MM

MARIO MACIAS

#1 IN THE NATION
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

MM
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Michael M.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
As usual Mario and Rob are the best. I now own my second and third Hyundai and none of them have ever been serviced anywhere else.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/14/2019 02:42 PM

Michael,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

JT
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John Edison T.
Queen Creek, AZ
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Everything was great and Mario always is very kind.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/14/2019 02:40 PM

John,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

RO
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Ron O.
Sun Lakes, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People
Mario is a great service rep.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/14/2019 02:39 PM

Ron,
Thank you for your response and for recognizing Mario. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

BW
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Barbara W.
Maricopa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mario
very friendly and keeps you informed about your car by text
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/13/2019 04:08 PM

Barbara,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

RL
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Rusty L.
Queen Creek, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
they do a great job
thank you guys at san tan hyundi for taking great care of my genesis
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 05/11/2019 12:14 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé

ID
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Institute D.
Tempe, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Prompt friendly service.
My service assistant went above and beyond his duties to preform his job.
I came in with a dead battery. I advised him I had to be at work in three hours. He had me in and out with a new batter in under an hour. He represents your company well and should be commended.

Thanks Larry
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 05/11/2019 12:13 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé

Client vérifié
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
fast, friendly
Mario is so friendly; a great guy all around
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 05/11/2019 08:58 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé

DS
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Donald S.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The people
The experience was exceptional
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/10/2019 03:48 PM

Donald,
Thank you so much for your response. We appreciate you and your continued loyalty. We look forward to helping you again!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

Client vérifié
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and Speedy
I had a great experience when I purchased my car here last year and have been back a couple of times for oil changes/tire rotations. Everyone has always been friendly and my oil appointments didn't take very long at all!
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/09/2019 04:32 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

Client vérifié
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fantastico
San tan hyundai es el mejor lugar para traer su vehiculo
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/09/2019 04:14 PM

Gracias! We appreciate you mucho! We are here if you need anything! Have a great day! 

Best regards,
Guerra

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

VV
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Vanessa V.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great!
Great service!!!
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/09/2019 04:11 PM

Vanessa,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

SR
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Stanley R.
Gilbert, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt, reliable, and dependable service!!
Mario made this as enjoyable and painless experience as an oil change can be. Also directed me to a good salesman for a demonstration ride in a Sonata hybrid. (Our next car?)
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/09/2019 04:29 PM

Stanley,
Thank you so much for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

NR
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Nanette R.
Gilbert, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Regular maintenace
Excellent customer service
Quick and thorough service
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/08/2019 01:57 PM

Nanette,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

JS
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Joon S.
Queen Creek, AZ
2015 Hyundai Genesis Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always receive great service here
Called in a few days prior to bringing in my vehicle and upon arrival, for whatever reason, they didn't see me scheduled in their system, but Mario got me right in. Service was fast, and the staff are always friendly. Never had an issue with this particular dealership for the several years I've been coming here. This will always be my go to place for my vehicle service and vehicle purchases.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/08/2019 01:42 PM

Joon,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit. 

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

NS
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Noel S.
Chandler, AZ
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Promptness and efficiency
Great service as usual.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/08/2019 01:19 PM

Noel,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

Client vérifié
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast Service
I had an oil change and they had me out of their sooner than promised!
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/08/2019 12:52 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

LJ
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Latonia J.
Gilbert, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mario was amazing!!
I came in in the worst of moods but Mario greeted me with a smile and made me laugh. The service was fast, lounge comfortable and the staff was all very kind and attentive.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/07/2019 01:02 PM

Latonia,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

RS
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Rita S.
Gilbert, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I just had my 23,000 service check up
The service technician was very polite and personable. I was taken right on time and service was completed
much quicker than I had been told.
I have always been pleased with the service I have received at San Tan Hyundai.
It is almost time for a new lease and wouldn't think of using any other dealer. All of the sales people are very
professional and not at all pushy. Over all San Tan Hyndai will always get my business.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/07/2019 11:01 AM

Rita,
Thank you so much for your exceptional review. We appreciate you taking the time to write a response. We appreciate you and your continued loyalty. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

CC
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Cindy C.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
One Recommendation
It would be nice if there were high top tables so that I could have done work on my laptop more comfortably.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/07/2019 10:58 AM

Cindy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

SP
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Sandra P.
Chandler, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Visit to San tan Hyundai review
Very pleasant experience. Employees are courteous and knowledgeable. Also prompt service.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/06/2019 03:30 PM

Sandra,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.