TJ

Tyler Jorgensen

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1054 reviews)
74

BM
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BRAD M.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2018
client vérifiéVérifié Client
Catégorie : Service
Good cust.contact
Good
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/15/2018 03:26 PM

Thank you so much Brad for this wonderful review! We appreciate you choosing Mike White Ford and look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

KM
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KEVIN M.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2018
client vérifiéVérifié Client
Catégorie : Service
oil change and service
vehicle was ready and on time
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/15/2018 03:19 PM

Hello Kevin, thank you for this great recommendation about our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

DR
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DOUGLAS R.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2018
client vérifiéVérifié Client
Catégorie : Service
Oil Change
Work was done on time. the review of the results was excellent and all my additional questions were answered.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/15/2018 03:15 PM

This is fantastic to hear Douglas! We are so pleased to hear that you had an excellent experience with our team! If there is anything else we can do for you pleasem, let us know. Thank you for choosing Mike White Ford we look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

RS
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RUSTY S.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2018
client vérifiéVérifié Client
Catégorie : Service
oil change
Good service
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/14/2018 12:11 PM

Hello Rusty, thank you for taking the time to rate and review our dealership! We are pleased to hear that you had a great experience.  We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

PG
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PATRICIA G.
Tekoa, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2018
client vérifiéVérifié Client
Catégorie : Service
Awesome Customer Service
Friendly people who are willing to talk and help answer questions.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/10/2018 09:17 AM

This is wonderful to hear Patrica! Thank you so much for taking the time to write this amazing review! We appreciate you choosing Mike White Ford and look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

SB
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2018
client vérifiéVérifié Client
Catégorie : Service
Oil Change
Quick, easy, and professional.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/09/2018 02:40 PM

Thank you so much Steven for this wonderful review! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

AD
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ANNETTE D.
Newman Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2018
client vérifiéVérifié Client
Catégorie : Service
Dalton truck
I came for an oriole change and a tire rotation everybody was professional wonderful and very polite.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/08/2018 12:06 PM

Hello Annette, thank you so much for saying these kind words about our dealership! We are very pleased to hear that you had a wonderful experience and we look forward to seeing you again here at Mike White Ford. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2018
client vérifiéVérifié Client
Catégorie : Service
F-150 care- excellent
Efficient professional experience with most recent maintenance appt. Completely satisfied!
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/08/2018 10:03 AM

Thank you so much for taking the time to rate our dealership! We are so pleased to hear that you had a wonderful experience and we look forward to seeing you again here at Mike White Ford. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

RN
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RONNIE N.
Priest River, ID
Ford F250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2018
client vérifiéVérifié Client
Catégorie : Service
Service personal
Service personal were very friendly, and you have a very nice setting area.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/03/2018 11:56 AM

Hello Ronnie, thank you for taking the time to rate and review our dealership! I am glad to hear that you had a great experience with us, and enjoyed our new lobby. We appreciate  you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

JW
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JORDAN W.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2018
client vérifiéVérifié Client
Catégorie : Service
First rate service
Professional service that’s fast and courteous
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/02/2018 10:27 AM

Hello Jordan, thank you so much for speaking so highly of our dealership. We appreciate your kind words and look forward to seeing you again here at Mike White Ford. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

KC
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KEN C.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2018
client vérifiéVérifié Client
Catégorie : Service
Real Pros
What was for years a chore is now a breeze. Taking my car to Mike White Ford for regular oil changes and standard maintenance is a pleasure from start to finish. Real pros explain what needs to be done to keep my Ford Edge in top running form before getting to work on a multi-point check-up. After reading my paper in the always comfortable waiting room my car is serviced and ready to go in what seems like no time at all.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/02/2018 10:19 AM

Thank you so much Ken for this wonderful review! We try to make our dealership feel like a home away from home, and after reading this review I am happy to see that we could make you as comfortable as possible. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

Client vérifié
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2018
client vérifiéVérifié Client
Catégorie : Service
Customer service with a smile!
Everybody is just so darn friendly!!! From Rick in service, who makes sure everything’s done right, to Mike in finance who is a local legend! I came for a truck, but left with a new place to go for coffee and conversation. Sometimes I sneak in and pretend I am waiting on my truck to be done just to enjoy the company and watch all the progress going on in the newly remodeled showroom. Not your typical dealership!!!
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/02/2018 10:04 AM

Wow thank you so much for this glowing review! We appreciate this so much and are so happy that you enjoy our coffee and company! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

Client vérifié
Hayden, ID
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
10/31/2018
client vérifiéVérifié Client
Catégorie : Service
Service was done, but unnecessary up-charges/work were pushed
Our service was done as asked, but several unnecessary up-charges/work were pushed, such as saying we needed to change spark plugs at 60k, when the manual clearly states 100k under normal use.
Non recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/06/2018 10:52 AM

Thank you so much for taking the time to rate and review our dealership. I am so sorry to hear about your visit. If you could please give me a call at 208-667-3510. We would like to continue doing business with you and we do appreciate you choosing Mike White Ford. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

RW
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RICHARD W.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2018
client vérifiéVérifié Client
Catégorie : Service
EFFICIENT AND COMFORTABLE WAITING ROOM
I WAS QUITE IMPRESSED WITH THE EFFICIENCY OF THE STAFF GETTING MY 2016 ESCAPE WINTERIZED AND MOUNTING MY SNOW TIRES,AND LOADING MY STANDARD TIRES INTO THE BACK...JUST 2 HOURS AND I WAS ON MY WAY HOME...THANK YOU SO MUCH
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 10/31/2018 09:32 AM

Hello Richard, thank you for writing such kind words about our service department. We try to make it as fast and easy as possible. We appreciate you choosing Mike White Ford and look forward to seeing you again. 



Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

JV
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JAMES V.
Spokane, WA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
10/30/2018
client vérifiéVérifié Client
Catégorie : Service
Questionable Service
I like to be a loyal customer if I can. My last service appointment makes me wonder if I will continue with this dealership. During my last oil change; I asked them to rotate my tires and check one that kept loosing air. I was told the tires did not need rotating at 5000 miles and my tire was ruined and couldn’t be plugged due to a screw and there was another screw in the other back tire. They pushed to sell me two new tires several times. I assume the oil was changed. I asked them to plug the slow leak tire for me so I could get going after a lengthy appointment wait. I decided to take it elsewhere and if needed use the new spare to replace the “ruined tire”. I finally saw my truck parked in the lot after servicing and expected them to let me know it was finished so I could go. It was after 5 pm at this point. I waited about a half hour and had to go find someone in service to check me out.
I then took the tire in question to Les Schwab who happily plugged the ruined tire. I believe someone at White Ford tried to deceive me or was inept. I still have a free oil change/tire rotation there and am not sure I’ll go back. My first oil change there caused an oil leak that caused me to go back for another appointment and wait for them to fix it.
I’m not terribly impressed despite their professional appearance.
I was impresssed with the sales staff when I purchased my new 2018 F150. They offered plenty of incentives to make me feel comfortable with the deal. I would recommend them for sales but not service.
Non recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 10/31/2018 12:17 PM

Hello James, thank you so much for taking the time to rate and review our dealership. After reading this comment I can see where your frustration comes from. I am happy to hear that you had a wonderful experience with our sales department. If you could please give me a call at 208-667-3510, I would be more than happy to get you answer on what happen with your tire and oil leak. We want to continue doing business with you and make this right. We appreciate you choosing Mike White Ford. 



Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

RE
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RONNY E.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2018
client vérifiéVérifié Client
Catégorie : Service
Service
Very pleased
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 10/30/2018 12:01 PM

Hello Ronny, thank you for taking the time to rate our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

EH
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EDWIN H.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2018
client vérifiéVérifié Client
Catégorie : Service
Finally ...
I purchased my F150 there in 2014. This was the VERY first time I've EVER had anything nice to say about them. They've changed 2ce and this time it looks like there's finally some customer oriented people there. While the jury is still out ... it was a pleasant visit were everything was done right the first time. If this happens the next couple of times I will recommend them.
Non recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 10/27/2018 09:19 AM

Hello Edwin, thank you so much for this 5 star review! We would like to continue business with you and try to make each visit better than the last. I am truly happy to hear that you had an excellent time with us. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

Client vérifié
Liberty Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2018
client vérifiéVérifié Client
Catégorie : Service
no problems
quick service
Non recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 10/26/2018 10:07 AM

Thank you so much for this 5 star review! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

Client vérifié
Hayden, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/25/2018
client vérifiéVérifié Client
Catégorie : Service
Good job!
The employees did well at explaining options warranty considerations and completing the work.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 10/26/2018 10:03 AM

Thank you for taking the time to write this amazing review about our dealership! We are glad to hear that you had a wonderful experience. If there is anything else we can do please feel free to give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again.  

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

JT
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JOAN T.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2018
client vérifiéVérifié Client
Catégorie : Service
Great experience
Friendly, prompt and helpfull
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 10/25/2018 11:25 AM

Hello Joan, thank you for taking the time to rate and review our dealership. We are happy to hear that you had a great experience. If there is anything else we can help with, please give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again.  

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.