Eric Roberts

Service Advisor

Lee Johnson Hyundai of Everett

Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!

Évaluation globale

4,9

(867 reviews)

85

Critiques de Eric Roberts

JS

Jerry S.

Mukilteo, WA

2017 Hyundai Elantra

12/23/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

happy

quick and friendly service. comfortable waiting area

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/26/2017 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

JO

James O.

Edmonds, WA

2017 Hyundai Elantra

12/21/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service.

I typically visit this shop for all my service needs. I am always met with friendly faces and great customer service.

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/22/2017 08:11 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

MV

Maryanna V.

Everett, WA

2014 Hyundai Sonata

12/16/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Another great trip to Hyundai of Everett

Needed to get Sonata checked out for small recall issue. Service guys were extremely polite and had it taken care of in 10 minutes. AND they even gave me a car wash coupon! I always drive with confidence that my car is in top working order because I always bring it to Hyundai of Everett.

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/18/2017 07:49 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

JW

Judith W.

Kent, WA

2017 Hyundai Elantra

12/15/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Judy

Very friendly and quick

Recommandé

ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 12/15/2017 07:28 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

Client vérifié

Marysville, WA

2013 Hyundai Sonata

12/14/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

T

T

Recommandé

ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 12/14/2017 08:02 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

JQ

Jeff Q.

Everett, WA

2012 Hyundai Sonata

12/09/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service !!!

Always the best !!!

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/11/2017 07:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

MM

Maria M.

Kirkland, WA

2018 Hyundai Sonata

12/04/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Highly Recimmend!

Hyundai of Everett is too-notch service!

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/04/2017 01:01 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

AR

Anthony R.

Bothell, WA

2015 Hyundai Genesis

12/04/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Excellent Maintenance & Repair Shop

I have owned many different Hyundai vehicles and have purchased most from Hyundai of Everett, which has service and repaired all of these vehicles. This shop always does an excellent job in a timely manner.

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/04/2017 01:01 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

Client vérifié

Everett, WA

2017 Hyundai Tucson

12/03/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Hyundai of Everett has great customer service. They are very friendly and easy to work with.

I am very pleased with my new car. My first oil change was free, which was very nice.

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/04/2017 07:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

Client vérifié

Everett, WA

2017 Hyundai Elantra

12/02/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

One complaint

The staff were very friendly and service was quick, however when I returned to my car, I did notice that my drivers seat had been severely adjusted. It was left pushed back as far as it would go (and I’m a short female), the seat height had been significantly raised, and even the lumbar support was changed. I understand that I am shorter than most of the people working on my car and that they need to move my seat back in order to drive it, but with how severely everything was adjusted, I feel like someone was intentionally messing with me, especially since I was only there for a quick oil change. Not happy about that.

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/04/2017 07:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

Client vérifié

Woodinville, WA

2014 Hyundai Elantra

12/02/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Surprised this time

Have had negative experience in the past, and avoid servicing here unless routine maintenance. Communication was good, extra steps requested were done, without conflict, return of vehicle was timely. Price was a bit higher than expected, but everything else exceeded expectations this time.

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/04/2017 07:46 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

Client vérifié

2017 Hyundai Santa Fe S

12/01/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

great customer service

fantastic service and fantastic people.

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/01/2017 02:39 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

Client vérifié

Seattle, WA

2015 Hyundai Tucson

11/29/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Can't beat the quality and service.

Always on time. I really like the rundown of each item completed for the day's visit. The service folks give me a heads up for what will be next to keep my vehicle in great shape.

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/30/2017 08:06 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

GW

Gregory W.

Everett, WA

2007 Hyundai Sonata

11/28/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Replace Headlamp

It looked like they were closing for the day. They stuck around and changed the head light bulb.

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/28/2017 07:29 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

Client vérifié

Lake Stevens, WA

2013 Hyundai Sonata Hyb

11/27/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Fast and efficient!

5 star

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/28/2017 07:29 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

Client vérifié

Everett, WA

2012 Hyundai Sonata

11/27/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Good customer service and service on vehicles could be a little faster

I usually come here to get a little maintenance done on my vehicle and my regular oil changes. The staff is really great but last week when I went to get my oil change the girl at the front desk was being a little negative and was a little rude and I'm all about positivity and great customer service. I don't know if she doesn't like her job or if she was having a bad day, but you give respect to get respect I believe she was an African mixed with Caucasian I'm not exactly sure but she had puffy curly brown hair and her name was either Marlene or Marley. She asked me how many miles I had on my vehicle because I was still trying to get my kids out of the car and I gave her an approximate number and that's when she caught an attitude and was being negative and was saying "I need the exact numbers!" while rolling her eyes.. mind you I'm a father of a three year old boy and a four year old girl so it's not easy all the time and she knew that I was just trying to get settled and get my kids out of the car and get our stuff out of the car but she was still hassling me for the miles on my car knowing that I was not ready. She definitely needs to fix that attitude of hers and leave it at home and do not bring it to work she needs to be talked to about leaving her problems at home and to have great customer service because they are the front face of this dealership and that needs to be taken very seriously if they want to continue to have my business.

Recommandé

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/27/2017 07:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

TL

Tamela L.

Oak Harbor, WA

2013 Hyundai Santa Fe S

11/24/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Honest service

Les Scwab said my transmission was bad. Lee Johnson Hyundai found out I just needed to tighten lug nuts because the previous dealership failed to torque it after my brakes were replaced. I had lost my trust in mechanics until now. And I got my answers quickly.

Recommandé

ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 11/24/2017 09:51 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

DS

Debra S.

Everett, WA

2014 Hyundai Elantra

11/22/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Accommodating

Friendly

Recommandé

ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 11/24/2017 06:09 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

MP

Millard P.

Mill Creek, WA

2013 Hyundai Accent

11/21/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great as always

Service was great as always

Recommandé

ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 11/22/2017 06:14 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

Client vérifié

Everett, WA

2014 Hyundai Santa Fe S

11/21/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Customer service

Easy for kids and self in waiting room. Everyone more than helpful to be sure we are comfortable

Recommandé

ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 11/22/2017 06:14 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Service Advisor

441-460 sur 877 résultats

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