ST

Sean Tolton

ASM

Pohanka Hyundai

Évaluation globale

4,8

(1327 reviews)

70

Critiques de Sean Tolton

TB

Tracy B.

Silver Spring, MD

2005 Hyundai Tucson

08/06/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent customer service

I needed a service technician to find out why my brake lights stayed on after I shut off the car! It was a loose switch which the technician secured into place—at no charge!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 08/08/2018 07:10 AM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

JB

Joseph B.

Washington, DC

2015 Hyundai Sonata

08/06/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Feeling Better

My Sonata seems to ride better and feel better since being serviced. I feel better knowing my car is professionally maintained. Thanks to Sean and the team at Hyundai.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 08/08/2018 02:40 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

AP

Anthony P.

Clinton, MD

2017 Hyundai Sonata

07/24/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Outstanding service

Friendly and very courteous and it was very fast I was in and out in about an hour oil change also Sean was great always with a smile makes you feel you are apart of the Family Pohanka

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/25/2018 02:53 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

District Heights, MD

2015 Hyundai Tucson

07/24/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Recent service

This dealership did great work on my car when needed. Only complaint I have is this dealership doesn’t provide a courtesy car when your car is being serviced and also the prices are a bit higher then other Hyundai dealerships.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/25/2018 02:52 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

OJ

Ola J.

Washington, DC

2016 Hyundai Sonata

07/24/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service Advisor

The service advisor Sean provides exceptional service as well as advice. Also when I came to pick up my car later in the day. He had left for the day but Dimmitri provided the same top of the notch service. Thanks

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/25/2018 02:52 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

RW

Robert W.

Clinton, MD

2013 Hyundai Genesis

07/22/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

The location and the service

The services performed were excellent and timely.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/23/2018 03:01 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

KS

Karl S.

Forest Heights, MD

2016 Hyundai Sonata Hyb

07/22/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Sevice attention

Sean is our favorite service rep--so easy to explain to us and too understand our questions. We always look for him when we come in for service. Everyone in the dealership is pleasant and friendly.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/23/2018 03:00 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

Client vérifié

Lanham, MD

2015 Hyundai Santa Fe S

07/20/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Convenience

Very convenient and normally does a good job

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/25/2018 02:52 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

KG

Karen G.

Arlington, VA

2014 Hyundai Equus

07/17/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Management Team, Sales & Service

This dealership goes over and beyond to provide an excellent customer experience. I provided some questions and comments and received a call back. I was very pleased to know that my thought and opinions matter.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/18/2018 09:05 AM

We appreciate your trust, I hope you enjoyed your birthday and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

BR

Bernetta R.

Temple Hills, MD

2017 Hyundai Santa Fe S

07/17/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Excellent Service!!!

As usual, this Hyundai dealer is the best. My service person is Sean T. He is absolutely the most caring and thorough person. He explains exactly what is wrong (if anything) and what it takes to fix it. He sets my mind at ease each time that he comes out to the car when I drive up to the service department. He lets me know that he wants to provide the best service possible, and he really, really does!!! He comes and gives me updates if needed and doesn't try to rush me if I have questions. He is very, very patient. I would recommend this Hyundai dealer to anyone with a special recommendation to "see Sean" if there is a need to visit the service department. Thank you for having such a caring person working for you.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/18/2018 08:55 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

AG

Arlene G.

Temple Hills, MD

2013 Hyundai Tucson

07/17/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Sean tolton

I always have a good experience when I’m there. Sean tolton is very informative on what needs to be done and why!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/18/2018 09:10 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DT

Doris T.

Temple Hills, MD

2012 Hyundai Sonata

07/11/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Had airbag problem

Your employees especially Sean

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/11/2018 02:58 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

LJ

Latrecia J.

Washington, DC

2012 Hyundai Genesis

07/10/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Customer Service/Maintenance for my Genesis

Appreciate the great service and work provided to my vehicle. Feeling safe mainly happy will be in for my oil change next month.

Thank you.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/10/2018 01:02 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

SD

Susan D.

Bowie, MD

2016 Hyundai Tucson

07/10/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service for Tucson

Sean Tipton my service advisor is awesome

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/10/2018 01:00 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Largo, MD

2017 Hyundai Sonata

07/08/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

My Hyundai Service Visit

The service that day went quick and Representative Sean Tolton was awesome. Pohanka Hyundai should be appreciative to have such a dedicated worker. Keep up the good work!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/09/2018 08:24 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

MS

Mildred S.

Temple Hills, MD

2009 Hyundai Elantra

07/08/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good

Awesome service friendly always love it

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/09/2018 08:26 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

LT

Larry T.

Washington, DC

2017 Hyundai Santa Fe S

07/07/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Shawn

Shawn was amazing

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/09/2018 08:22 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

SM

Sandrya M.

Upper Marlboro, MD

2016 Hyundai Sonata

07/06/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

CUSTOMER SERVICE

The customer service is excellent, my personal relationship with Sean is over the moon, he is always polite, professional, and have such a pleasant attitude.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/09/2018 08:22 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DS

Damita S.

Temple Hills, MD

2017 Hyundai Tucson

07/05/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

My service man Mr. Tolton is the best always available and answers all questions

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/09/2018 08:21 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Wash, DC

2016 Hyundai Santa Fe S

07/04/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service Reciew

The service department was professional, fast, and took great care of my vehicle. I will definitely return for all my Hyundai service needs.

The lack of a military discount is surprising and regrettable.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/05/2018 01:13 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

841-860 sur 1339 résultats

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