Samantha Giddens

Thank you for your rating and review. If we could have done anything differently on your last service visit to make your experience better the next time, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for coming to Lakeland Hyundai Service and for being such a loyal customer. Yes, Samantha is a great asset to our team and great with every customer. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We too believe we have a great team that works together and helps every customer have a great experience. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Samantha is a great asset to our team and thank you for the recommendation. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We truly appreciate your business and thank you for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We're glad we could handle your service needs. If we can do anything, don't hesitate to ask... we're here to help!

We have forwarded your comments to Lakeland Hyundai Service Manager Chris Haggstrom (863-577-5122) for review. At this point we are not sure what service was performed and what was quoted for services. We apologize for any miscommunication and hope to continue to support your service needs in the future. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Samantha is a great asset to our team and is an inspiration to all service advisors. . If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for the rating and kind words. We truly appreciate your business and thank you for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Free oil change is good; if we could have done anything differently to make your experience at Lakeland Hyundai Service better, please let us know.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We know our teams work hard every day to provide a quality service; we believe everyone should be treated with the best service. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We appreciate the 10 of 10 - we know our teams work hard to provide a clean, quality environment with fast and professional service. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We appreciate your business and thank you for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We do run electrical and engine diagnostics on vehicles that have known issues or as requested to find out a potential problem; the test is not run every time a vehicle is in for service, however this can be requested with every service. We hope everything was good with  your experience at Lakeland Hyundai Service; if we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Cabin filter check should be done on every appointment and should include the removal of the filter to show every customer the condition; sometimes they can just be gently wiped off and other times they do need replaced. The removal (typically behind the glove compartment) of the filter as well as a full inspection of fluids, belts, hoses, tires, brakes and alignment should all be part of your overall inspection report.

We apologize if our service advisor did not clearly explain the services and did not provide you with the proper inspection. We will make sure your advisor Samantha is re-instructed as to the proper procedure and details of duties. It is never our intent to sell, offer or suggest any part or service that is not necessary for the operation or safety of the vehicle and customer. .

If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We look forward to helping you with your next service needs. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we could have done anything differently to make your experience better, please let us know. If we can do anything, don't hesitate to ask... we're her to help!

Thank you for your rating and review. We appreciate your business and thank you for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We apologize for any inconvenience we may have caused to you and your family. We do understand your frustration and Chris Haggstrom (Hyundai Service Manager 863-577-5122) has reached out to you to help resolve your concerns.

We do again apologize as we were not aware that the replacement part was faulty and not performing as expected. We know it can be frustrating to expect a degree of satisfaction and be disappointed by the service provided; for this we truly apologize. We will do whatever is within our power to resolve this issue to your satisfaction and earn your business.

Again, we apologize for your recent experience with Lakeland Hyundai Service and hope to speak with you soon.