MM

MARIO MACIAS

#1 IN THE NATION
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

KH
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Kenneth H.
Eloy, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Staff
I took my car to San Tan Hyndai this week and was really treated well. The fixed 3 different items between 10:00 and 1:00. The service writer "Mario" kept me informed every inch of the way and was very helpful. The work was done perfectly.
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/26/2019 02:05 PM

Kenneth,

Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

AG
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Ashley G.
Las Vegas, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Exceptional Service!!
Mario helped me out tremendously. I didn’t have anything scheduled, because my tires were damaged by debris on the freeway, and he made sure to do a thorough inspection. Not only was everything repaired very fast, but he also went above and beyond, looking into the warranty. He has by far provided the best car service I have ever experienced!
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/26/2019 02:04 PM

Ashley,
Thank you for your response and for recognizing Mario. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

Client vérifié
Gilbert, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
2 elantras
Serviced here all the time
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/26/2019 02:04 PM

Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

AH
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Allen H.
Gilbert, AZ
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Prompt Service
Basic oil change and tire rotation was completed within an hour of scheduled appointment.
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/26/2019 02:03 PM

Allen,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

DB
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Debra B.
Florence, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Dead battery
I bought my new Tucson in February. I went to go to work and my car wouldn’t start. I called San Tan and they said to see if I could get it over there and they would get me in ASAP. AAA came to give me a charge and I drove it over, They new I needed to go to work and they got me in right away. Mario was very nice and showed me to the lounge and got me when it was finished ..maybe a half an hour. Service was excellent, thank you Debbie Barco
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/26/2019 01:08 PM

Debra,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

TD
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Thomas D.
Sun Lakes, AZ
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Warrantee work and oil change
Mario Macias stepped up and went beyond just performing his duties. He followed through on an issue that was important to me, even when there was nothing requiring him to do so. So, as I have told him, I appreciate his efforts on my behalf. This is a great example of an individual and a company that that values the customer, and I wouldn't hesitate to recommend San Tan Hyundai to my family and friends.
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/25/2019 02:39 PM

Thomas,
Thank you for your wonderful response. We appreciate you and your business. We are so pleased to hear about your recent service. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

DJ
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Deanna J.
Coolidge, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil Change
Prompt greeting, efficient service and car wash completed within an hour. Thank you Chris and Mario.
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/25/2019 02:26 PM

Deanna,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

DB
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Diana B.
Queen Creek, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/24/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Mario
Mario did a great job. However my warranty paint coverage that I went in for is already showing the next day chips... this I am disappointed in but Mario did an awesome job in terms of customer service and communication.
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/26/2019 02:14 PM

Diana,
Thank you for your response. I am so sorry to hear about the chips. We would like to take a look at them at your earliest convenience. Thank you for recognizing Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

LS
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Leigh S.
Gilbert, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great customer service
No matter who my advisor is, I always receive a great customer experience. There was a small situation that occurred with my last service, but the manager handled it very fairly and professionally and ultimately resolved the situation that made me leave a satisfied customer.
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/25/2019 02:15 PM

Leigh,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

WR
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Willard R.
Gilbert, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service Dept.
We had the oil changed on our Tucson . Mario was our writer and he took great care of us, Thanks , Mario !!
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/24/2019 04:48 PM

Willard,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

AW
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Ardis W.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Thank you.
Mario always provides excellent customer service.
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/24/2019 04:38 PM

Ardis,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

KG
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Kristy G.
Queen Creek, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service Department
Mario is amazing and always addresses my questions and makes sure my appointment moves quickly
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/24/2019 04:31 PM

Kristy,
Thank you for your response. We appreciate you taking the time to recognize Mario. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

DA
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David A.
Queen Creek, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
Good customer service
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/24/2019 04:26 PM

David,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

JB
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Julie B.
Snohomish, WA
2014 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Service is always great! Mario went over and above!
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/24/2019 04:23 PM

Julie,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

WW
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William W.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer Service
Once again Mario “five star” Macias did a wonderful job. His skills in customer service are exceptional. Good man to have on your team.
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/24/2019 04:17 PM

William,
Thank you for your response! We love the nickname for Mario and we couldn't agree more! Thank you for taking the time to recognize him. We appreciate you as well and look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

TC
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Teena C.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The BEST!
The service is amazing everyone is super friendly and professional. I love my Hyundai
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/24/2019 02:56 PM

Teena,
Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

JS
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Julie S.
Gilbert, AZ
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
GREAT SERVICE!
As usual, just the services that I needed delivered ahead of the promised time.
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/24/2019 02:37 PM

Julie,
Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

Client vérifié
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Experience
My experience this time at Hyundai was great! I highly recommend Mario and everyone who works there.
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/24/2019 02:16 PM

Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you again in the future.

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

DC
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Don C.
Gilbert, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Courteous, honest, prompt service,
Always provides professional service at a reasonable price.
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/22/2019 03:54 PM

Don,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

MC
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Michael C.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service appointment
Mario who took care of my appointment conducted himself in a manner that should make Hyundai proud
Recommandé
Cara M. de San Tan Hyundai a répondu le 04/22/2019 03:51 PM

Michael,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.