Cruise Control and Hybrid issue
Brand New Vehicle 2022 Hyundai Elantra HEV Blue purchased with only 5 miles on it: When driving in all modes, while using cruise control, the vehicle engine would rev up and down causing a jerking feeling while driving. The Hyundai dealer, told me I would have to wait for a corporate engineerer to come on site to test data from a similar like car/year/model (when it became available in their inventory) and then compare it to my vehicle.... too many unknowns for me! When would I - the Customer - be able to expect to have my vehicle repaired?? My vehicle, after two attempts had already been in shop for a combined total of 71 days This issued started with less than 1,500 miles on it when it and I had to wait almost 3 weeks before I could even bring it into the shop to have the issue looked into! Both times, the dealership shop was able to duplicate the issue so it's not like I was losing my mind plus, the shop felt that it was an issue related to the Hybrid component. Well no kidding there sherlock - the vehicle is only getting 36.9 MPG when it's marketed to get 56 MPG... Yeah, obviously something isn't working properly. It took Hyundai Motor America 23 days to get someone to call me about my case and all they could tell me was they were working with dealer to try get this fixed - that's it, no timeline, no offer of taking the Lemon off my hands and getting me into something that works. My vehicle is not a "Toy" that I just use on a luxury basis... it's a necessity.... ever hear of Work, School or Dr. Appointments? No one - Hyundai or the Dealer - willing to admit that they sold me a lemon. What a mess!!
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