Ricardo Garcia

Earnhardt Hyundai North Scottsdale

Évaluation globale

4,9

(1198 reviews)

92

Critiques de Ricardo Garcia

Client vérifié

Scottsdale, AZ

2017 Hyundai Santa Fe S

06/15/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Outstanding Customer Service

I’ve been using this location for 1.5 years since I moved to AZ and their service is consistent and the best i’ve Ever experienced. They also offer great prices for there services.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/15/2018 01:02 PM

Thank you for the amazing review.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

EM

Emily M.

Phoenix, AZ

2013 Hyundai Tucson

06/13/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent service!

Service was fast and my car advisor edgardo very nice man❤️

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/14/2018 07:51 AM

Thank you for the wonderful review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RG

Robert G.

Phoenix, AZ

2014 Hyundai Equus

06/13/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

I want my car served where I bought it, that way there should be no questions on the correct and required service needed.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/13/2018 12:54 PM

Thank you for the wonderful review.

We are very pleased to be your Equus dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TT

Ted T.

Scottsdale, AZ

2018 Hyundai Elantra

06/12/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Glad I came!

Used Ricardo for my service manager this time as Ben was off that day. Ricardo was very attentive, efficient and pleasant.
Kudos to Tom, the tech man from service, who found a very annoying rattle in my car that was driving me crazy!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/12/2018 03:43 PM

Thank you for the great review and praise for our team members.

It is our pleasure to be your dealer and we look forward to being here for you for all the years, miles (and hopefully no more annoying rattles) to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TD

Ted D.

Scottsdale, AZ

2017 Hyundai Tucson

06/12/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

close to home

very satisfy

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/12/2018 10:54 AM

Thank you for the positive review and tweet!

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

KT

Karen T.

Mesa, AZ

2017 Hyundai Tucson

06/11/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

KarenT

It was time for my 15,000 maintenance. Since I had to wait for my vehicle while this maintenance and an oil change were completed. Ricardo made sure everything was done in an hour. He and the rest of the crew are the best.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/11/2018 01:28 PM

Thank you Karen for the wonderful review.

It is completely our pleasure to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SM

Steve M.

Scottsdale, AZ

2010 Hyundai Santa Fe

06/08/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Never Disappoints

I can always count on Ricardo Garcia to take good care of us. And, he returns phone calls.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/09/2018 10:02 AM

Thank you for the great review and recommendation for Ricardo Garcia.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2017 Hyundai Santa Fe

06/07/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Difficulties with reaching Service Dept. by phone

My experience in trying to reach the Service Dept by phone finds it is nearly impossible to do so. I actually was on hold so long, I drove directly to the dealership to request a Service appointment. There is no immediate voicemail or person that answers calls quickly.
Once I got to the dealership's Service Dept., Ricardo Garcia was able to help me. Service was able to do my first oil change and Multi-Point Inspection while I waited. My wait time was less than an hour.
Ricardo Garcia and Service Tech Jose Campos were most helpful.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/07/2018 05:04 PM

Darn phones!

Sorry it was difficult to reach us, but we're glad Ricardo was able to take care of you when you were here. In the future Ricardo's direct line is 480-368-6711 which should allow you to bypass both the phone system and the receptionist.

We are happy to be your dealer and we hope to do much better next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LH

Lois H.

Fountain Hills, AZ

2016 Hyundai Sonata

06/06/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Mrs. Lois Harris

We stopped to make an appointment to have our car serviced, and were greeted by a service representative that graciously offered to do the job right away. We enjoyed a complimentary cup of coffee while we relaxed in the comfortable waiting area and the work was done completely and in a timely manner. It was a very positive experience.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/06/2018 04:50 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AG

Ana G.

Phoenix, AZ

2015 Hyundai Elantra

06/06/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Un excelente servicio ....

Un personal muy amable y atento ....

Recommandé

Ricardo G. de Earnhardt Hyundai North Scottsdale a répondu le 06/06/2018 10:16 AM

Como siempre es un placer atenderla, esperamos ser su agencia preferida por muchos años mas y ayudarla en su mantenimiento de su vehiculo.

Attentamente
Ricardo Garcia

Employés avec lesquels vous avez travaillé

LR

Leslie R.

Scottsdale, AZ

2017 Hyundai Elantra

06/05/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Top shelf Service Dept!

I have never made it a practice to bring my cars to the dealership for service...until I bought a Hyundai. Now I bring them in religiously and ask for Ricardo to be my service advisor. He is so friendly and flexible and above all else, TRUSTWORTHY! Thanks for keeping my Elantras in top condition!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/06/2018 09:53 AM

Wow - awesome review.

Thank you for the great recommendation for Ricardo Garcia your advisor as well. We are very happy to be your dealership and look forward to seeing you and your Elantras again anytime.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

GS

Gavan S.

Scottsdale, AZ

2016 Hyundai Sonata Hyb

06/04/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

The best Dealership ever

As someone who 100% of the time hates car dealership in both the sales and service side I will tell you, I am sold on Earnhardt Hyundai!
From the time I have gotten to know E/H of Scottsdale they have positively surpassed my expectation of what I am used to. Mike Southern, the Service Director and his staff is absolutely my go to service providers. Mike is not only the service director but is also someone I consider a friend! So thank you!!!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/06/2018 08:27 AM

Thank you for the fantastic review.

We know you drive a lot of miles campaigning all over the state. It is absolutely our pleasure to keep you and your Hybrid on the road and we look forward to being here for you for all the years and miles (and campaigns) ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MI

Myra I.

Scottsdale, AZ

2014 Hyundai Santa Fe S

06/01/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service

Great, honest service.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/04/2018 08:22 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Phoenix, AZ

2016 Hyundai Sonata

05/28/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Nice people

Great service experience

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/29/2018 11:48 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LS

Lois S.

Scottsdale, AZ

2013 Hyundai Accent

05/28/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

30k service

Efficient, fast.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/29/2018 11:48 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

PR

Paul R.

Scottsdale, AZ

2012 Hyundai Genesis

05/27/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

A++

Excellent service every time...no better dealership!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/29/2018 12:10 PM

Thank you for the awesome review.

We are happy to be your Genesis dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2015 Hyundai Santa Fe

05/26/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

Great

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/29/2018 12:04 PM

Thank you for the great review, post to Google+ and tweet!

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MW

Michael W.

Fountain Hills, AZ

2012 Hyundai Santa Fe

05/26/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Fast and efficient service.

Was greeted by service advisor Ricardo Garcia. He kept me advised of repaires being done and time line. Very impressed.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/29/2018 11:41 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2015 Hyundai Genesis

05/25/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great dealership

Great team good service and Ricardo do a awesome job his very welcoming I love to go back again and again because :)

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/29/2018 12:01 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

HC

Howard C.

Phoenix, AZ

2018 Hyundai Sonata

05/23/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service done well but too long a wait

Need to improve timeliness and offer more hour options.

Non recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/29/2018 11:31 AM

1:30 on a Thursday should be a great time to get your oil changed.

We're sorry this visit took longer than our expected 45minutes but we've made a note and we'll work hard to make it up to you next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

601-620 sur 1210 résultats

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