BEN GIRARD

Earnhardt Hyundai North Scottsdale

Évaluation globale

4,9

(1203 reviews)

87

Critiques de BEN GIRARD

Client vérifié

Scottsdale, AZ

2020 Hyundai Tucson

07/24/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Car service

The car service technician (Ben) was very friendly, kind and cordial. The service was performed in a very short time. Very pleased with the service overall

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/28/2020 02:52 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RW

Robert W.

Phoenix, AZ

2020 Hyundai Sonata

07/24/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

No hassle service

Got in, got taken care of, got out.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/24/2020 01:44 PM

No hassle indeed.

Our job is to get you in, get you out, so you can get back to your life. We're happy to do that for you anytime you need. Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

FP

Frances P.

Paradise Valley, AZ

2016 Hyundai Genesis

07/17/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Ben Girard

One of the main reasons I choose this location is the service I’ve received from Ben Girard. He’s been my service advisor for many years. 2 different cars. Always responsive and helpful. Professional to the end!!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/20/2020 09:57 AM

Thank you Frances for the wonderful review and recommendation for Ben Girard your advisor.

We are so happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DM

Delores M.

Phoenix, AZ

2017 Hyundai Santa Fe

07/15/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

service at Earnhardt Scottsdale is the BEST!

ALWAYS GOOD PLACE FOR SERVICE.
BEN GIRARD IS SO GOOD TO WORK WITH! NICE GUY AND ALWAYS ON TARGET!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/16/2020 09:19 AM

Thank you Delores for the awesome review and recommendation for Ben Girard your advisor.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

BL

Barbara L.

Phoenix, AZ

2020 Hyundai Elantra

07/15/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Service Department

Great Service Department! Excellent service, courteous, friendly & helpful. Easy to make appointments

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/16/2020 09:17 AM

Thank you Barbara for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

KM

Katie M.

Scottsdale, AZ

2019 Hyundai Santa Fe

07/09/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

I've never experienced anything other than 5 star service from this service dept

This service dept is one of the reasons I've continue to purchase new Hyundai vehicle (I'm currently on my 4th in 14 years).
They are quick, easy to deal with and they don't pressure you to complete other recommended work. Every person I've worked with in the service department is phenomenal.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/13/2020 04:08 PM

Thank you Katie for the fantastic review and for all your loyalty over the years.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MF

Maria F.

Scottsdale, AZ

2018 Hyundai Santa Fe Sport

07/08/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Service with ease.

That’s the way I feel when I bring my car in for service over the last 2.5 years that I have owned my Santa Fe. My Service Manager, Ben is always helpful and informative. I’ve never had a problem or have needed to go back again to readdress an issue. It’s an easy process working with this dealer. My husband has a Genesis and feels the same way.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/13/2020 04:07 PM

Thank you Maria for the wonderful review and recommendation for Ben Girard your advisor.

It has been our pleasure to be your dealer and we look forward to being here for you and your husband for both your cars for all the years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CD

Carol D.

Cave Creek, AZ

2017 Hyundai Elantra

07/08/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

CONTINUED EXCELLENCE

Earnhardt Hyundai continues to provide excellent service and overall good customer satisfaction. These people are trustworthy and knowledgeable. A special thanks goes out to my service advisor, Ben Girard. He always returns call in a timely manner and addresses any concerns I have with my vehicle. This is an OUTSTANDING dealship.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/13/2020 04:06 PM

Wow~

Thank you Carol for the amazing review and recommendation.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RH

Ron H.

Scottsdale, AZ

2015 Hyundai Santa Fe

06/30/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Earnhardt Hyundai service

Ben is the best and always makes sure my needs are met promptly and professionally.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/01/2020 09:29 AM

Thank you Ron for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

VB

Valerie B.

Scottsdale, AZ

2018 Hyundai Elantra

06/22/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Customer service has declined

Service dept isn’t as good as it used to be

Non recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/24/2020 01:49 PM

Valerie we are very sorry that this was not the service experience you are used to receiving from us.

We've been together such a very long time now, from the 2009 Sonata, to the 2013 Elantra, to the 2018 Santa Fe, to the 2018 Elantra, and now the 2019 Santa Fe. While we do have many multiple Hyundai families, you certainly are among the most faithful and loyal. We would very much like to make this up to you. Although I can assure you both that Ben did apply your $5.00 off coupon, and our technician Shayne did test your battery, nothing can make up for you leaving us and still having unaswered questions.

We always want to answer any of your quesitons any time you are here with us or if you have questions about your vehicle after servicing. I would very much like to speak with you directly so we can both review this particular visit and also so we can find a way to make this right and restore our long standing relationship.

It has been our absolute privledge to be your dealer these many years now and we do look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

BM

Barbara M.

Surprise, AZ

2013 Hyundai Elantra

06/19/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

As always my experience there is fantastic and Ben Girard is extremely efficient . Always greeted with a smile!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/20/2020 08:36 AM

Thank you Barbara for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

WG

William G.

Scottsdale, AZ

2013 Hyundai Santa Fe

06/18/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The BEST

I wish they would screw up so I could write a bad review as I get bored and run out of ideas for a great review.
All I can again say l buy my cars here because of Ben my service rep and Michael the service manager.
I brought my wife's car in for service in the AM and looked for the coffee and muffins they always have. There was none
because of the virus. Ben saw my sadness and went and bought some bagels and cream cheese for me. What other Dealership would do that.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/19/2020 12:49 PM

As always, thank you William for the great review.

What you may not know is that Ben not only got bagels for you, but for the rest of the team as well - he is a one-in-a-million isn't he?

We have been so happy to be you and your family's Hyundai dealer for so long now and we look forward to being here for you for all the years, miles, and Hyundais still to come.

Thank you for choosing us.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2015 Hyundai Genesis

06/17/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Ben Girard and the service department

Ben Girard and the service department are simply the best I have ever encountered at a dealership.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/18/2020 09:18 AM

Thank you for the awesome review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DD

Darlene D.

Phoenix, AZ

2017 Hyundai Santa Fe Sport

06/17/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Recent Service Appt.

As always the staff is friendly and very helpful.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/18/2020 09:18 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CV

Camelia V.

Phoenix, AZ

2017 Hyundai Sonata

06/16/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

They always seem eager to fulfill their clients’ requests

Every time they have a way to make me feel comfortable to ask questions even when I’m not sure what I am asking because I know so little about cars. The only thing I know is to drive the car. They are just figuring out for me.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/18/2020 09:22 AM

Thank you Camelia for the wonderful review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

ML

Mike L.

Scottsdale, AZ

2011 Hyundai Santa Fe

06/16/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

why I keep coming back

This dealership in the service department is superb. The head of the service department is Mike Southern. He is always available to discuss any issues that I may have. My service advisor is Ben Girard. Ben is a common sense guy who is very knowledgable about the cars he deals with. The major factor I believe that makes this service department so good is that I know they will not recommend a repair they do not feel is needed for safety or is not prudent to prevent breakdowns or other issues developing.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/18/2020 01:17 PM

Thank you Mike for the fantastic review and recommendation.

It has been our absolute pleasure to be your dealership these many years now. Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Phoenix, AZ

2013 Hyundai Genesis Coupe

06/16/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Review

Ben, my service advisor, is great
Very friendly, honest, helpful, trustworthy

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/18/2020 01:08 PM

Thank you for the great review and recommendaiton for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Cave Creek, AZ

2015 Hyundai Genesis

06/15/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service

Ben always goes the extra mile for me. Much appreciated.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/18/2020 01:07 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AD

Alexandria D.

Scottsdale, AZ

2011 Hyundai Sonata

06/15/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Terrific in Tough Times!

The service staff at Earnhardt Hyundai- North Scottsdale again delivered above and beyond service and support during very unpredictable times! KUDOS to Ben Girard was great from start to finish, all while complying with CDC guidelines! Thanks to Michael S., as well as Jason C.for securing our service appointment,...per usual!
Titans in Tough Times!
Thanks,
Alexandria "Sandy"
Preston

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/18/2020 01:03 PM

Thank you Sandy (and Preston of course).

It has been our complete pleasure to be your dealer these many years now. Tough times don't last, tough people do, we'll all get through this together. Thank you for all the praise and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DW

Donna W.

Scottsdale, AZ

2017 Hyundai Ioniq Hybrid

06/11/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Love Ben Girard

He is fantastic to work with, he work with you on times help you get in when you need to he’s a fantastic person and we love him.?

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/12/2020 08:34 AM

Thank you Donna, what a wonderful review and recommendation for Ben Girard your advisor.

We'd be lost without him. We are very happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

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