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BENIEL PETIT

AutoNation Hyundai Mall of Georgia
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(108 reviews)
59

Critiques de BENIEL PETIT

RM
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Rebecca M.
Dacula, GA
2012 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I feel like I get well taken care of and and I don't feel like I am being scammed.
Great Service with knowledgeable, friendly people.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/08/2020 08:49 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
Client vérifié
Suwanee, GA
2013 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ben Rocks!
Great service all around! Ben is great to work with. They were all a breath of fresh air after a bad experience with a different dealership.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/08/2020 08:24 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
Client vérifié
Lawrenceville, GA
2015 Hyundai Elantra Gt
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Bad service.
Making up things that where wrong with my car.
Non recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/04/2020 05:18 AM

Thank you for taking the time to do our survey and giving us your feedback. I will have a representative from Auto Nation Hyundai reach out to you to see how we can better serve you.

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
JY
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Jerrel Y.
Dacula, GA
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
Customer service my technician did a great job very friendly Explained every thing to me that I could need done.Then came back and explained what I needed done .Great communication. The service was very timely Great customer service
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/03/2020 05:40 AM

Thank you so much for your feed back. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
Client vérifié
Snellville, GA
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Only Reason is because of the Consultant that I helped me.
The only reason I gave 5 stars is because of the Consultant that helped me. The Consultant was friendly, listened and more importantly immediately understood that I wasn't someone who didn't know that I wasn't required to get every "required" service done if It wasn't a requirement in the Hyundai warranty booklet.

Now to the actual service: I paid to have my tires rotated and the tires that was on the front when I arrive are still on the front. I asked about why apple car play stopped working as far as me being able to play & control Pandora though the radio, now I have to spend $100 to update my Navigation system which now doesn't work after reinstalling the Apple Car play.

Really, dealerships should learn to do a better job of being honest about the "required services" and then tell customers what they recommend because someone like me, might just get them done and not feel like all they care about is making money off me. MY last care had 285K miles and still running well until someone rear ended me, so I believe in having my car maintenance done; just not by people who just want to make a sale at my expense.

Thank you Auto Nation for the great Consultant so you can thank him for the review since I understand it is either a positive or negative reflection on him.
Non recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/02/2020 04:47 AM

Thank you for your feedback on your service and Ben. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
KS
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Karla S.
Lawrenceville, GA
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
friendly team!
Friendly team, nice waiting area, and service that takes the time they say it will take. Service tech was very informative about my vehicle and takes a proactive approach to maintenance.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/02/2020 04:44 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
Client vérifié
Lawrenceville, GA
2019 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Good prices. Well prepared professional staff. Transparent service and honest repair suggestions.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/29/2020 04:45 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
JT
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Joseph T.
Oakwood, GA
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Autonation Hyundai service department
Friendly, courteous service. Shuttle available to anywhere within 10 miles for drop off and pickup at a designated time, makes the wait for the service to be completed, easy.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/29/2020 04:46 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
Client vérifié
Flowery Branch, GA
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Pleasant experience
The staff are courteous and friendly. The service writers let you know if something on your vehicle needs attention - whether soon or in the future. And the service is thorough and quick. They have done a great job for me every single time.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/28/2020 05:44 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 
 

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
JM
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John M.
Braselton, GA
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent
Great experience and care of me as a customer.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/28/2020 05:50 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 
 

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
WA
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William A.
Gainesville, GA
2011 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ben
Ben
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/26/2020 05:56 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Survey Results

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
LB
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Lisa B.
Buford, GA
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service department
The service department is fantastic!!
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/26/2020 05:56 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Survey Results

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
MC
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Menorca C.
Buford, GA
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fair and reasonable experience
Dustin, Benny and Mike handled my oil change, tire repair, and rotation in an expeditious manner. I was pleased with the professionalism.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/25/2020 05:31 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
TG
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Tamalyn G.
Lawrenceville, GA
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Courteous and informative
I bought my SUV from hyundai Auto nation, I return there for all my services, I have never felt over charged and my services are always explained before provided with an estimated cost. The staff is friendly
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/22/2020 04:07 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
Client vérifié
Duluth, GA
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Eloy is the man!
Eloy took great care of me when I had an issue with my car. He’s all about making things right!
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/19/2020 11:50 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
Client vérifié
Dacula, GA
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The personnel makes the place great
Very friendly and helpful. Did a good job checking out my car. I called for appointment
And got it the same day. That was wonderful
Because I put more miles on car over the weekend than had expected to. Thanks for your helpfulness.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/13/2020 05:02 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
RS
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Russ S.
Hoschton, GA
2015 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hi
Hi
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/10/2020 05:04 AM

I would like to thank you for filling out the survey and awarding us 4 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
RS
gravatar
Rebecca S.
Suwanee, GA
2015 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
!
This is a stupid sSurvey if I don’t want to make a comment I shouldn’t have to
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/07/2020 04:15 AM

Thank you for your feedback. I will be reaching out to you to make sure you get that windshield washer fluid.I would like to thank you for filling out the survey and awarding us 4 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
LP
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Lawrence P.
Buford, GA
2019 Hyundai Santa Fe Xl
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Work!
They took care of our situation quickly
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/06/2020 05:37 AM

Thank you for your feedback. I will be reaching out to you to make sure you get that windshield washer fluid.I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
AH
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Alvin H.
Lawrenceville, GA
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service and maintenance
Excellent service all around.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/04/2020 04:13 PM

Thank you for your feedback. I will be reaching out to you to make sure you get that windshield washer fluid.I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé
BP
BENIEL PETIT
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