GD

GARY DESROSIERS

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(981 reviews)
62

NG
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Nancy G.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Gary
Awsome
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 11/03/2017 07:10 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

ID
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Israel D.
Hallandale Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service advisor (Gary) was excellent and explained everything and the car was ready sooner than ever
Definitely will service my cars in Braman
Non recommandé
LUIS M., service manager de Braman Hyundai a répondu le 11/01/2017 04:48 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
don't know what this means
satisfied
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 11/01/2017 04:47 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

JO
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Jill O.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall
Gary was great
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/30/2017 01:38 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Professional staff, very knowledgeable and will come again for all of my service needs.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/30/2017 11:07 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

MR
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Mike R.
Miami Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great service
gary was wonderful !
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/30/2017 11:07 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly Satff
Service and communication from staff was great. Everyone was more than willing to assist.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/30/2017 08:46 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

LS
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent
The kindness of Gary, the attendant
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/30/2017 05:57 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

MB
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Monica B.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Gary was excellent
Gary was excellent
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/28/2017 05:32 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

AW
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Angela W.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service
Service Advisor Gary was very informative and helpful.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/28/2017 05:31 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

SP
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Susana P.
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Gary our Service advisor is fantastic
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/26/2017 12:23 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
very friendly proffesional service
STILL WAITING FOR A FACTORY REP MEETING CONCERNING MY DRIVER'S SEAT DISCOLORATION
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/26/2017 10:57 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

LV
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Loretta V.
San Bruno, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great experience!
The place is well organized, everything done in a timely fashion, staff is efficient, my service agent Gary was great.
Overall, good experience, will return.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/26/2017 05:48 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai
Great service.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/25/2017 06:36 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

AR
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Alondra R.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great experience
Gary, made sure to answer all my questions and made sure that I got everything for my car. Will definitely be back .
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/25/2017 06:38 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

RP
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Robert P.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Happy
Very happy with service
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/25/2017 06:38 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

KA
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Kevin A.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great
Awesome service
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/24/2017 08:18 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Surfside, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
BUYER BEWARE - Epitomy of Stereotypical Fast-Talking Car Repair People
They will say anything to get you on your way, and then when you pick up your car, SURPRISE!! They say they have no loaners, but do have a relationship with Enterprise. They are a bit of a mess and will charge YOU for the free loaner, and then good luck trying to get your money back. They will reimburse for Uber up to $40. The Advisor did not write up all my items needing attention; parts did not have all the parts needed requiring an additional trip to a dealership; advisor mistated what he was charging for. All the reasons people try to avoid dealerships.
Non recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/24/2017 08:15 AM

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs.. Going forward if you have a moment to discuss this further I would truly appreciate an opportunity to speak with you about your visit, customer service is exceptionally important to our entire team here at Braman Hyundai and we would appreciate an opportunity to make things right.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

AS
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Aleida S.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Very good service.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/24/2017 08:18 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

CL
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Cesar L.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service at Braman Hyundai
Another great service experience at Braman Hyundai, as usual. Thank you, Gary Desrosiers, and the rest of the Hyundai team.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 10/24/2017 08:17 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.