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JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(832 reviews)
78

Critiques de JOSHUA D RIDPATH

Client vérifié
Omaha, NE
2017 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The flexibility and convenience of the servcie staff are what makes Woodhouse great
I believe the oil was changed with this first experience however, that was not stated. Everything else was great. I appreciated the review of the checklist of items that were inspected.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/03/2017 05:17 AM

Thank you for choosing Woodhouse Hyundai and the 5 star survey. Have a safe 4th.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
Client vérifié
Omaha, NE
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
very fast
in for an oil change , done in minutes
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/03/2017 05:16 AM

Thank you for the great survey score. Have a safe 4th of July.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/03/2017 05:20 AM

.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
DH
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Deborah H.
Omaha, NE
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great place
Fast service and great people
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/28/2017 05:30 AM

We appreciate you choosing Woodhouse Hyundai and thank you for the great 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
SG
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STEVEN G.
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
super easy and very coordinated, very friendly atmosphere
fantastic
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/28/2017 05:29 AM

Thank you for the great survey and comments. Have a safe summer.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
SK
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SHAILESH K.
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service in Timely manner
Friendly and courteous people and service provided to my vehicle in timely manner.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/03/2017 08:20 AM

Thank you for the 5 star survey, have a safe 4th.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
MK
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Matthew K.
Omaha, NE
2009 Hyundai Genesis
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2017
client vérifiéVérifié Client
Catégorie : Service
Great service
Efficient and honest work completed
Recommandé
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
MS
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Marjorie S.
Omaha, NE
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The work was done in a timely manner? I was very disappointed not to get car washed there!
Except for not getti g my car washed I was satisfied
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/26/2017 06:49 AM

Thank you for the 5 star survey. I apologize for the car wash not getting done here. This is a temporary location we are leasing until our new store is completed in September of 2018. We are lacking the space to perform car washes at this time. Good news is at our new location at 144th and Giles we will have an automatic car wash.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
CH
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Chris H.
Fort Calhoun, NE
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast service
Service was fast. Employees very freindly
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/22/2017 02:33 PM

Thank you for the 5 star survey. Have a great summer.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
JO
gravatar
Julie O.
Omaha, NE
2017 Hyundai Sonata
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
comfortable waiting area
did have to wait hours
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/22/2017 02:45 PM

Very sorry to hear that your vehicle was not completed at the time promised. I reveiwed your repair order and the work that was performed normally takes about 1.5 hours. My repair order tracker shows that you checked in at or near 8:15 am and the vehicle was completed and paperwork finalized at 9:07 am. I would appreciate if you could supply me with the time you recall your paperwork was reviewed with you by the advisor. I look forward to your reply.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
DP
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Dawn P.
Papillion, NE
2016 Hyundai Tucson
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Squeaky brakes on vehicle with 6,000 miles
Poor communication, took too long, issue not resolved
Non recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/03/2017 08:23 AM

.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
Client vérifié
Omaha, NE
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Courteous, no pressure service people
I love getting my care serviced and not being pressured to do something that is not necessary, as I had been by a couple of dealerships in Omaha. It is a pleasure to have my car serviced at Woodhouse and will certainly put them at the top of my list when purchasing a new car.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/03/2017 08:25 AM

Thank you for the great survey score and for choosing Woodhouse Hyundai. Welcome to the Woodhouse family!

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
MK
gravatar
Matthew K.
Omaha, NE
2009 Hyundai Genesis
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2017
client vérifiéVérifié Client
Catégorie : Service
Great service
Efficient and honest work completed
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/19/2017
Type de service : Maintenance
Catégorie : Service
Iffy information
Love the work that is done, but was mislead on pricing.
Non recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/19/2017 03:02 PM

Thank you for completing the survey. In reviewing your invoice I do see an error on our part. Our system double billed you for the tire pressure light diagnosis. I tried contacting by phone but your mail box is full. Please contact me at your earliest convenience to have this corrected. 

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
DW
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Deanna W.
Omaha, NE
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The employee's are great.
The service department is so friendly and does your service as stated and in a timely fashion.. Sales people and managers remember you. They come by and say hello.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/19/2017 09:15 AM

Thank you for the 5 star survey. Belonging to the Woodhouse Family does have its perks. Have a great summer.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
AC
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Ashley C.
Omaha, NE
2016 Hyundai Tucson
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/17/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Not worth the wait unless it's a must for you to have maintenance performed by Hyundai
With all previous vehicles, I've had routine maintenance performed by my father or at a local service center that takes "walk-in" oil changes. After purchasing a new vehicle, I decided to change it up a bit. I thought it would be nice to have this Hyundai vehicle maintained at the Hyundai. This was my third oil change with Woodhouse Hyundai. Each time I had to wait longer than they told me for them to complete the oil change and that's after scheduling the appointment the week before. I will never understand how it could have possibly taken over an hour to change the oil when I showed up on time to my appointment. It's my understanding a complimentary wash/vacuum is included but that didn't even happen (due to rainy weather) for the second and third oil changes so it's not like that time needed to be factored in.
Non recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/03/2017 08:26 AM

.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
CR
gravatar
CORY R.
2017 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/16/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Pretty good service experience
When taking our Sonata there for it's oil change, we were also informed about a recall, which was then performed. However, we did have BG MOA to add to the car and the tech said he added it, but did not indicate that anywhere on the paperwork.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/19/2017 09:18 AM

Thank you for th 4 star survey. MOA was not added to your vehicle. We do not recommend this additive until 15,000 miles, Sorry for the confusion.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
PK
gravatar
Phil K.
Omaha, NE
2010 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Good service.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/15/2017 01:37 PM

We appreciate the 5 star survey. Thank you for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
JA
gravatar
Jack A.
Omaha, NE
2016 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/13/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Information
Comments was previously mentioned.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/14/2017 08:41 AM

I apologized for the mistakes and inconveineince. Your concern has been addressed with all of the service staff and hopefully will not happen again. Thank you for the 4 star rating. Have a safe summer.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
KP
gravatar
Kennenth P.
Omaha, NE
2010 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
shop work
no review
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/12/2017 03:26 PM

Thank you for the 4 star survey. Have a safe summer.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
WT
gravatar
William T.
NE
2008 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Did a great job. Best car I have ever owned
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 06/01/2017 01:34 PM

Glad to hear that Hyundai is the best car you ever owned, we kind of have a fondness for them too. Thank you for the 5 star survey. Have a great summer.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
Client vérifié
Papillion, NE
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
na
na
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 05/30/2017 08:10 AM

Thank you for the 5 star survey. We appreciate your business. Have a safe summer.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
JR
JOSHUA D RIDPATH
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