NORM ROSEN

Earnhardt Hyundai North Scottsdale

Évaluation globale

4,9

(1373 reviews)

74

Critiques de NORM ROSEN

AS

Alan S.

Scottsdale, AZ

2017 Hyundai Tucson

10/13/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Service @ Earnhardt

Earnhardt’s Service is impeccable. I trust them implicitly to do whatever is in my best interest as it relates to keeping my Tuscon operating optimally. Also, I want to give a “shout out” to Norm Rosen, Service Advisor. He is extremely knowledgeable, professional, accommodating, and personable. Every dealership should wish for an individual such as Norm.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:50 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Phoenix, AZ

2017 Hyundai Santa Fe Sport

10/11/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Recent Service Appt.

Norm was great as always.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:50 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LM

Lisa M.

Phoenix, AZ

2017 Hyundai Sonata Hybrid

10/09/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

2nd time buying at this dealership

DJ and Ian did a great job finding me exactly what i wanted and arranging the deal in a fast and efficient manner. Couldn't be happier with my purchase.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:48 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2017 Hyundai Tucson

10/09/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

It was fine.

n/a

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/09/2019 11:25 AM

Thank you for the positive review.

We're glad it was fine.
n/a

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AS

Arthur S.

Scottsdale, AZ

2017 Hyundai Santa Fe Sport

10/09/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Service visit

All went well as usual.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:48 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JM

Jill M.

Scottsdale, AZ

2017 Hyundai Elantra

10/08/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

service

I am always satisfied with the service I receive

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:46 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AP

Alan P.

Scottsdale, AZ

2015 Hyundai Genesis

10/04/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Genesis - 2015

Great service personnel. Value service.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:34 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2018 Hyundai Elantra

10/04/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Excellent Service

Fast, friendly service. This time it was my 17-year old who brought her Elantra in for an oil change. They treated her well and had her out within 45 minutes. Thanks!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/08/2019 12:59 PM

Thank you for the excellent review and recommendation.

We are happy to be your family's Hyundai dealer and we look forward to serving all of you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RM

Robert M.

Cave Creek, AZ

2018 Hyundai Santa Fe Sport

10/04/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great dealership

Always get me in and out in a reasonable time frame. Service is always done very well.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:34 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2015 Hyundai Genesis

10/03/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent service

Norm Rosen, my Service Advisor, and Mike Southern, the Service Department Manager, are very knowledgeable, helpful and pleasant.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:33 AM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AK

Andrew K.

Scottsdale, AZ

2018 Hyundai Elantra

ReScore Avis™

10/02/2019

Vérifié Client

Catégorie : Service

Service

The service people are wonderful and they really try to treat each client with there best quality service.

Recommandé

Employés avec lesquels vous avez travaillé

KR

Kelly R.

Scottsdale, AZ

2017 Hyundai Santa Fe Sport

10/02/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

customer service

Always great customer service which keeps us coming back. Our family owns 2 Hyundai's both purchased from Hyundai of North Scottsdale.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:32 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LH

Linda H.

Phoenix, AZ

2011 Hyundai Santa Fe

10/01/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

This shop has the best service I have experienced ever, anywhere. You walk in and at least three of the guys know your name and greet you. I find that amazing. They def make one feel that they care about you individually.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:31 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

KU

Karen U.

Scottsdale, AZ

2008 Hyundai Tiburon

09/30/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service department!

My visit to the service department was a great experience. The job was done well and quickly. The waiting area is very nice with complementary beverages and snacks.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:30 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CC

Candice C.

Mesa, AZ

2011 Hyundai Tucson

09/30/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Recall service

Service was good...Customer wait area needs updating, new carpet, etc.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/02/2019 11:31 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AA

Anita A.

Phoenix, AZ

2013 Hyundai Elantra

09/30/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

Courteous prompt service

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:30 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

NS

Norman S.

Phoenix, AZ

2018 Hyundai Elantra

09/28/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Helpful and Efficient

Great service,as always. Our service advisor, Norm, is top notch. When the battery failed in our 2018 Elantra he talked me through the steps for roadside assistance and when I got to the dealership he arranged for the problem to be taken care of as well as routine (oil/rotation) maintenance scheduled for the next day...saving me an additional trip. Well Done!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2019 10:28 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Tempe, AZ

2017 Hyundai Santa Fe Sport

09/26/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good service

I dropped off the car by 7 AM with the impression that it'd be done under 1 hour, but it dragged out a lot longer. I'm not sure if changing the oil or washing the car would take so much time?

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/02/2019 11:31 AM

Thank you for the positive review.

Hard to say if it was the wash or the oil change that Saturday, but we'd hope it was the oil change and only because we wanted to make sure it was 100% right for you. Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Phoenix, AZ

2016 Hyundai Tucson

09/25/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Knowledgeable staff, helpful, comfortable environment

Upon arrival Norm took good care of us. Listened to my requests and offered his recommendations. Work was completed in a timely manner. Parts were ordered on my behalf. Happy with overall service.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 04:47 PM

Thank you for the great revew.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2017 Hyundai Elantra

09/24/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great customer service

Friendly people no pressure to buy a new car even when your wating for your car to be serviced.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 04:45 PM

Thank you for the great revew.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

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