Solutions d'affaires
English French Canadian
SureCritic / Entretien de la voiture / Carmine's Import Service / Stuart M
avatar

Stuart M

Carmine's Import Service
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(122 reviews)
92

Critiques de Stuart M

RC
gravatar
ROBERT C.
Summerfield, NC
2023 Tesla 3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2024
client vérifiéVérifié Client
10
Tesla service
Great communication throughout the process and prompt service. I highly recommend.
Employés avec lesquels vous avez travaillé
avatar
Stuart M
JC
gravatar
JOSEPH C.
Kernersville, NC
2012 Porsche *911 SERIES
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2024
client vérifiéVérifié Client
10
Outstanding
As always great job. Excellent customer service.
Stuart M. de Carmine's Import Service a répondu le 01/29/2024 07:04 AM

Thank you for your great review Terry!

Employés avec lesquels vous avez travaillé
avatar
Stuart M
CE
gravatar
CHARLES E.
Kernersville, NC
2017 Audi Q5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2024
client vérifiéVérifié Client
10
Diagnosed issues
Complete repair satisfactory
Stuart M. de Carmine's Import Service a répondu le 01/29/2024 07:04 AM

Thanks for the great review Charles!

Employés avec lesquels vous avez travaillé
avatar
Stuart M
PD
gravatar
PAUL D.
Kernersville, NC
2009 BMW X5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2024
client vérifiéVérifié Client
9
Good work troubleshooting and fixing a difficult electrical issue.
Brought in X5 that was unable to maintain battery and would not start without jump. Battery was approximately 1 year old. Could start with jump and short charge on other vehicle's system. Good job troubleshooting bad battery and overcharging alternator that was causing multiple electrical gremlins including blown fuses and many faults.
Stuart M. de Carmine's Import Service a répondu le 01/29/2024 07:05 AM

Dear Paul, thanks for taking the tiime to write us a review!

Employés avec lesquels vous avez travaillé
avatar
Stuart M
Client vérifié
Kernersville, NC
2022 Volkswagen Taos
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2024
client vérifiéVérifié Client
10
Outstanding Tesla Model S Service
I had my rear differential oil changed, and my brake calipers cleaned and lubed. They also recommended an air conditioning treatment. I thought it was weird to have done in the cold weather but after they explained it to me and how it affects range and also my interior windows fogging along with system longevity it made perfect sense. The car had a fresh double mint gum type smell after the a/c service which I enjoyed.
Employés avec lesquels vous avez travaillé
avatar
Stuart M
avatar
Maxx C
LM
gravatar
LUDMILLA M.
Kernersville, NC
2013 Nissan Rogue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2024
client vérifiéVérifié Client
10
High standards, skilled work, honest pricing. You truly get what you pay for if not more.
Found Carmine's in 2020 when my Carmax service guy suggested I go there when I moved to Kernersville. Best advice I ever acted on. Carmine's lives up to its fantastic reputation of good honest work for the basic cost necessary to continue that high standard. Carmine's has never dissappointed since I found them in 2020. They do all my Rogue servicing. As a female septuagenarian who is doing her best to remain self sufficient and active and moving and traveling, the safety provided me while driving my Rogue is super important. Carmine's delivers along with providing kindness and respect in the bargain. milka / seeker
Stuart M. de Carmine's Import Service a répondu le 01/29/2024 07:06 AM

Thank you so much for sharing your positive experience with Carmine's Import Service, Milka/Seeker! We are thrilled to hear that we have been able to meet your expectations since you found us in 2020. Ensuring the safety and reliability of your Rogue is our top priority, and we are glad that you feel confident and secure while driving it. We appreciate your kind words about our honest work and fair pricing. Thank you for choosing Carmine's and we look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
avatar
Stuart M
HJ
gravatar
Hollis J.
Thomasville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2024
10
No Heat
Dillon thanks for asking the service was great I really appreciate everything car runs fine I have heat now ?.
Employés avec lesquels vous avez travaillé
avatar
Stuart M
Client vérifié
Kernersville, NC
2015 Ford Fiesta
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2023
client vérifiéVérifié Client
10
Straightforward
Communication was good over what needed to be done on my daughter’s car to keep it safe and reliable. Everything was done quickly and as usual it was done properly
Employés avec lesquels vous avez travaillé
avatar
Stuart M
JR
gravatar
JOHN R.
Winston Salem, NC
2015 Mercedes-Benz CLA-Class
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2023
client vérifiéVérifié Client
10
Always great and quick service!
As a new import owner, I appreciate the thoroughness, along with explanations of suggested preventative maintenance. Thanks!
Dillon S. de Carmine's Import Service a répondu le 01/29/2024 07:08 AM

Thank you for your kind review, John! We are glad that you appreciate the attention to detail and preventive maintenance recommendations we provided. We strive to provide our customers with the best service possible and are glad you found it satisfactory.

Employés avec lesquels vous avez travaillé
avatar
Stuart M
JA
gravatar
JOY A.
Summerfield, NC
2014 MINI Cooper Clubman
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/09/2023
client vérifiéVérifié Client
10
Excellent Service
Honest and efficient! I trust Carmine’s for advice, and on my mini Cooper. They will go out of their way to help me with transportation. Really good job of keeping me up-to-date on the status of my repairs and maintenance. I’ll recommendw
Dillon S. de Carmine's Import Service a répondu le 01/29/2024 07:08 AM

Joy, we appreciate you very much! Thank you for being a long standing and loyal customer with us!

Employés avec lesquels vous avez travaillé
avatar
Stuart M
SL
gravatar
SUSAN L.
Lewisville, NC
2010 Volvo XC60
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2023
client vérifiéVérifié Client
10
Excellent on time service with a very knowledgeable team
Recently had issues with my 2010 xc60. Excellent work and advice
Stuart M. de Carmine's Import Service a répondu le 12/07/2023 02:11 PM

We are so glad to hear that you had a great experience with us, Susan. We strive to provide excellent quality work and advice! Thank you for your business!

Employés avec lesquels vous avez travaillé
avatar
Stuart M
EW
gravatar
EDWARD W.
High Point, NC
2013 Porsche 911
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/17/2023
client vérifiéVérifié Client
10
? super
Great job as always. Thanks. Eweller
Stuart M. de Carmine's Import Service a répondu le 12/07/2023 02:12 PM

Thank you for your continued loyalty and support, Ed! We appreciate your trust in our service and are committed to providing you with the best customer experience.

Employés avec lesquels vous avez travaillé
avatar
Stuart M
DW
gravatar
DAVID W.
Kernersville, NC
2007 Honda Odyssey
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/24/2023
client vérifiéVérifié Client
0
Absolutely terrible
They are an absolute rip off, save yourself and go somewhere else.
Stuart M. de Carmine's Import Service a répondu le 11/03/2023 05:17 AM

We apologize for the negative experience you had with us, David. We take customer feedback seriously and are continuously striving to improve our services. We will use your review to better our service in the future.

Employés avec lesquels vous avez travaillé
avatar
Stuart M
Client vérifié
Kernersville, NC
2021 Tesla S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2023
client vérifiéVérifié Client
10
Absolutely Superb Tesla Service - They answer the phones!!!
Holy cow, real people answer the phones and actually know about cars. Imagine that! Will never go back to the Tesla dealer ever. OMG! Thank you. And they gave me Uber vouchers too!
Employés avec lesquels vous avez travaillé
avatar
Stuart M
avatar
Maxx C
PF
gravatar
PATRICIA F.
Level Cross, NC
2016 BMW Z4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2023
client vérifiéVérifié Client
10
Superior service
You will never be able to find a better company for all your service needs. Carmine’s is PHENOMENAL !!! They are reliable, thorough, and keeps you informed throughout the process of bringing you the best results for your car. They go the “extra mile” in everything they do to keep you informed and give you top quality results. They truly care about their customers and strife to keep your car and its parts in excellent condition.
Employés avec lesquels vous avez travaillé
avatar
Stuart M
RD
gravatar
ROBERT D.
2016 Volvo XC60
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/10/2023
client vérifiéVérifié Client
10
Efficient
Reviewed all concerns with me and provided a quick turnaround for the work done.
Employés avec lesquels vous avez travaillé
avatar
Stuart M
JR
gravatar
JIM R.
Oak Ridge, NC
2007 Volvo S80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2023
client vérifiéVérifié Client
10
Carmine's is awesome
My car died on I-40. It had a ton of errors popping up on the dash. Stuart took the information and kept me posted with updated. Offered to help me pick the car up when my wife was out of town and overall kept every promise made. First class experience.
Employés avec lesquels vous avez travaillé
avatar
Stuart M
JL
gravatar
JOHN L.
Winston Salem, NC
2003 Porsche Boxster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2023
client vérifiéVérifié Client
10
Porsche Boxster repair.
I have a 2003 Porsche Boxster with196,000 miles on it. I drive it every day and I love the car. I’ve relied on Carmine’s Import Service to keep my car in a good running order for years and they have consistently done an excellent job of accommodating what is now an antique car. I do believe that they care and have as much pride for the car as I do. I highly recommend.
Employés avec lesquels vous avez travaillé
avatar
Stuart M
PD
gravatar
PAUL D.
Kernersville, NC
2017 BMW X5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2023
client vérifiéVérifié Client
10
Brake Service
Excellent quality of service, reasonably priced, convenient pick up and return for driver and returned washed and clean. What more could a person ask. Reviewed car for other potential needs and reported same with indications of recommended priority.

Thanks
Stuart M. de Carmine's Import Service a répondu le 05/30/2023 06:41 AM

Thanks for your appreciation of our premium service Paul. It's always nice to see you in the shop and we're glad we could help with the rear brake upgrade on your BMW X5 ///M. Give us a call or stop by anytime. 

Employés avec lesquels vous avez travaillé
avatar
Stuart M
Client vérifié
Kernersville, NC
2021 Mercedes-Benz C300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2023
client vérifiéVérifié Client
9
First visit
Everything went well.
Stuart M. de Carmine's Import Service a répondu le 05/23/2023 05:49 AM

Thanks for your business and 5-star review Steven!

Employés avec lesquels vous avez travaillé
avatar
Stuart M
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.