Hello Esther, Estimated mileage distances are determined by standardized tests under controlled circumstances. Real world range is also affected by driving style, weather and the use of the climate control. Every effort is made to provide customers with accurate information. ^cc

Hello Carol, We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. 
Feedback of Hyundai customers is important to us. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc.