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James Woll

Service Advisor
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(984 reviews)
84

Client vérifié
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service!
On time and very friendly!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 04/20/2018 12:54 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

DB
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Danielle B.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
awesome
Excellent service.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 04/20/2018 08:02 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

DB
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Douglas B.
Monroe, WA
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick service, comfortable waiting room.
Quick and easy oil change.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 04/18/2018 02:57 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Client vérifié
Lake Stevens, WA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
04/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai experience
It was just fine.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 04/17/2018 08:19 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

JI
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Jamie I.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best service experience
The whole service team at Hyundai of Everett is amazing! They are thorough, concise and honest. I appreciate their hard work!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 04/17/2018 08:14 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

SA
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Sherry A.
Lynnwood, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
The service team is AWESOME! Always professional, friendly, and knowledgeable!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 04/13/2018 01:55 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

HD
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Heidi D.
Lynnwood, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Veloster maintainance and care
I have been bringing my Veloster to Lee Johnson for over 5 years for many reasons. Hyundai employees are pleasant, honest, and helpful. Mechanics are experienced and knowledgeable. I know I am in good hands when I schedule appointments with LJ Hyundai.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 04/12/2018 08:40 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

SP
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Sorina P.
Snohomish, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service oil
Great job!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/30/2018 08:10 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

CL
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Carol L.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
I wouldn't take our car anywhere else
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/29/2018 07:35 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

DD
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Donna D.
Arlington, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Simply awesome!!!
This is my 4th Hyundai with this dealership. From sales to service, each and every experience is great. Each and every person is just fabulous. The service department is bar none the best I have ever seen!! Other dealerships should be paying attention to how it is supposed to be done. I even told my RV Service Center that they should operate the way this service department runs.
I have loved each and every one of my Hyundai's and will continue to use this dealership for any future vehicle. I don't know what could entice me to buy another vehicle brand. The car would never measure up nor would the dealership.
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 03/28/2018 11:13 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

CL
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Cheryl L.
Vancouver, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Went in for an oil change - everything was done in a timely manner and well done.
thanks! will be back in 3k miles.
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 03/28/2018 11:13 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

AG
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Antaun G.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great place to go!
Very friendly staff who basically treat you like family. The wait time wasn't too long which was a plus especially on a weekend. They even still took me in though I was pretty late for an appointment.
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 03/28/2018 06:17 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

Client vérifié
Tulalip Bay, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
FIVE STARS WELL EARNED
Impressed with honest answers, related to service issues. Staff appear knowledgeable, as well as friendly.
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 03/28/2018 06:16 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

SM
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Sharon M.
Redmond, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Dealership
The people are awesome and they do great work. I wouldn't go anywhere else.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/27/2018 08:31 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

JL
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James L.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
recall on Azera
Friendly staff ,comfort provided in waiting area ie soda, water, tv, computer.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/16/2018 04:15 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

PH
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Patricia H.
Marysville, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall fix
Great customer service
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/15/2018 01:32 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

RB
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Rasheda B.
Lake Stevens, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly staff!
Staff was friendly and explained the work needed. The service only took about 45 minutes. Nice waiting area.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/12/2018 07:41 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

JS
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Jon S.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Patience with my nitpicking
Staff took the time to explain why anti-lock brakes makes weird sounds in the little snow that fell recently. He (James?) was helpful and didn't make me feel like an old fool for asking.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/09/2018 07:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

GH
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Greg H.
Marysville, WA
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Kept me informed. Completed the work ahead of schedule. Provided a loaner to minimize disruption. Thank you!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/08/2018 03:58 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

AB
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Andrew B.
Everett, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service and scheduling
On y recent visit, I had originally planned to leave my car and come back later. My plans got changed and when I dropped off my car, the service manager looked at the other cars scheduled ahead of my and was able to get to my car sooner, allowing me to only wait a short time for my work to be finished.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/05/2018 07:26 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.