2025 Hyundia Tucson
I love the car, bur I didn't like the person that did my paperwork, i was still working on getting the paperwork done in the office closed and everybody else had left. I did not want an extended warning and the gap.And I did not want the gap insurance. He told me if I didn't like it that I could call back in December and he would not take my calls and or messages that I send. I\nTalked to the dealership manager and he was said he would make sure that he called me back.So I could cancel both policies. I started calling the dealership 1 months after I got the car. I talked to the salesman also , and they said they take care of it; but nobody ever returned any of my calls at the dealership. So a couple months ago I went back to the dealership and talked to another man that did the financing paperwork for me to sign, and he was very nice and help me get all the paperwork done that.I needed to get the amount of money taken off my loan. The man that I talked to before I had to sign the paperwork wouldn't return any calls or answer me in any way and I had to drive all away from in the mountains to the dealership, but the man helped me, he took care of everything, but it took over 2 minds for them to process it, they just processed it at the end of last month. I talked to whoever answered the phone and they would take him the message to call me but he never would call me back. But last month, I finally got it, credited back to the bank for the car was financed.
Recommandé