BP

BENIEL PETIT

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(108 reviews)
59

KK
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Kyung K.
Duluth, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
,
,
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 12/07/2020 07:19 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employés avec lesquels vous avez travaillé

VP
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Valerie P.
Alpharetta, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
Thank you, Ben!
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 06/05/2020 09:35 AM

Thank you for your feedback and taking the time to do our survey.

Employés avec lesquels vous avez travaillé

LB
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Linda B.
Buford, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Previous service
My service visit went great. Service was done quickly and all customer service people were great, always courteous
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 05/29/2020 07:55 PM

Thank you for taking our survey and giving us a 5 star. 

 

Employés avec lesquels vous avez travaillé

JJ
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Jose J.
Jefferson, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Terrific service!
Ben did a great job getting me in and out quickly and efficiently. Very customer centric.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 05/19/2020 08:08 AM

Thank you for your feedback on Ben and taking our survey and awarding us with 5 stars.

Employés avec lesquels vous avez travaillé

TH
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Tammy H.
Gainesville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Accuracy of Service
Customer service is awesome!!
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 05/12/2020 07:31 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

CH
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Clarice H.
Bethlehem, GA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service Department!!
Always good Service at this Dealership, i will be back!!
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 05/06/2020 07:35 AM

I would like to thank you for filling out the survey and awarding us 4 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

CM
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Constance M.
Hoschton, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
professional and personable.
10+
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 05/01/2020 09:10 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

DC
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Darrin C.
Gainesville, GA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Covid-19
Due to the Covid-19 pandemic taking place in the world it would have been great to see EVERY worker taking it a lot more serious!! NO ONE had on a mask, face shield, gloves NOTHING. The service department had no type of protection from breathing or transferring anything from one person to another, even a plastic shield is put up in grocery stores for cashiers.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 04/29/2020 08:42 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

Client vérifié
Dacula, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Services
Great Services at Hyundai Mall of GA, quick response for any need/reason/issue, great and professional Maintenance Team!
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 04/13/2020 05:47 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé

Client vérifié
Gainesville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstanding Service
Outstanding extremely competent service. The technicians not only expertly performed the repairs, but in addition gave the customer a feeling of high confidence by patiently explaining in terms the customer could understand what was being done. Since the repairs were to take more than one day, the customer was immediately given a loaner car, making it very convenient to get back home, especially appreciated during this coronavirus period.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/31/2020 09:44 AM

Thank you for your feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

Client vérifié
Norcross, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick service
Ben was nice and quick service
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/30/2020 07:27 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé

VG
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Vicky G.
Snellville, GA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/29/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recent CPO buy
Thanks to sales rep. Overall good experience.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/30/2020 07:28 AM

I would like to thank you for filling out the survey and awarding us 4 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé

Client vérifié
Talmo, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service satisfaction
Recently took my car to Hyundai mall of ga , not happy with the service department. Charged me extra for parts I didn’t need & still having trouble With car . Can’t get my service advisor that I was dealing with to even contact me back . When I told him about the parts I paid for and didn’t need . He acted like o well. The car was a warranty job should of been a no problem fix
Non recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/30/2020 07:26 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé

Client vérifié
Bogart, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome
Great people ! Great service !
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/18/2020 04:41 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

Client vérifié
Braselton, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
customer service
I had a guy named Ben check me in and give me the time frame it would take to service my Suv. He was very efficient and it was done even sooner. I really appreciated not having to wait that long and his professionalism.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/14/2020 04:47 AM

Thank you for your feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

KD
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Karlo Andrei D.
Lithonia, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer care
Great customer care! Speedy and efficient service. Great waiting area even fot kids.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/12/2020 01:55 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

FB
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Frederick B.
Winder, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent
I was very impressed with Ben Petit at this dealership out of all the times I have been at this dealership he has been the one person who has stood out of everyone. I will make sure for now on to make sure that I have an appointment scheduled with him.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/12/2020 01:55 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

EW
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Edward W.
Auburn, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Advisor Ben
Only problem is that the oil pan leaks at the plug. The washer is squashed.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/12/2020 01:57 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

DP
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David P.
Alpharetta, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
Thank you, Ben Petit, for being so courteous and thorough reporting on the service of our Tucson. We appreciate the prompt answer to our questions and overall focus on Customer satisfaction.
Non recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/08/2020 08:45 AM

Thank you for your feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

FG
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Frances G.
Cleveland, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very Helpful
Our service rep was very polite and very professional, taking the time to explain the process before and after service and we left with a very positive impression of the service department
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/08/2020 08:48 AM

Thank you for your feedback on your service and Ben. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé
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