
Thank you, Gary, for taking the time to share your concerns with us regarding your Genesis GV80. We would like the opportunity to assist and encourage you to reach out to our Genesis Customer Care team at (844)-340-9741. A Case Manager would be more than happy to discuss this matter with you. Thank you. ^cc
Thank you for reaching out, Robert. We are disappointed to hear about the circumstances that prompted your contact. The safety of you and your family is our top priority. We have escalated your concerns to a Case Manager regarding your Genesis GV80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc