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James Woll

Service Advisor
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(984 reviews)
84

NH
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Niklas H.
Mill Creek, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Regular service
I have brought my car to the dealership for routine service from the time i purchased it new. The service, waiting area, and atmosphere is consistent with what you would expect at luxury car dealerships. I have been very supportive of this dealership with my friends for years. They are a quality operation.
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 02/04/2020 12:10 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

DP
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David P.
Lake Stevens, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great customer service!
Just bought a 2020 Hyundai palisade from Lee Johnson. Great experience, they weren't pushy at all even though we came 3 or 4 times to look at the car and discuss things. Once we got the ball rolling we were
out of there in less than 2 hours. Highly recommend this dealer and Rudy McCarthy as the sales rep!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/30/2020 12:33 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

KT
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Katherine T.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service department is wonderful
However after buying 3 new cars at this establishment I will not buy off this lot again. The finance person was a condescending prick. I walked and bought off another local lot. I’m grieving how wonderful the service department is and saddened that I was treated with such disrespect inside. Yes, Idid have the cash and good credit standing.
Non recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/27/2020 01:15 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Client vérifié
Tulalip Bay, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent, fast and thorough!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/27/2020 01:14 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

TG
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Tom G.
Lynnwood, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
I always have a good experience at this dealership.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/14/2020 11:02 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

MM
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Michael M.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service, Great Price
I purchased my Hyundai Tucson from Lee Johnson and have had my service completed each time at their shop. You get the quality of service you would expect from a dealership, but without the stigma of a "dealership price." I pay less for an oil change, with fluids topped off, tire rotation, and vacuum the inside of the vehicle; than I would pay for an oil change alone anywhere else. You even get a free car wash as a bonus.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/14/2020 06:58 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

DT
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Dennis T.
Monroe, WA
ReScore Avis™
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/13/2020
client vérifiéVérifié Client
Catégorie : Service
Service time estimate
Talked with the service manager and didn't come up with anything that would resolve the issue.
Non recommandé
Employés avec lesquels vous avez travaillé

PC
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Pamela C.
Marysville, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
All team members are very great people very helpful
I’m still having trouble with windows fogging up I’m coming back in on Tuesday everyone has been very nice to me I appreciate you all thank you
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/13/2020 07:32 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

DT
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Dennis T.
Monroe, WA
ReScore Avis™
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/13/2020
client vérifiéVérifié Client
Catégorie : Service
Service time estimate
Talked with the service manager and didn't come up with anything that would resolve the issue.
Non recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/10/2020
Type de service : Maintenance
Catégorie : Service
Service time estimate
If you don't know how long it will take then say so, don't just make up a half hour to 45 minutes.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/13/2020 07:35 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

NN
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Narda N.
Washington
ReScore Avis™
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Non recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/10/2020
Type de service : Maintenance
Catégorie : Service
Managment Team
Hyundai of Evrett goes above costumer service to help and solve any concern a cleat may have
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/10/2020 12:34 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/14/2020 07:54 AM

Narda,
We spoke yesterday and I offered to come pickup your vehicle and test your new battery which you purchased at O'Reilly's. Whom jump started your battery backwards that caused the significant damage to your electrical system. Not sure why you re-scored us with a one star?

Clifford R Hutton
Service Manager

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/29/2020 10:36 AM

Narda,
Wanted to thank you for letting us here at Hyundai of Everett resolve the issue of your vehicle not starting. Hopefully you are now happy and completely satisfied with our service. Any question and or concerns please reach out to me.

Sincerely

Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/30/2020 12:37 PM

..

Employés avec lesquels vous avez travaillé

JM
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Jeffrey M.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Consistently fair
I've had nothing but good experiences, good people!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/20/2019 09:55 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

MH
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Michael H.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
GREAT SERVICE AT A GOOD PRICE
AS ALWAYS THE SERVICE DEPARTMENT PERFORMED EXCELLENTLY.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/20/2019 06:46 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

WF
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Walter F.
Marysville, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hunydai of Everett
The people!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/12/2019 11:13 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

MM
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Melissa M.
Stanwood, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The best customer service
We have been customers since 2003 & we still have that car. We especially like the great customer service from the service department. Travis & James (The Debonair’s) are the best.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/21/2019 06:31 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

PO
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Patrick O.
Lake Forest Park, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
maintnenace experience
great customer service, good quality. as with most things car related a bit on the pricey side.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/21/2019 10:19 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Client vérifié
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt appointment
They were on time and did only work that was needed!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/15/2019 12:58 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

EC
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Earl C.
Marysville, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Our experience
Mr Woll explained everything to us. He is a real professional. We appreciate his efforts to be sure we understood what was done. We had received info in the mail from Hyundai that was confusing but Mr Woll explained to our satisfaction.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/07/2019 12:18 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

SS
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Scott S.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Recent service on 04’ Sonata
I brought my wife’s 2004 Sonata in for service recently. The wait time was appropriate for service, the waiting area was clean/comfortable and the cost reasonable for work done. James always is a pleasure to deal with from a customer standpoint.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/07/2019 07:17 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

RM
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Richard M.
Mukilteo, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Sevice
Great Service and value. Personnel project good interpersonal skills.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 09/30/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Client vérifié
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always dependable service
Great job!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 09/30/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.