TRAVIS KUHN

I'm so sorry for the tire pressure and wash. Please feel free to return for a car wash. Thank you for the review. 

Thanks so much for the nice words. We appreciate you as a customer. 

Thanks for the nice compliment. We strive for great service and I am glad that we deviled. Hope to see you on your next service. 

Thanks so much for the awesome review. We appreciate the great review. See you on your next service. 

Greatly appretiate the awesome review. Thanks from Temecula Hyundai team. 

Thank you very much for the positive review. I am glad to see that we took care of the repairs on your vehicle. 

Thank you so much for the review. I'm glad to see that Travis went above and beyond to repair your vehicle. 

Thank you for the response. We appreciate the kind words. 

Thank you so much.  Appreciate the kind words. 

Thanks so much for the review. We appreciate your business and hope to see you again soon. 

Mr. Eberhardt,

            I am so sorry you feel this way about our establishment. I spoke to you at the last visit and I believe that I was very sincere with my apology. If you were looking for some kind of compensation I wish we would have had that conversation while you were here. We normally don't order/ replace after-market equipment but in this case because of the unfortunate accident we had to order parts from a vendor and the service advisor was not made aware that the parts arrived. It is absolutely no excuse in any which way and hope that we can regain your trust in our dealership and continue to service your sons car in the future. I know at times mistakes are made and my technician feel very bad about the situation. Unfortunately he is no longer employed here and for that I'm sure nothing like this will happen in the future. The fact that the running board was damaged on the second time was out of our control. We have corrected the issues and hope we can wipe the slate clean and start our relationship all over again. Please feel free to contact me via email if I can help you in any which way. 

I am so sorry to hear that my staff had changed out your lic. plate I am pretty sure that this may have been a mistake by my porters because we always like to make sure and get it cleared by the customer. If you would like I can change the plate frames to another type, please feel free to contact me and I can send someone out with different frames. I have spoken to my staff and advised them to be VERY clear with the customer and advisor on the correct vehicle to swap frames with. I apologize once again.