérifiéVérifié Client
Catégorie : Service
Oil change tire rotation
Price quoted over phone and on the signed work order was increased when paying from about $50 to $60. The technician claimed error guessing the engine size and oil needed. Not looking to take advantage of a business but a signed work order is normally honored.
Non recommandé
Employés avec lesquels vous avez travaillé

AA
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ADDISON A.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2021
client vérifiéVérifié Client
Catégorie : Service
First Class
I know Mike White.....First class
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/02/2021 06:35 PM

Bud, thank you for the kind review! It's always a pleasure to have you stop by! I'll make sure to tell Mike that you said hello! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

PL
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PAUL L.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2021
client vérifiéVérifié Client
Catégorie : Service
Always had great service at this ford dealer
Tyler was great as always
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/02/2021 06:34 PM

Paul, thank you for the 5 star review! We're so glad that you enjoy your service with us! We'll be sure to pass along your kind words to Tyler! It was a pleasure serving you! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

AS
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ALFRED S.
Post Falls, ID
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2021
client vérifiéVérifié Client
Catégorie : Service
Did good
Recent service appointment went well. Greeted quickly and efficiently. Did he full service in a reasonable time and got me out quick. Thanks.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/02/2021 06:32 PM

Alfred, thank you for the good review! We're so glad that your appointment went all according to plan and that you enjoy our team! It was a pleasure serving you! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

KL
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KEVIN L.
Post Falls, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/28/2021
client vérifiéVérifié Client
Catégorie : Service
Oil and filter change with tire rotation
The first routine maintenece items were done well. Or at least I hope so. This question is because the automatic headlights and fog lamps were turned off. I had a few warranty items to also be addressed with just over 5,000 miles on the odometer. I had to reschedule for these. It took over 3 weeks to get the appointment today.
Recommandé
Employés avec lesquels vous avez travaillé

DV
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DEANNA V.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2021
client vérifiéVérifié Client
Catégorie : Service
Excellent service
The service department provided excellent service during my recent visit for an oil change. The staff greeted me, went over the service to be provided clearly, and contacted me promptly when the service was complete.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/02/2021 06:27 PM

Deanna, thank you for the excellent review! We're so glad that you felt well taken care of by our team and that your service experience was pleasant! It was a pleasure serving you! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

SB
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STANFORD B.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2021
client vérifiéVérifié Client
Catégorie : Service
Excellent seevice
Scheduled oil change and tire rotation and was out in 50 min.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/02/2021 06:26 PM

Stanford, thank you for the excellent review! We're so glad that your oil change and tire rotation went so well! It was a pleasure serving you! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

VL
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VICKEY L.
Worley, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2021
client vérifiéVérifié Client
Catégorie : Service
Great timely service
In another state which I won't mention the Quick oil change for 2019 F150 Raptor took 4 hours. Mike White Ford was fabulous, quite time and great customer service.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/02/2021 06:26 PM

Vickey, thank you for the fabulous review! We're so glad that we were able to beat your past experience elsewhere and provide great customer service as well! It was a pleasure serving you! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé
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