CS

COREY SPOTTS

Évaluation globale

4,8

(389 reviews)

85

Critiques de COREY SPOTTS

MG

Mark G.

Orwigsburg, PA

2013 Hyundai Sonata

03/14/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Great

N/a

Corey S. de Kelly Hyundai a répondu le 03/15/2022 06:33 AM

Mark,

Thank you for taking the time to complete our survey and the 5 star review. We are extremely grateful to have you as a long time loyal customer. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

EB

Ellen B.

Kutztown, PA

2022 Hyundai Santa Fe

ReScore Avis™

03/14/2022

Vérifié Client

7

Catégorie : Service

Kelly resolved my issue

Thank you Kelly Hyundai for resolving my issue

Employés avec lesquels vous avez travaillé

EB

Ellen B.

Kutztown, PA

2022 Hyundai Santa Fe

ReScore Avis™

03/14/2022

Vérifié Client

7

Catégorie : Service

Kelly resolved my issue

Thank you Kelly Hyundai for resolving my issue

Avis original

03/13/2022

Type de service : Repair

1

Catégorie : Service

Hyundai is not standing by their product

Less than two weeks after buying two. Yes two new cars my battery was so dead they could not even jump it. Hyundai refuses to replace battery. Nothing was left on to drain it and systems are in place to cut off if there was something left on.

The worse part is I was stranded with no transportation. Kelly did not call to let me status. I called around 5 and the rental company was close

Less than two weeks and I was left without a vehicle and refuse to stand by their product. Unacceptable

DANIEL E C. de Kelly Hyundai a répondu le 03/14/2022 08:34 AM

Ellen,

Thank you for taking the time to speak with me today. I am happy we could come to a resolution to your concern and give you peice of mind.

Daniel Carter
Director of Parts and Service
Kelly Hyundai
B: 484-665-0130 ext. 2416
C: 484-388-0171

Employés avec lesquels vous avez travaillé

MD

Martin D.

Reading, PA

2011 Hyundai Sonata

ReScore Avis™

03/02/2022

Vérifié Client

9

Catégorie : Service

Great service

Service advisor was very helpful, service took longer than expected but vehicle came out running better than ever thank you team Kelly Hyundai.

Employés avec lesquels vous avez travaillé

MD

Martin D.

Reading, PA

2011 Hyundai Sonata

ReScore Avis™

03/02/2022

Vérifié Client

9

Catégorie : Service

Great service

Service advisor was very helpful, service took longer than expected but vehicle came out running better than ever thank you team Kelly Hyundai.

Avis original

02/23/2022

Type de service : Repair

0

Catégorie : Service

Awful

Felt like my car wasn’t treated with respect and kindness.

DANIEL E C. de Kelly Hyundai a répondu le 03/02/2022 11:40 AM

Martin,

Thank you for taking the time to complete our survey and taking the time to return my call. We strive to deliver 5 star service with every customer every time.

Daniel Carter
Kelly Hyundai
Director of Parts and Service
B: 484-665-0130 ext.2416
C: 484-388-0171

Employés avec lesquels vous avez travaillé

FM

Francisco M.

Hegins, PA

2021 Hyundai Tucson

02/14/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

My experience with Kelly Hyundai has always been awesome nice people to deal with give them a try you won’t go any where else trust me..

I love my 2021 Tuscon it’s treated me well, and most of all at Kelly Hyundia the team there are very nice people that’s why I won’t go any where else it’s my second home.. thank yous all very much!!!

Corey S. de Kelly Hyundai a répondu le 02/15/2022 06:13 AM

Francisco,

Thank you for your continued business here at Kelly. If there ever is anything I can do to help, please do not hesitate to let me know.

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

RS

Robert S.

Pottsville, PA

2017 Hyundai Tucson

02/06/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

great service

pleers and great ce serviasankrt wo

Corey S. de Kelly Hyundai a répondu le 02/07/2022 05:06 AM

Mr Swartz,

Thanks for taking the time to complete our survey and the 5 star review. I appreciate the positive feedback. If there ever is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

MM

Melvin M.

Frackville, PA

2021 Hyundai Palisade

02/05/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Melmac

We love the Jelly dealership. Tracy our salesperson is so knowledgeable about everything on the vehicle and takes excellent care of her customers she is like family. The service department is the best. Corey is always helpful and takes care of our vehicle like it is his own. The reasons we are return customers and recommend them to our friends and family. Thanks Guy. The best❤️

Corey S. de Kelly Hyundai a répondu le 02/07/2022 05:06 AM

Marilynn,

Thank you for taking the time to complete our survey and the 5 star review. It is truely our pleasure having you guys as long time loyal customers. If there ever is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

Client vérifié

Orwigsburg, PA

2002 Hyundai Elantra

01/29/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Great service.

Great service.

Corey S. de Kelly Hyundai a répondu le 02/01/2022 11:48 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We know servicing a vehicle isnt always a fun experience, but we always try to make it as enjoyable as possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Kelly Hyundai

Employés avec lesquels vous avez travaillé

Client vérifié

Tamaqua, PA

2011 Hyundai Elantra

01/15/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Very polite representatives and very informative about what was going on with my vehicle

I loved every ounce of service that I received from Kelly Hyundai

Corey S. de Kelly Hyundai a répondu le 01/15/2022 11:14 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We are pleased to see you visit went well. If there is anything we can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

JD

Jennifer D.

Kutztown, PA

2019 Hyundai Tucson

12/21/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Smell

I feel for the employees who were working that day. There was a strong chemical smell from the resurfacing of the floor. We starting getting a headache and waiting outside in the rain for our car to be finished.

DANIEL E C. de Kelly Hyundai a répondu le 01/11/2022 09:08 AM

Jennifer,

Thank you for taking the time to complete our survey! We strive to deliver 5 star service every time to every customer. I would love to speak with more about your most recent visit and what we could have done to display our commitment to providing you that 5 star service. Please call me at 484-388-0171.

Thank you!

Dan Carter
Director of Parts and Service
Kelly Hyundai
C: 484-388-0171
B: 484-665-0130 ext.2416

Employés avec lesquels vous avez travaillé

MS

Michele S.

Reading, PA

2021 Hyundai Kona

12/02/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

they make you feel like they care and listen to your needs and concerns for your vehicle

I always call upon Corey for my service. As always , he is very accommodating , with excellent people skills and always takes the time to explain things to me.

Corey S. de Kelly Hyundai a répondu le 12/07/2021 07:41 AM

Michele,

Thank you for taking th time to complete our survey and the 5 star review! I am always happy to help. If there is ever anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

GG

Gregory G.

Newmanstown, PA

2020 Hyundai Kona

11/03/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

service call

The service and professionalism is what keeps me in Hyundais

Corey S. de Kelly Hyundai a répondu le 11/03/2021 06:20 AM

Mr Geiger,

As always thank you for taking the time to complete our survey and the 5 star review! We are grateful to have you as a long time loyal customer, and look forward to seeing you at your net visit. If there is anything we can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

DL

Diane L.

Robesonia, PA

2018 Hyundai Sonata

10/23/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Great service!

I had service done to my Sonata at Kelly Hyundai. As always, everyone was courteous and professional. It didn’t take long to get an appointment, I was given updates on the progress, and I felt very appreciated as a customer. Great place!

Corey S. de Kelly Hyundai a répondu le 10/26/2021 04:59 AM

Diane,

Thank you for taking the time to complete our survey and the 5 star review! I am extremely grateful to have you as a long time loyal customer. If there ever is anything I can do to help in the future, please do not hesitate to let me know!

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

HO

Hamdy O.

Macungie, PA

2017 Hyundai Elantra

10/20/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Corey, Steven and Dan are the best

Great service fast and knowledgeable

Corey S. de Kelly Hyundai a répondu le 10/20/2021 07:45 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to continuing to serve you and your vehicle. If there is anything we can ever do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

JL

Joseph L.

Pottsville, PA

2019 Hyundai Santa Fe

10/18/2021

Type de service : Maintenance

Vérifié Client

1

Catégorie : Service

Worst service

Totally unacceptable

DANIEL E C. de Kelly Hyundai a répondu le 10/23/2021 05:06 AM

Joseph,

Thank you so much taking the time to complete our survey! We strive to deliver 5 star service with every visit. I apologize you feel we did not provide you with that 5 star service we strive for at this visit. I would love to talk with you about it if you have the time. Please fee free to contact me either on my business phone (484-665-0130 ext.2416) or on my personal cell (484-388-0171).

Daniel Carter
Kelly Hyundia
Parts and Service Director
Bus. 484-665-0131 ext. 2416
C. 484-388-0171

Employés avec lesquels vous avez travaillé

Client vérifié

Tamaqua, PA

2014 Hyundai Sonata

10/18/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Great dealership and shop to work with

My cars check engine light came on and would not accelerate. I had it towed to the closet Hyundai dealership to me at the time. They had my car for two and a half weeks and said they might be able to get it in to diagnose the in another week.

I went to Kelly Hyundai over the second weekend I was without my car to see if they had anything I would want to buy. We also talked with the service department and they said if I have my car towed there they would be able to look at it asap.
I had worked with Kelly Hyundai before so I decided to have it towed there. THE SAME DAY THEY GOT MY CAR they had it diagnosed and had replacement parts ordered by the end of the day. My car was fixed the following week.
They even helped set me up with a rental while I was waiting for my car to be done.

Corey S. de Kelly Hyundai a répondu le 10/20/2021 07:35 AM

Thank you for taking the time to complete our survey and the 5 star review! I appreciate the positive feedback and am glad we were able to get you fixed up, and back on the road quickly! If there is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

DB

Dennis B.

Auburn, PA

2020 Hyundai Kona

10/12/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

18000 mile oil and filter/ tire rotation

Arrived early for my appointment and was taken care of and on my way home within 30 minutes
Top shelf service ?

Corey S. de Kelly Hyundai a répondu le 10/14/2021 12:17 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to continuing to serve you and your vehicle. If there is anything we can ever do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

Client vérifié

Pottsville, PA

2011 Hyundai Tucson

10/12/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Very good!

Very professional staff. I was very satisfied with the work that was completed.

Corey S. de Kelly Hyundai a répondu le 10/14/2021 12:16 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to continuing to serve you and your vehicle. If there is anything we can ever do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employés avec lesquels vous avez travaillé

AS

Arthur S.

Hamburg, PA

2017 Hyundai Sonata

10/05/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Good. I was not sure about the results.

Look at my previous comments and you will see why I do not trust the results as told to me.

Corey S. de Kelly Hyundai a répondu le 10/05/2021 01:01 PM

Mr Sampson,

Thank you for taking the time to complete our survey and the 5 star review. I assure you we are not trying to dodge any kind of repairs, or get away from any kind of concerns you may have. If you have any questions, please reach out to me directly, and I will gladly help any way that I can.

I will see you in a little while when you hit that 1,000 mile mark.

Thanks again,
Corey

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