JG

JOHN J GROSSO

Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(874 reviews)
71

AC
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Annette C.
West Islip, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
It's always a pleasure
I use the service center for both my cars-they were also purchased there.
John Grasso is a pleasure to work with. Everything goes smoothly.
Recommandé
JOHN J G. de Atlantic Hyundai a répondu le 12/02/2020 06:20 AM

Thank you for the review

Employés avec lesquels vous avez travaillé

LJ
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Lynnann J.
Bay Shore, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Atlantic Hyundai keeps my car running at its best!
My family has bought 5 cars from Atlantic Hyundai. All of the cars are great. We don't even think about going elsewhere. The cars are great. The prices are great. The service is great. And the people there are all great.
Recommandé
JOHN J G. de Atlantic Hyundai a répondu le 11/18/2020 04:06 AM

Thank you so much for the review

Employés avec lesquels vous avez travaillé

Client vérifié
Bohemia, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
reliable work
Your work is always reliable ,service friendly .Prices seem to be rising
Recommandé
ERIKA D. de Atlantic Hyundai a répondu le 11/06/2020 05:21 AM

Thank you for the great feedback. Atlantic Hyundai is so glad to know that John Grosso provided you with great customer service. We appreciate your business and hope to continue to provide you with 5- star service

 

Employés avec lesquels vous avez travaillé

MM
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Michael M.
Patchogue, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Like s we’ll oiled machine
Ever visit to Atlantic Hyundai service has been on point. Highly recommended
Recommandé
JOHN J G. de Atlantic Hyundai a répondu le 10/23/2020 04:42 AM

Thank you so much for the review

Employés avec lesquels vous avez travaillé

TZ
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Theresa Z.
Bay Shore, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Everyone is friendly
Recommandé
JOHN J G. de Atlantic Hyundai a répondu le 10/14/2020 08:55 AM

Thank you so much for the review

Employés avec lesquels vous avez travaillé

Client vérifié
Sayville, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome service
So happy with my service
Recommandé
ERIKA D. de Atlantic Hyundai a répondu le 09/29/2020 05:45 AM

Thank you for the great feedback. Atlantic Hyundai is so glad to know that John Grosso provided you with great customer service. We appreciate your business and hope to continue to provide you with 5- star service 

Employés avec lesquels vous avez travaillé

DW
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Devione W.
Patchogue, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Communication
Communicative, friendly & professional
Recommandé
ERIKA D. de Atlantic Hyundai a répondu le 09/18/2020 02:26 PM

Thank you for the great feedback. Atlantic Hyundai is so glad to know that John Grosso provided you with great customer service. We appreciate your business and hope to continue to provide you with 5- star service 

Employés avec lesquels vous avez travaillé

JT
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Joseph T.
Deer Park, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service dept.
Dealing with John Grasso for years... The best
Recommandé
VICTORIA V. de Atlantic Hyundai a répondu le 09/20/2020 03:18 PM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employés avec lesquels vous avez travaillé

AF
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Ann F.
Central Islip, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Don't know why it's only showing a 4.5 star review. I have it a 5 star review. For excellent service!
Recommandé
ERIKA D. de Atlantic Hyundai a répondu le 09/17/2020 11:56 AM

Thank you for the great feedback. Atlantic Hyundai is so glad to know that John Grosso provided you with great customer service. We appreciate your business and hope to continue to provide you with 5- star service 

Employés avec lesquels vous avez travaillé

RM
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Raymond M.
West Babylon, NY
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2020
client vérifiéVérifié Client
Catégorie : Service
Followup on negative service appt
I spoke with Abigail at Atlantic Hyundai. She was very professional & courteous. She’s definitely an asset to your company. She worked out my issue & I was very happy with the results. Thank u
Recommandé
Employés avec lesquels vous avez travaillé

RM
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Raymond M.
West Babylon, NY
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2020
client vérifiéVérifié Client
Catégorie : Service
Followup on negative service appt
I spoke with Abigail at Atlantic Hyundai. She was very professional & courteous. She’s definitely an asset to your company. She worked out my issue & I was very happy with the results. Thank u
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/04/2020
Type de service : Maintenance
Catégorie : Service
Service appt was disappointing
I was disappointed on the way I was treated.
Recommandé
ABIGAIL L. de Atlantic Hyundai a répondu le 09/05/2020 05:11 AM

Raymond,


Thank you for taking the time to complete our survey. I apologize about the lack of customer service that you received. I am looking into your repair order and will be contacting you 

Employés avec lesquels vous avez travaillé

JC
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Josephine C.
West Babylon, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent
EXCELLENT
Recommandé
ERIKA D. de Atlantic Hyundai a répondu le 08/28/2020 05:35 AM

Thank you for the great feedback. Atlantic Hyundai is so glad to know that John Grosso provided you with great customer service. We appreciate your business and hope to continue to provide you with 5- star service 

Employés avec lesquels vous avez travaillé

BP
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Barbara P.
Lindenhurst, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always receive the best service!
I have been a Hyundai customer for over 20 yrs. Have worked with John Grasso in the service department and have never been disappointed. I feel he goes up and beyond. John explains everything in detail and stays in contact with you. Never had a bad experience with either Sue DeFalco in sales (bought all 6 of my Hyundais from her), nor with John & the sercice team.
Recommandé
ERIKA D. de Atlantic Hyundai a répondu le 07/23/2020 06:49 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. 

 

Employés avec lesquels vous avez travaillé

RC
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R C.
West Islip, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always trying to help!
I called and had a headlight out and needed an inspection before leaving on vacation. I had no appointment. John Grosso was able to help as always! I was so grateful!
Recommandé
ERIKA D. de Atlantic Hyundai a répondu le 07/19/2020 07:48 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. 

Employés avec lesquels vous avez travaillé

JR
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June R.
Riverhead, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
June R
As always service was completed in a timely manner and done perfectly.
The service advisors John Grosso and Tim Turnbill are just wonderful. They are always friendly, knowledgable, accommodating and make you feel that you are important. I have been a dedicated Hyundai customer since 1989 and recently purchased my 11th car from Atlantic. They're great.
Recommandé
VICTORIA V. de Atlantic Hyundai a répondu le 07/17/2020 11:04 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employés avec lesquels vous avez travaillé

Client vérifié
Manorville, NY
2020 Hyundai Ioniq Phev
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2020
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
I was really appreciative of how they recognized any mistakes that were made, fixed them instantly, and have been nothing but nice and have given me a free loaner car and a free full detail
Recommandé
Employés avec lesquels vous avez travaillé

LC
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Laurna C.
Baldwin, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Wonderful experience!!
I was very pleased during my recent visit with their professionalism in Dealing with the Corona virus updates and protections in place and practicing . The job was done quickly I was in and out in an hour and the gentlemen taking care of me and my car were very polite and courteous . Be assured I will gave my car serviced here always for service like this!! Thank you
Recommandé
ERIKA D. de Atlantic Hyundai a répondu le 07/07/2020 01:24 PM

Thank you for your feedback! We appreciate your business and hope to provide you with 5  star service the next time you come on. 

Employés avec lesquels vous avez travaillé

LR
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Leonard R.
Massapequa Park, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service visit
This is my 5th Hyundai. Service department has always been excellent. Highly recommend this dealership
Recommandé
ABIGAIL L. de Atlantic Hyundai a répondu le 07/03/2020 01:23 PM

Leonard,

 Thank you for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 - star service! 

Employés avec lesquels vous avez travaillé

Client vérifié
Manorville, NY
2020 Hyundai Ioniq Phev
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2020
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
I was really appreciative of how they recognized any mistakes that were made, fixed them instantly, and have been nothing but nice and have given me a free loaner car and a free full detail
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/02/2020
Type de service : Maintenance
Catégorie : Service
Only poor rating due to the time we’re in now!
During COVID issues there’s a lot to be misinterpreted but my experience was acceptable for what’s been going on
Recommandé
ABIGAIL L. de Atlantic Hyundai a répondu le 07/03/2020 12:00 PM

Thank you for taking the time to complete our survey. I apologize that we did not meet your expectations. I will be contacting you regarding your recent visit

Employés avec lesquels vous avez travaillé

Client vérifié
Wyandanch, NY
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2020
client vérifiéVérifié Client
Catégorie : Service
Customer Care
I am over all satisfied with the Customer Care that I received at Atlantic Hyundai. They are very attentive to the needs of the customers, any questions and concerns are answered promptly. They make sure that your vehicle is being care for properly. I would recommend this place to anyone, great job!!!
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Employés avec lesquels vous avez travaillé
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