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Carmine's Import Service

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(200 Avis)
89
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

À propos

Since 2008, Carmine’s Import Service has offered comprehensive auto care for European import vehicle owners all over Kernersville, North Carolina. Locally owned and operated, we make sure that you’re driving off in a vehicle you can be proud of. Since 2008, Carmine’s Import Service has offered comprehensive auto care for European import vehicle owners all over Kernersville, North Carolina. Locally owned and operated, we make sure that you’re driving off in a vehicle you can be proud of.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(336) 993-5506

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
318 W. MOUNTAIN ST. KERNERSVILLE, NC 27284 USA
Carmine's Import Service's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(200 Avis)

TS
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TOM S.
Winston Salem, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2025
client vérifiéVérifié Client
10
Jag XF
Very thorough get me informed of progress.
Employés avec lesquels vous avez travaillé

DC
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DANA C.
Kernersville, NC
2017 Mercedes-Benz S550
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
9
Recent Service
Knowledgeable staff. Discussed my concerns and pointed out potential issues. Very attentive. Excellent experience
Carmine C. de Carmine's Import Service a répondu le 03/28/2025 09:38 AM

We appreciate your feedback and are delighted to hear that our staff could assist you so effectively. It’s always our goal to address concerns and catch potential issues before they become a bigger headache. If only we had a crystal ball to predict trouble! We're glad your experience was excellent, and we hope we helped make your day a little smoother.

Employés avec lesquels vous avez travaillé

DP
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Denon P.
Colfax, NC
2008 Mercedes-Benz C63 AMG
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2025
client vérifiéVérifié Client
10
C63
Awesome group of guys. My tech went above and beyond, thank you. Highly recommend.
Carmine C. de Carmine's Import Service a répondu le 03/11/2025 09:36 AM

We appreciate your feedback and are pleased to hear about your positive experience with our team! It's great to know that our techs are hitting those high notes and going above and beyond. Your recommendation means the world to us, and we’re here to keep that awesome service flowing. If you ever need anything else, just give us a shout!

Employés avec lesquels vous avez travaillé

LP
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LEON P.
Winston Salem, NC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/01/2025
client vérifiéVérifié Client
8
Super
Great service
Carmine C. de Carmine's Import Service a répondu le 03/04/2025 09:36 AM

We're pleased to hear you enjoyed our service! It's always our aim to provide a top-notch experience. If there's anything more we can do to earn that fifth star, please let us know. We're all about continuous improvement—like a fine wine, we just keep getting better.

Employés avec lesquels vous avez travaillé

CS
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CHRISTOPHER S.
Winston Salem, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Outstanding service
As always, the team provided great service on my vehicle. I will always have them care for my several cars.
Carmine C. de Carmine's Import Service a répondu le 02/28/2025 09:37 AM

We appreciate your trust in our team to take care of your vehicles. It's great to hear that our service consistently meets your expectations. With several cars in your lineup, we’re excited to be part of the maintenance team—keeping them running smoothly should be our middle name! Here’s to many more successful service sessions ahead.

Employés avec lesquels vous avez travaillé

CG
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CHARLES G.
King, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
Professional Porsche maintenance
Knowledgeable staff discuss my concerns and any issues, very attentive, addressed previous problem and made it right, excellent experience
Carmine C. de Carmine's Import Service a répondu le 02/22/2025 09:38 AM

We really appreciate your feedback! It’s great to hear that our team was able to address your concerns and ensure you had an excellent experience. Attention to detail is kind of our thing, and we’re glad it made a difference for you. If there’s anything else we can help with, don't hesitate to reach out—knowledgeable folks are on standby, ready for action!

Employés avec lesquels vous avez travaillé

RP
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Randall P.
Greensboro, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Great Experience!
I used Carmines for the first time this past week on my 2019 Alfa Romeo Stelvio Quadrafoglio. Not just anybody can work on these cars and Id heard they were the best around on Alfas. Had a great experience. Wonderful customer service and communication with fair pricing for the platform for what Ive seen for the work done. I had multiple smaller things I hoped they could handle with the nearest dealership being in Raleigh and everything they either knew or looked into and got right back. I feel like there isnt anything they cant handle and will be back with all our vehicles after what weve seen so far! Better than the dealerships Ive worked with in the past for sure!
Carmine C. de Carmine's Import Service a répondu le 02/14/2025 09:39 AM

We're happy to hear you had such a great experience with your Alfa Romeo Stelvio Quadrafoglio! It's not every day we get to work on a car that turns heads and has a name longer than most of our customers! We're glad our team's expertise and communication matched the high standards of your vehicle. It's always our goal to be the go-to for all things automotive, especially when it comes to those trickier rides. Looking forward to welcoming you and your other vehicles. We promise to keep the magic going!

Employés avec lesquels vous avez travaillé

CP
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Chad P.
Burlington, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Straight up guys!!
They guys are top notch and the bottle of LeBlu water in your car when they are complete is a nice touch.
Carmine C. de Carmine's Import Service a répondu le 02/14/2025 09:39 AM

We appreciate you taking the time to share your experience! We're glad to hear you think our team is top notch. And yes, that bottle of LeBlu water is our not-so-secret way of keeping you refreshed while we keep your vehicle in tip-top shape—who knew car service could be so hydrating? Looking forward to assisting you again!

Employés avec lesquels vous avez travaillé

DB
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DAVID B.
Stokesdale, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
10
First Time Customer Experience
As a first time customer, Stuart provided top-notch customer service, ensuring a positive experience from start to finish. I highly recommend them to anyone looking for a trustworthy auto repair shop.
Carmine C. de Carmine's Import Service a répondu le 02/10/2025 09:37 AM

It's fantastic to hear that your first experience with us was a positive one! We pride ourselves on top-notch customer service—Stuart is certainly a gem in our team. Your recommendation means a lot to us, and we appreciate you spreading the word about our trustworthiness in auto repair. If you ever have any questions or just want to share another experience, you know where to find us. Here's to many more miles and smooth rides ahead!

Employés avec lesquels vous avez travaillé

LM
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LUDMILLA M.
Kernersville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
10
Waste not - want not
Carmine and his fantastic crew help me stay true to my belief in “waste not - want not” by being willing to take on the aches and pains of my Rogue at 150,000 miles in hopes that this septuagenarian female can keep on safely driving what I consider my favorite and most suitable vehicle of the 8 vehicles that have served my needs over the past 56 years. Hopefully, Carmine can keep the Rogue running for as long as I can continue to drive. Carmine’s well trained crew just finished a maintenance work up this week on the Rogue at her 150,000 mile mark and she purrs contentedly like a lioness and runs effortlessly like a gazelle. milka/seeker
Carmine C. de Carmine's Import Service a répondu le 02/03/2025 09:37 AM

It sounds like you and your beloved Rogue have formed quite the bond over the years! Keeping a car running strong at 150,000 miles is no small feat, and it’s wonderful to hear that Carmine and the team are helping you maintain that connection while sticking to your “waste not - want not” philosophy. We’re delighted that the maintenance has had such a positive effect—sounds like your Rogue is ready to tackle the road like a lioness! Here’s to many more adventures together, keeping that engine purring smoothly for as long as you can enjoy the ride. Remember, every mile is a memory!

Employés avec lesquels vous avez travaillé

LP
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LEON P.
Winston Salem, NC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/30/2025
client vérifiéVérifié Client
10
Professional
Professional
Carmine C. de Carmine's Import Service a répondu le 02/02/2025 09:39 AM

We appreciate your feedback and are glad to hear that you found our service to be professional. It’s always our goal to provide top-notch service, and it seems like we hit the mark with you! If there's anything we can do to elevate your experience to a full five stars next time, please let us know. We're always here to help!

Employés avec lesquels vous avez travaillé

DS
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DOUG S.
Walkertown, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2025
client vérifiéVérifié Client
10
Honest Shop
Just bought another car and Carmine’s will be the only shop she will see. They did a thorough check and did some preventative maintenance for me.
Carmine C. de Carmine's Import Service a répondu le 01/21/2025 09:37 AM

It’s fantastic to hear that you’re making Carmine’s your go-to spot for all things automotive! We're all about keeping your ride in tip-top shape, and it sounds like we hit the mark with that thorough check and preventative maintenance. Remember, a little maintenance can go a long way—like a good workout for your car! We're always here to help keep your wheels turning smoothly. Happy driving!


JS
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JIM S.
Thomasville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2025
client vérifiéVérifié Client
10
Battery and oil change
Professional service
as always. Their pick-up service is a life-saver for me. Highly recommended
Jim Sechrist

,
Carmine C. de Carmine's Import Service a répondu le 01/19/2025 09:37 AM

We appreciate your positive feedback! It's great to hear that our professional service and pick-up service are making life just a little easier. We aim to keep things running smoothly—kind of like a well-oiled machine, but with fewer moving parts and way more coffee. Your recommendation means a lot to us!

Employés avec lesquels vous avez travaillé

MC
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MIKE C.
Daphne, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2025
client vérifiéVérifié Client
9
Expert service
This repair shop does expert repair on imported cars that other repair shops won’t or can’t do.
Carmine C. de Carmine's Import Service a répondu le 01/10/2025 09:37 AM

We appreciate your recognition of our work! It’s always a pleasure to tackle those challenging repairs that other shops might shy away from. We're committed to keeping imported cars running smoothly and looking sharp. If you ever have more automotive puzzles for us to solve, just drop by!

Employés avec lesquels vous avez travaillé

Client vérifié
Kernersville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2025
client vérifiéVérifié Client
10
Great service and repair. Would come back again.
Thank you for taking care of my car. Will be back. Happy New Year!
Carmine C. de Carmine's Import Service a répondu le 01/09/2025 09:37 AM

We appreciate you taking the time to share your experience with us! We're glad we could help take care of your car. Here's to a New Year filled with smooth rides and fewer potholes. Looking forward to seeing you again!

Offres et publications
?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

? Let's celebrate Stuart McHenry for 8 dedicated years at Carmine's Import Service! Your tireless efforts keep our wheels turning smoothly #EmployeeSpotlight #AutoMaintenance ?

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Apprendre encore plus

? Let's give it up for Dillon S! ? With your 10 years of dedication, you've truly become an indispensable part of our team. Your expertise and positive attitude are a winning combo! #EmployeeSpotlight #TeamPlayer

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Take up to $200 OFF your repair order when you pay with affirm. And 0% APR is available. Yeah, really.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

5% OFF up to $200.00 when you Pay with affirm. Low monthly payments. Approvals in seconds. Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders.
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?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Pay with affirm. Low monthly payments and 0% financing. Approvals in seconds.
Apprendre encore plus

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Apprendre encore plus

Thanks for the 5-star review, Andrew! ? We're thrilled to hear you found our service outstanding. Making car maintenance easy is what we're all about! ? #CustomerSatisfaction #QualityService

Pay with affirm. Low monthly payments and 0% financing. Approvals in seconds.
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.