GD

GARY DESROSIERS

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(981 reviews)
62

AA
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Amara A.
Miami, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Improve communication with customer
Constant communication with a client must improve. Such as car is almost done, we will need 15 more minutes to work in the car, sorry we are taking longer...but I had to approach the gentleman twice but he was approachable...just close communication needed to improve.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/02/2018 06:01 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

LM
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Luis M.
Miami, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer Experience
The guy that was helping was excellent, very educated, great attitude and was multi tasking while helping me out.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/02/2018 06:00 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

JG
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Johanna G.
Miami, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service always
I have been doing the oil change for my car for already 4 years and every time have been great. On time with details all great
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/30/2017 07:31 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

WC
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Willie C.
Homestead, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
# 1service
gary is a excellent service man keep up the good work braman Hyundai I wouid recommend this business to a friend God bless
12/29/2017
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/29/2017 11:59 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

JP
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Jose P.
North Bay Village, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
very friendly
very friendly
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/28/2017 11:08 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

SS
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Sara S.
Fort Lauderdale, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Gary!
Gary is always the best. Quick, polite and happy!
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/23/2017 08:16 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami Beach, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
12/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Not happy
Not happy with how my car turned out & I did t appreciate being lied to
Non recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/22/2017 09:18 AM

Thank you for servicing your vehicle with Braman Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs. We would like to offer you a complimentary oil change and tire rotation on your next service. Going forward if you have a moment to discuss this further I would truly appreciate an opportunity to speak with you about your visit, customer service is exceptionally important to our entire team here at Braman Hyundai  and we would appreciate an opportunity to make things right.

 

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

ED
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Elena D.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great customer service and straight forward.
Gary did a great job putting my mind at ease and was very transparent about what my service would entail.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/20/2017 01:31 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Homestead, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service hours
Braman hyundai is worth the drive from Homestead. I don’t have to take time off from work to get my car serviced. The service hours are the best around town! The uber reimbursement is a huge help too. I’m not stuck at the dealer for hours! I’m a customer for life!
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/20/2017 05:54 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

WM
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Walter M.
Miami Shores, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
15,000 maintenance
Everything went very well!
Customer service person Gary was very courteous and professional!
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/19/2017 03:42 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

AB
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Alberto B.
Miami Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great experience
Great staff
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/18/2017 05:49 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

PG
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Paul G.
Key Biscayne, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
The service rep, gary went above and beyond - Thanks!
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/14/2017 12:37 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

CS
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Casi S.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome!
Gary is an awesome service tech!!
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/06/2017 05:43 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

MO
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Marco O.
Sunny Isles Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
d
g
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/05/2017 10:55 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

NT
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Nordeen T.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Thank you
Best treatment
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/01/2017 06:11 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

DP
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Daniell P.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Gary the service attendant did and excellent job and was very attentive.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 11/30/2017 12:28 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Best Car Service EVER !!! Love Braman Hyundai
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 11/29/2017 01:48 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
I find that the service at Braman is excellent no matter what vehicle you bring in (i.e.: Hyundai, BMW, or Rolls Royce)
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 11/28/2017 08:12 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

AA
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Andrea A.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fantastic Service!
My battery died at 7:30 PM. I called Hynday road service came to my rescue in 1.5 hours and took my car to the dealer.
7:30 Am I got a call from the dealer letting me know they had identified the problem and were already working on it. 9:30 Am the car was ready.
All included in the warranty. I'm a very satisfied customer!
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 11/28/2017 04:30 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami Beach, FL
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Santa Fe
Gary from service is great.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 11/28/2017 04:30 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.