DD

DAYTON P DIORIO

Clay Cooley Hyundai Of Rockwall

Évaluation globale

4,8

(22 reviews)

74

Critiques de DAYTON P DIORIO

Client vérifié

Royse City, TX

2015 Hyundai Sonata

04/01/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Good day.

Always a good day at Clay Cooley, they do it right or they will make it right.

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 04/04/2022 05:10 AM

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit.

Thank You
Darold Ohlemacher
Parts/Service Director
Clay Cooley Rockwall Hyundai
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

MS

Michael S.

Rockwall, TX

2018 Hyundai Sonata

03/21/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Great customer care continues.

When uninformed lack-luster service is the general rule in this era, it is very refreshing to find customer-centered experienced and informed people who listen, analyze and determine the best choice for your vehicle. That is exactly what my experience continues to be at Clay Cooley Hyundai in Rockwall. Thank you, as always.

STEVE B., Service Manager de Clay Cooley Hyundai Of Rockwall a répondu le 03/21/2022 05:56 PM

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

Client vérifié

Rockwall, TX

2019 Hyundai Elantra

03/18/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Great Service

I was able to be seen without an appointment. While I was waiting for my vehicle, an unexpected hail storm arrived and they said they would keep my vehicle in the shop for me until it stopped, which I was really grateful for. The staff is always friendly and helpful. 10/10 would recommend

STEVE B., Service Manager de Clay Cooley Hyundai Of Rockwall a répondu le 03/18/2022 05:38 AM

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit and sometimes that means going above and beyond the norm like the unexpected weather and protecting your vehicle. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

Client vérifié

Mineola, TX

2020 Hyundai Santa Fe

03/15/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Service

Very pleasant experience when I take my car in for service/maintenance. I gladly drive the 1.5 hour trip for good customer service.

STEVE B., Service Manager de Clay Cooley Hyundai Of Rockwall a répondu le 03/15/2022 01:07 PM

Kristi, I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department. We strive to deliver a positive 5 star experience to all of our clients on every visit. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

Client vérifié

Princeton, TX

2018 Hyundai Sonata

03/11/2022

Type de service : Repair

Vérifié Client

9

Catégorie : Service

Great!

Personalized, friendly service with smiles all around.

STEVE B., Service Manager de Clay Cooley Hyundai Of Rockwall a répondu le 03/12/2022 04:17 PM

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave us. I also appreciate your kind words regarding my staff. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

Client vérifié

Quitman, TX

2017 Hyundai Veloster

02/21/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

GREAT

5 STARS

PHILIP B. de Clay Cooley Hyundai Of Rockwall a répondu le 02/24/2022 11:37 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

Client vérifié

Quitman, TX

2017 Hyundai Veloster

02/07/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

GREAT

5 star service

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 02/09/2022 11:45 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

MS

Michael S.

Rockwall, TX

2018 Hyundai Sonata

01/31/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Continued superior service.

Now on my second Hyundai. Although I’m very impressed with the car quality, itself, it is the reliability and consistency of the service that was the deciding factor which brought me back.
As with any company, service is not a machine; it is the people.
Clay Cooley Hyundai continues to have the right people in the right place.
Service remains stellar. Philip and Dayton keep that standard intact.

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 02/01/2022 05:15 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

TM

Terry M.

Lavon, TX

2021 Hyundai Sonata

01/31/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Outstanding Dealership!

Still after 10 years I always receive outstanding service!

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 02/01/2022 05:14 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

DB

Debra B.

Rockwall, TX

2020 Hyundai Palisade

01/31/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Great service and great people!

All of the personnel at my Hyundai dealership are wonderful! They take care of me and my vehicle!

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 01/31/2022 02:06 PM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

DD

Dayton D.

Quitman, TX

2017 Hyundai Veloster

01/28/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

GREAT

EASY AND QUICK

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 01/29/2022 08:38 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

SH

Stephen H.

Rockwall, TX

2016 Hyundai Elantra

01/11/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Timely service!!

The service department quickly supported my auto repair issue and were able to press on bearings for my son’s 2016 Hyundai Elantra within one hour. I’m extremely happy with the service.

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 01/12/2022 06:47 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

JR

James R.

Kaufman, TX

2021 Hyundai Sonata

12/27/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Great experience.

I have been to other Hyundai dealerships, Terrell, who made promises and never followed through after several contacts. A friend recommended Cooley Hyundai of Rockwell and we have never regretted it. The staff have always been up front and honest. Customer for life.

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 12/28/2021 06:09 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

CH

Clyda H.

Rockwall, TX

2012 Hyundai Santa Fe

12/26/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Clay Cooley Rockwall

Excellent service with knowledgeable and experienced professionals and technicians! Trustworthy establishment to meet the customer’s needs! Clean and well maintained facility.

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 12/27/2021 05:11 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

Client vérifié

Greenville, TX

2020 Hyundai Santa Fe

12/22/2021

Type de service : Maintenance

Vérifié Client

9

Catégorie : Service

Great service

I drive 45 minutes to have my car serviced here because they have always been dependable, timely and courteous

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 12/27/2021 05:10 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

Client vérifié

Wylie, TX

2019 Hyundai Sonata

12/13/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

ALL HYUNDAI dealers are awesome

Missouri, Texas and everywhere between and beyond

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 12/14/2021 12:41 PM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

AD

Anthony D.

Terrell, TX

2020 Hyundai Tucson

12/06/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Support after sale is excellant!

The concern for me is never before the purchase it's always how will we be honored after the purchase. There was a funny sound coming from the front end which ended up being a couple of loose bolts they stuck with it until they found it and fixed it. That was a true test and passed with flying colors. Very happy

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 12/07/2021 08:50 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

FG

Frank G.

Mesquite, TX

2017 Hyundai Santa Fe Sport

12/04/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Top Notch Service

Rockwall Hyundai customer service advisor Dayton D.was absolutely ?? superb .
Made our vehicle repair flawless .
Thank you !!!
Mr and Mrs F. Gonzales.

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 12/06/2021 05:45 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

CB

Clarence B.

Hamilton, TX

2020 Hyundai Accent

12/02/2021

Type de service : Repair

Vérifié Client

2

Catégorie : Service

Took 2.5 hours to change the oil

Slow

Darold L O. de Clay Cooley Hyundai Of Rockwall a répondu le 12/02/2021 12:29 PM

I would like to apologize for the delay in getting your car taken care of, I would like to visit with you
about this. Could you give me a call at your convenience.

Thank You
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

AT

Antonio T.

Rowlett, TX

2020 Hyundai Palisade

11/20/2021

Type de service : Maintenance

Vérifié Client

9

Catégorie : Service

Oil Change

Keep up the good service
And the complimentary car wash.

PHILIP B. de Clay Cooley Hyundai Of Rockwall a répondu le 11/20/2021 11:28 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director

Employés avec lesquels vous avez travaillé

DAYTON P DIORIO

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