Samantha Giddens

Hello,
It was a pleasure speaking to you toady and I am very sorry we were not able to install your after market devise in your vehicle. The manufacturer has strict rules on installing electronics that are not designed by Hyundai.We look forward on service you in the future.

Christopher S. Haggstrom
Service Manager

Thank you for your rating and review. Samantha does a great job and is a vital member of our team. We're glad you were pleased with your overall service visit. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We know our teams work hard every day to provide a great service to every customer. We hope we can continue to provide you and every customer great service.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for speaking to me today and we appreciate your understanding in regards to the multiple door lock repairs we had to perform on your vehicle the day you came in for service.

Please don't hesitate to call if you need any further assistance.

Christopher S. Haggstrom
Service Manager

Thank you for your rating and review. We thank you for your repeat business and for being such loyal Lakeland Hyundai customer. It is always nice to hear from our customers and about their experience. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We try to exceed customer expectations every day and thank you for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We try to accommodate everyone and still provide quality service. If we can do anything, don't hesitate to ask... we're here to help! Enjoy your vacation!

Thank you for your kind words and rating. We know our staff works hard every day to make sure every customer has a great experience. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We know it takes a team of dedicated and trained professionals to keep our departments running at peak performance; it helps build credibility with customer service and satisfaction. Thank you for your business and we hope to see you again on your next service needs.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for the kind words; we know our teams work hard every day to make every appointment enjoyable for the customer. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We apologize for the time it took to complete your service on your last visit. We agree that 2 hours is excessive even when we are busy; your service advisor should have kept you informed about the progress and expectations when you arrived.

We do hear sometimes about the length of time it takes to complete some services, but all vehicles go through a thorough inspection for safety and performance on every visit. We do know this adds to the time for any standard service, but you can decline inspection if preferred which will reduce the wait time for even routine services.

Again we apologize for your inconvenience and thank you for coming to Lakeland Hyundai Service. We look forward to improving our performance and hope we can continue to earn your business.

Thank you for your rating and review. We will check with Lakeland Hyundai Service Manager Chris Haggstrom regarding your particular case. Part of having your vehicle serviced at the dealership is to comply with all manufacturer and safety inspections required for your particular vehicle. As a vehicle gets older, the manufacturer suggested service may change due to the wear and mileage of a particular vehicle.

We apologize for any confusion or misinformation. If we can do anything, don't hesitate to ask...we're here to help!

Thank you for your rating and review. We certainly appreciate the referral and thank you for your business. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We're glad we could provide a good experience on your visit to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We appreciate your feedback and thank you for coming to Lakeland Service. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We truly appreciate your feedback and kind words. We know our teams work hard every day to provide quality service with a friendly and enjoyable atmosphere. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We believe everyone deserves a nice place to wait and relax while they have their vehicle services; we know it's not usually the first place anyone wants to be. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Great service is what our teams strive for every day; thank you for noticing.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We agree! Samantha does a great job and is a valuable part of our team.  If we can do anything, don't hesitate to ask... we're here to help!