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EDWIN MARTINEZ

Clay Cooley Hyundai Of Rockwall
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(8 reviews)
73

Critiques de EDWIN MARTINEZ

BS
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Barbara S.
Terrell, TX
2018 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Happy and Thankful
I can’t say enough good things about Clay Cooley in Rockwall service department. My husband always took care of anything the car needed, but he’s not in good health now so I’m doing this now. We had always been a Ford family but looked at 2018 Hyundai Santa Fe Sport and bought it. Since I’m doing all car care now Phil the manager has taken care of my car. On recent visit, Justin helped me and he was awesome. Very polite and attentive. Good training, Phil.
Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 03/30/2022 07:58 AM

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit.

Thank You
Darold Ohlemacher
Parts/Service Director
Clay Cooley Rockwall Hyundai
214-923-1028

Employés avec lesquels vous avez travaillé
EM
EDWIN MARTINEZ
Client vérifié
Rockwall, TX
2022 Hyundai Palisade
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/19/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Great service department
I had issues making appointment on the app, called dealership. They had me come in immediately to have my routine maintenance done. Was completed in a timely manner. Very pleased with my service advisor and overall experience as a first time Hyundai owner.
STEVE B., Service Manager de Clay Cooley Hyundai Of Rockwall a répondu le 03/19/2022 07:44 AM

I would like to thank you for taking the time to complete our survey, we strive to deliver a positive 5 star experience to all of our clients on every visit. I see we fell a little short of acheiving your 5 star approval and would like the opportunity to speak with you on in further detail at your convenience. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com
Employés avec lesquels vous avez travaillé
EM
EDWIN MARTINEZ
PS
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Patricia S.
Rockwall, TX
2007 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
COMPLETELY TRUSTWORTHY
I have come here for years and have complete confidence in Phillip's recommendations. So important for seniors!!!
PHILIP B. de Clay Cooley Hyundai Of Rockwall a répondu le 02/24/2022 11:38 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director

Employés avec lesquels vous avez travaillé
EM
EDWIN MARTINEZ
BA
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Bonnie A.
Terrell, TX
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Maintenance check up
Around good friendly service.
Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 02/12/2022 06:59 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employés avec lesquels vous avez travaillé
JO
JENIFER L OHLEMACHER
EM
EDWIN MARTINEZ
MS
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Michael S.
Rockwall, TX
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Continued superior service.
Now on my second Hyundai. Although I’m very impressed with the car quality, itself, it is the reliability and consistency of the service that was the deciding factor which brought me back.
As with any company, service is not a machine; it is the people.
Clay Cooley Hyundai continues to have the right people in the right place.
Service remains stellar. Philip and Dayton keep that standard intact.
Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 02/01/2022 05:15 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employés avec lesquels vous avez travaillé
DD
DAYTON P DIORIO
EM
EDWIN MARTINEZ
RJ
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Randy J.
Royse City, TX
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Speedy service!
Got my service done promptly & was able to get to work on time!
Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 01/03/2022 12:04 PM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employés avec lesquels vous avez travaillé
JO
JENIFER L OHLEMACHER
EM
EDWIN MARTINEZ
RE
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Ronald E.
Forney, TX
2021 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
7000 service
Everything was done very smooth and efficient, will be back again. The young lady that helped us was very good.
Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 12/30/2021 02:47 PM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employés avec lesquels vous avez travaillé
JO
JENIFER L OHLEMACHER
EM
EDWIN MARTINEZ
Client vérifié
Wylie, TX
2020 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Friendly Responsive
Took me home while work was in progress. Picked me up upon completion.
Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 12/13/2021 06:43 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employés avec lesquels vous avez travaillé
JB
JELISA BUTLER
SERVICE ADVISOR
EM
EDWIN MARTINEZ
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