Hwy MPG not as Advertised
I was excited to buy the Palisade Hybrid, and the features are nice, but several parts of the ownership experience have been disappointing. First, there’s the power-seat safety fix. I understand there was an issue that needed to be addressed, but the seats now move slowly, and the second-row sliding seat is finicky to use. It’s actually faster to leave one third-row seat down and have my kids climb in and out through the trunk than to deal with the second-row entry. Next is fuel economy. The city MPG is great—exactly as advertised. Highway MPG is another story: at 70 mph, I’m getting 18 MPG at best. That’s the speed limit in some areas where I live; in areas where it’s 75 mph, I get about 17 MPG. I know hybrids do better in the city, but the highway results aren’t what the advertising led me to expect. I chose this car over a Traverse, and my mom tells me she gets 28 MPG on the expressway in her Traverse. Hearing that is disappointing, especially since my car was much more expensive. Finally, the remote’s proximity feature has completely stopped working. I had to use the buttons on the remote and put the key in the cup holder to start the car. The digital key in my Samsung Wallet won’t unlock it either. When I called the dealer, they said they would need to keep my car for at least 10 days to diagnose the issue, and they didn’t have a loaner available. So I’m left dealing with these problems in a $60,000 car because getting it diagnosed would mean being without it for at least 10 days, with no car to borrow. That’s not the ownership experience I expected.