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SureCritic / Concessionnaire Hyundai / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1203 reviews)
87

Critiques de BEN GIRARD

WP
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William P.
Sun Lakes, AZ
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ben Girard
Always receive prompt, friendly, professional service
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 03/30/2021 04:24 PM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Phoenix, AZ
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service Department
Excellent speedy service
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 03/26/2021 08:43 AM
Thank you for the awesome review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager
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BEN GIRARD
KD
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Karen D.
Scottsdale, AZ
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Courtious, friendly & informative
Could not ask for a more positive experience in getting service on the car.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 03/26/2021 08:37 AM

Thank you Karen for the wonderful review and recommendation.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

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BEN GIRARD
DD
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Debora D.
Phoenix, AZ
2014 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Knowledgeable, courteous, prompt.
Ben Girard was helpful, knowledgeable. And very patient with my scheduling issues. Everything was explained and my questions answered. My car was vacuumed and washed. And the courtesy car was fun to drive.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 03/17/2021 04:16 PM

Thank you Debora for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

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BEN GIRARD
BM
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Barbara M.
Surprise, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best service advisor,Ben!
Buying my car was easy and my Service Rep Ben Girrard is the best Service Rep I have ever had!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 03/13/2021 09:07 AM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are so happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Scottsdale, AZ
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The personnel are friendly and work well with clients.
So far never any problems with the personnel.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 03/10/2021 01:34 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
KS
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Kimberly S.
Scottsdale, AZ
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Ben Girard...the best there is!!
Ben is efficient, honest, thorough, friendly. What else can I say?!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/27/2021 11:23 AM

Thank you Kimberly for the wonderful review and recommendation for Ben Girard your advisor.

We are very happy to be your dealer these many years now and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

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BEN GIRARD
PC
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Patrick C.
Phoenix, AZ
2017 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/26/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The professional, courteous personnel, the attention to detail
I am delightfully surprised at having discovered Earnhardt Hyundai Scottsdale. It is a pleasure to do business with Earnhardt always.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/26/2021 08:38 AM

Thank you Patrick for the wonderful review and recommendation for Ben Girard your advisor.

We are sorry to heat there is still a rattling noise at certain RPMS, but we'll make sure to reach out and coordinate a follow up visit for you.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Scottsdale, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very Accomadating
All the service department employees always seem very kind.

There could be some improvement with whom ever answers the phones
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/16/2021 02:05 PM

Thank you for the positive review (despite our phone challenges).

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

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BEN GIRARD
RH
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Ron H.
Scottsdale, AZ
2015 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Earnhardt Hyundai service department
They take exceptional care of there customers.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/16/2021 07:43 AM

Thank you Ron for the wonderful.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

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BEN GIRARD
DJ
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Delbert J.
Scottsdale, AZ
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
"GENESIS" THE BEST I'VE EVER OWNED!
THE SERVICE HAS ALWAYS BEEN OUTSTANDING!
THAT'S WHY I HAVEN'T SOLD THE CAR AS A 2015
GENESIS, AS IT'S THE BEST CAR I'VE EVER OWNED!
I'VE OWNED THE ALL!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/10/2021 03:30 PM

Thank you Delbert for the fantastic review and recommendation.

It has been our absolute pleasure to be your Genesis dealer and we look forward to being here for you for all the years and miles to come.

Happy Motoring.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
JD
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Jacqueline D.
Phoenix, AZ
2019 Hyundai Santa Fe Xl
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Monthly maintenance
Very accommodating professional and pleasant . Witnessed someone sanitizing and cleaning The chairs . It was very easy to stay socially distance in this crazy times were living in. Overall experience Felt very comfortable . thank you :)
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/10/2021 03:35 PM

Thank you Jacqueline for the wonderful review and recommendation.

There have been many challenges for all of us this past year or so.  We really all are in this together, we're glad you felt comfortable with our efforts to keep our customers and employees safe as we navigate our way forward.  Although we do not know what or when 'normal' will return, we'll be here for you and if there is anything we can do to make your visits more comfortable at any time, please let us know.

We are happy to be your dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Sun City, AZ
2013 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Maintenance
Consistent maintenance
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/10/2021 03:10 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
BM
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Barbara M.
Surprise, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Department
Always exceptional service with Ben Girrard
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/16/2021 09:55 AM

Ben is amazing and we are happy you enjoy working with him.

Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
CP
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Constance P.
Scottsdale, AZ
2011 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
A New Tucson for Christmas!
Took my Elantra in for warranty work and after 10 years of having my baby treated like a baby at Earnhardt North Scottsdale decided it was time to treat myself to a new Tucson. Expect another 10 year wonderful relationship with the gang.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/22/2020 02:55 PM

Thank you Constance for the wonderful review for Ben, Kyle and the rest of our team.  We appreciate your loyalty over the years.

Congrautlations on the new Tucson!

We promise to find a good home for the Elantra you loved so well for so long.

We are so happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

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BEN GIRARD
ML
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Mark L.
Phoenix, AZ
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always exceptional!
Since 2013, I have purchased two cars here already and will be getting the next one here as well. During those 7+ years, every single person I have dealt with has always exceeded my expectations and gone beyond to take care of my needs. I was in the luxury jewelry business for my entire life and no one know top quality customer service as well as I do.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/18/2020 03:33 PM

Wow Mark what a wonderful review and recommendation - thank you so much.

It means a lot to all of us and it has been our pleasure to be your dealership.  We look forward to being here for you for all the years, miles and Hyundais to come.

Thank you for your loyalty.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
Client vérifié
Scottsdale, AZ
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best service Team I've ever had!
Everyone is always polite and courteous. They are always ready to help.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/18/2020 03:26 PM

Awesome!

Thank you for the great review.

We are happy to be your dealer (mystery person) and we look forward to serving you again next visit.

Michael Southern
Service Manager

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BEN GIRARD
JD
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Joy D.
Cave Creek, AZ
2013 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Proximity to where I live.
Friendly, knowledgeable staff. Cleanliness and comfortable waiting area.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/18/2020 03:16 PM

Thank you Joy for the great review.

We are happy to be your dealer (and close) and we look forward to seeing you again next visit.

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Fountain Hills, AZ
2019 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/04/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The dealer did fine
I have no complaint about the service. My problem is that I needed a new battery less than two years after buying the car.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/10/2020 09:27 AM

Thank you for the positive review.

Batteries always seem to fail at the worst possible times.  Here in Phoenix most batteries last two years (or two summers) our heat is just really hard on them.  The good news is we test batteries whenever the car is in for service and we often can predict a battery that is on its way out, and we'll prepare you now, two years from now that battery will be suspect once again.

Thank you though for the positive feedback and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
JM
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Jennifer M.
Phoenix, AZ
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Trustworthy Service and Reliable!
I keep returning due to friendliness, trust and reliability.

Ben had been my primary service advisor. He always gives me great advice and suggestions to get exceptional service with exceptional results!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 11/17/2020 09:17 AM

Thank you Jennifer for the wonderful review and recommendation for Ben Girard your advisor.

We are so happy to be your dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
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