Solutions d'affaires
English French Canadian
SureCritic / Concessionnaire Hyundai / Pohanka Hyundai / MARCUS DOMINGUEZ
MD

MARCUS DOMINGUEZ

Pohanka Hyundai
Évaluation globale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(4 reviews)
69

Critiques de MARCUS DOMINGUEZ

SN
gravatar
S N.
Laurel, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
10
Catégorie : Service
Excellent customer service!
The personal call is the kind of service that you don’t see often. Thank you!
MARCUS D. de Pohanka Hyundai a répondu le 04/03/2022 05:56 PM

Thanks a lot for taking the time to speak with me! Its invaluable to learn our strengths and weaknesses so that we continue to do our best in providing exceptional customer service. I'm sorry that all of our staff isn't always at their best however we will be making the necessary improvements to ensure a consistent and quality experience for each of our clients. Your feedback is truly appreciated and we look forward to seeing you again soon!

Employés avec lesquels vous avez travaillé
MD
MARCUS DOMINGUEZ
RM
gravatar
Richard M.
Bowie, MD
2013 Hyundai Elantra
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2022
client vérifiéVérifié Client
10
Catégorie : Service
Oil Change and brake inspection
Marcus was great and is very detail and show me everything on my inspection report that i need to take of as soon as i can
Employés avec lesquels vous avez travaillé
MD
MARCUS DOMINGUEZ
RB
RICHARD T BRITT
RM
gravatar
Richard M.
Bowie, MD
2013 Hyundai Elantra
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2022
client vérifiéVérifié Client
10
Catégorie : Service
Oil Change and brake inspection
Marcus was great and is very detail and show me everything on my inspection report that i need to take of as soon as i can
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/24/2022
Type de service : Maintenance
9
Catégorie : Service
Great service job
Great service job done on my car with an inspection list of of items i need to fix soon and my car was clean when i picked it up.
MARCUS D. de Pohanka Hyundai a répondu le 02/25/2022 03:50 PM

Thank you for the feedback! We will be in contact to discuss your recent service visit. 

Employés avec lesquels vous avez travaillé
MD
MARCUS DOMINGUEZ
RB
RICHARD T BRITT
KW
gravatar
Krista W.
Joint Base Andrews, MD
2020 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent customer service
I always receive excellent customer service at Pohanka Hyundai. I purchased my car at a different dealership but have taken it to Pohanka for all my service needs. I and my car are treated as if I bought it from them. I would definitely recommend Pohanka Hyundai.
MARCUS D. de Pohanka Hyundai a répondu le 02/12/2022 11:22 AM

Thank you for the kind words! We're happy to hear that you've had nothing but great experiences with us and we look for to continuing to earn your business in the future. 

Employés avec lesquels vous avez travaillé
MD
MARCUS DOMINGUEZ
FS
FERNANDO SANTOS
DR
gravatar
Denise R.
Fort Washington, MD
2021 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Positive Experience
First communication is always a lasting effect. Marcus introduced himself with a smile and positive demeanor. He explained step by step information concerning the service for my car. He also asked if I had any concerns or questions. Now that was very important to me. My whole service experience was excellent!!!!!
MARCUS D. de Pohanka Hyundai a répondu le 02/04/2022 08:23 AM

Thank you for the positive feedback! We look forward to continuing to provide excellent service in the future!

Employés avec lesquels vous avez travaillé
MD
MARCUS DOMINGUEZ
DC
DUNCAN CONNORS
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.