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Ricardo Garcia

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1198 reviews)
92

JB
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Jane B.
Scottsdale, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/28/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service
Courteous and friendly
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/30/2018 09:22 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TL
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Thomas L.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
good experience at service
Ricardo made it very easy to get everything done on my car.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/27/2018 01:54 PM

Thank you for the positive review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

BC
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Beth C.
Cave Creek, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ricardo at Earnhardt Hyundai North Scottsdale
Took my car in for an oil change. Ricardo is the best. The service was done in a very timely manner and Ricardo took care of all my questions and needs.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/26/2018 03:32 PM

Thank you for the wonderful review, tweet, and facebook posts!

We are happy Ricardo provided the excellent service you deserve and we look forward to being here for you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

PG
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Pat G.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Neat, clean and welcoming
Great place
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/24/2018 09:31 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CD
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Colleen D.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
First Check up experience
Ricardo was so welcoming and well informed. He made the process so easy.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/23/2018 08:31 AM

Thank you for the fantastic review of your service and your advisor Ricardo Garcia.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good
This place is good. Ricardo in service always does it right
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/19/2018 02:12 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DS
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Diane S.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The people I meet there & my service agent,
Ricardo explained everything to me
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/18/2018 09:39 AM

Thank you for the wonderful review.

It is always nice to hear from our repeat owners.  We appreciate your loyaly over the years and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Experience
Mr Ricardo Garcia - Service Advisor - was easy to talk to and helped explained the service and the even looked for coupons to help. He also helped me understand which items were important and which are optional so I can stagger the costs of services required vs recommended.
The shuttle service gentleman was also polite and friendly and was able to get in and out of the dealership faster than I have experienced in a few years. Thank you gentlemen!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/18/2018 09:36 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are glad he gave you the excellent service you deservce and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

EC
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Elizabeth C.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Matthew is my usual service advisor. Matthew is always courteous and professional. I was previously out of town for an extended time. When i returned Matthew was able to schedule an oil change with short notice. On 4/13/18 i discovered a nail in my tire. Matthew was off and Ricardo was there when I arrived at the dealership. Ricardo was able to get me in immediately. He was able to get my tire plugged and even had an oil change done on my car. Matthew and Ricardo are beyond professional and are always courteous and accomodating when i come to get my car serviced.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/17/2018 01:06 PM

What a wonderful review and recommendation for our team - thank you so much.

It is our pleasure to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DH
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David H.
Fountain Hills, AZ
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Santa Fe
Very friendly service, and timely completion of the required service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/16/2018 12:43 PM

Thank you for the wonderful review David.

We are happy to be your dealer and we look forward to seeing you and your Santa Fe again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LV
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Leroy V.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
reliability
Earnhardt Hyundai makes sure the job is done right the first time !!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/14/2018 10:42 AM

Thank you Leroy for the great review and post to Google+.

It is always nice to hear from our multiple Hyundai owners and we've been together a very long time now.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

KH
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Kimberly H.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They always take good care of me and my car
I've been a customer of Earnhardt Hyundai for about 3 years now. The are true professionals and always go above and beyond.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/10/2018 05:12 PM

Thank you Kimberly for the wonderful review.

We are very happy to be your dealer and we look forward to seeing you and your Veloster again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

EF
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Edward F.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service evaluation - definately the best.
Everything positive. Prompt greeting, indicated time need to do the service and it was done as promised and included a free car wash.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/10/2018 05:11 PM

Thank you for the amazing review!

It is our pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AA
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Anita A.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Courteous customer service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/09/2018 05:19 PM

Thank you for the excellent review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
friendly service people
great service
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/09/2018 03:23 PM

Thank you for the GREAT review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RG
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Robert G.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Stop with the reviews
Love the car, like the service, hate the reviews, Quit sending them.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/09/2018 01:08 PM

Thank you for the 5-star review despite the fact that these days you receive so many review rquest.  This one we have no control over, but we'll flag your records to cease the others.  We do appreciate you taking the time though to score us well.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

KF
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Kalie F.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Exemplary Customer Service
Hyundai North Scottsdale always provides the best customer service. This dealership is a no-pressure, down to Earth environment. They genuinely care about their customers.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/04/2018 08:14 AM

Thank you Kalie for the amazing review.

We are very happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

GP
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Gene P.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
So pleased with the level of service
So pleased with the level of service. Ricardo is professionally accommodating, and it’s the white dealing with him in your service department. The best!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/03/2018 03:25 PM

Thank you for the wonderful review Gene.

We are very happy to be your dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Custoet
Na
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/03/2018 11:55 AM

Thank you for the 5-star review.

Custoet
Na

Indeed.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Phoenix, AZ
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service
As always, service was prompt, and my service advisor was courteous and knowledgable
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 04/03/2018 11:35 AM

Thank you for the great review.

We are happy to be your Hybrid dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.