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SureCritic / Concessionnaire Hyundai / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(867 reviews)
85

Critiques de Eric Roberts

WN
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William N.
Everett, WA
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Always very well done.
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 11/21/2017 06:20 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
RH
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Rebecca H.
Everett, WA
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Well done, Hyundai of Everett
I've received excellent service at H of E. My 1st service experience was completed at the time they gave me when I dropped it off. The sales and finance staff were friendly and showed great attention to detail at the time I purchased my car.
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 11/21/2017 06:20 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
RQ
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RICHARD Q.
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/17/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Clean, friendly and good service
Clean, friendly and good service
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/17/2017 12:08 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
OA
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Olusegun A.
Everett, WA
2012 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very good quick service
Was attended to in less than 45 mins without prior appointment. Service and waiting area very clean
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/15/2017 08:01 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
Client vérifié
Snohomish, WA
2014 Hyundai Sonata Hyb
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/14/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
N/A
N/A
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/15/2017 08:00 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Kingston, WA
2013 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/14/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Helpful!
I was informed as to what was completed as requested and pleased w/ assessment provided to me regarding other system's status on my vehicle! Very informative print-out!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/15/2017 07:59 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
WM
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Walter M.
Bothell, WA
2012 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They do a good job.
Over all they do a great. good people here.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/14/2017 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
CD
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Charlotte D.
Everett, WA
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Genuine service
Everyone really cares that you are well taken care of. This is our 3rd Hyundai from this dealer will keep coming back
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/14/2017 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Blaine, WA
2014 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
It is very friendly and very clean, caring of there customers.
I wasn't happy to find out I had to pay 40.00 for oil change. I have your license plate cover on my car, that was part of the deal to get my oil change at a cheaper rate. Why and When did that change ?????
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/14/2017 07:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
MM
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Miranda M.
Marysville, WA
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Perfect as always!
I’ve never had a complaint and I doubt I ever will as service is always impeccable.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/02/2017 08:29 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
DS
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Dustin S.
Everett, WA
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Your customer care is tops! The oil change was done in a timely manner and at a very competitive price. The waiting area is comfortable and better than most I have visited. Keep up the great work!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/31/2017 02:54 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
2012 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
All employees are friendly and accomodating.
All employees are friendly and accomodating.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/30/2017 10:43 AM

ank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
DW
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Douglas W.
Snohomish, WA
2017 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service I’ll be back
4th Hyundai I’ve purchased. Service is excellent quality of care is as advertised. I’m very happy with my car and service.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/28/2017 08:42 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
ST
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Sandy T.
Clinton, WA
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Everyone is always friendly, and helpful
Each time I come to Hyundai of Everett, everyone is always friendly and helpful. The facilities are clean, comfortable waiting room; beverages, snacks available.
Service is complete and prompt. I am always surprised at how fast they service my car.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/27/2017 01:39 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
SM
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SHAWN M.
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and knowledeable staff
I bought my Tucson here in July of this year and brought it back for it's first oil change, they got me in right away and in less than 30 minutes I was out the door. They are great to deal with.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/27/2017 08:12 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Everett, WA
2008 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer Service at its Best
It's workers like Eric Roberts and T. Donahue that makes Hyundai of Everett great! Thank you for your assistance.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/26/2017 12:33 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
JQ
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Jose Q.
Bothell, WA
2005 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service, very professional staff!
Great service without any hassle or delays. Courteous staff
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/23/2017 08:09 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
SB
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Susan B.
Everett, WA
2014 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
oil change
Overall my service was good, but it would of been nice to have been told it would take that long. Also the man who rang me out I would not recommend at all, he was inappropriate and rude.
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 11/21/2017 06:24 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
AT
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Andrew T.
Seattle, WA
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Amazing and Consistent
Always consistent, courteous, timely and honest service. Thank you!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/23/2017 08:07 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
PP
gravatar
Patricia P.
Arlington, WA
2013 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good communication regarding service, but a little misleading regarding possible needs for extra money.
Overall , good service and work.
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 10/20/2017 08:21 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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