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2024 Genesis GV80

Score moyen

Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(944 avis)
45%
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Résumé de la catégorie
(Moyenne sur 10)
    Valeur
  • Caractéristiques
  • Qualité de fabrication
  • Plaisir
  • Fiabilité
  • Performance
  • Extérieur
  • Confort
  • Intérieur
  • Style

Avis

Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(944 Avis)
Écrire un avis

Avis

YP
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YVONNE P.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2026
Avis vérifié

Great buy

Awesome love it
Recommandé
    Valeur
  • Qualité de fabrication
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AS
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Amy S.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/03/2026
Avis vérifié

Worst Decision I Ever Made

I purchased the 2024 GV80 prestige package in the limited edition color matte green. I chose Genesis because they were supposed to be associated with luxury and a top-notch service experience with valet and loaner service at your fingertips. My first service was canceled at least 3 times by the Springfield dealership to the point my inspection tags expired the first year. I had to physically go to the Springfield sales department with my husband in order to get someone to agree to service my vehicle without canceling. Once the service was finally scheduled and completed, the car was damaged by the dealership. They took pictures of the damage and then conveniently lost them. Luckily, I had evidence, but it took the Service Manager Peter Kim almost 9 months to finally agree to the repairs, only after raising the issues to Genesis corporate with an extensive case report including videos and images. To give an example of the horrible level of service that I was provided, Peter Kim and his staff said that they couldn’t hand wash my vehicle because they didn’t have any clean microfiber cloths. They also left greasy hand prints on my white Napa leather as an another example of their level of care that they took with my vehicle. Springfield Genesis had my vehicle for 30 days in the fall of 2025 due to all the repairs and then decided to take away my loaner. I was left stranded at the dealership as a tactic to try and take possession of my vehicle that still had a scratch mark that was on the list, but failed to address. I had to have corporate on the phone just to get someone to give me a ride home and have them continue to work on my vehicle. The dealership said they had no loaners to give to me so I was without my car or any loaner car. Peter and his service staff have lied to me countless times. The last service they claimed that my service associate, Alex, that I booked, was on vacation even though the valet spoke to him before he drove to my house and told me to call him as soon as he got to the dealership with my vehicle. Peter put me with a Mary who lied and said that there was a huge scratch on the back of my car and that they couldn’t touch it, meaning no hand-wash (it was dust). Purchasing this vehicle was the worst car decision that I ever made and has prevented my husband from considering one when he recently needed a new sedan. Based on my terrible experience, I will never purchase anything from Springfield Genesis ever again and everyone that knows me, knows the never ending saga of poor service there. I have never been issued as little as a simple apology for my treatment and I expect better from regional management who have also never reached out to me to make me whole, following the extreme lack of professional services provided, or the countless hours that I have had to spend documenting my issues and advocating for myself just to get the dealership to do less than the bare minimum service.
    Valeur
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ST
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Sharon T.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2026
Avis vérifié

Love my Car!

I love my Genesis. I find it comfortable, large enough, and easy to navigate. Appreciate all of the safety features.
Recommandé
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RC
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Richard C.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/03/2026
Avis vérifié

GV 80

I love this car. I hate Fred beans Hyundai. The selling experience was not enjoyable and the service is poor. At the time of sale I was assured that the genesis service is equal to Lexus. It’s not. They promise vehicle pick up for service, but it’s never available. They said they wash the car. I was handed a voucher to a gas station. I want to buy another genesis but not from beans. Can you help? Shouldn’t genesis be a stand alone dealership. Please get back to me.
Recommandé
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RF
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Richard F.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2026
Avis vérifié

2024 GV80 Review

Love this vehicle. This vehicle replaced a Mercedes ML350 and overall it is superior.
Recommandé
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KM
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Kathleen M.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/03/2026
Avis vérifié

2024 GV80 Prestige

Great staying and features. Problems arise when your car needs repair. A selling point of Genesis is you are promised white glove care. Problem is only a Minute number of dealerships can accommodate the follow up on repairs after the sale and corporate isn’t much better.
    Valeur
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GT
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George T.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/03/2026
Avis vérifié

Very Disappointed Owner

I don’t understand why this vehicle isn’t quieter and smoother for being considered a luxury vehicle that is close to the $100k price range out the door. I’ve owned several BMW vehicles and a Cadillac Escalade in the past - this doesn’t even come close as far as quality and comfort in comparison to the price tag. My GV80 has been in service so many times in the past two years due to so many noise issues that it’s more of an annoyance than a joy to own. The one thing I can say is that the my service advisor, Jerry - is the absolute best!
    Valeur
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Genesis Motor America a répondu le 06/03/2026 12:33 PM

Thank you for reaching out, George. We are disappointed to hear about the circumstances that prompted your contact. The safety of you and your family is our top priority. We have escalated your concerns to a Case Manager regarding your Genesis GV80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc 
VT
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Vincent T.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2026
Avis vérifié

good features

the loaner policy was great , only because the time it was in service required a few days always .
Recommandé
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BC
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Belynda C.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2026
Avis vérifié

GV80

I really enjoy driving the GV80 but I have had a few hiccups with it. I was driving in the neighborhood and navigating through vehicles parked on the side of the road when beeping started going off and I thought the seatbelt was going to squeeze me to death, I have also had that happen in other instances a couple of times. I’ve also had the brakes brake without applying. Thirdly, I have had the Satellite radio not work.
Recommandé
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JW
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Janett W.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2026
Avis vérifié

I love my GV80

Overall, I would definitely recommend the Genesis GV80. It offers a smooth and luxurious ride, and I genuinely enjoy driving it. The vehicle provides a comfortable driving experience, a well-designed interior, and features that make it feel comparable to other luxury SUVs in its class.
Recommandé
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YP
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YVONNE P.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2026
Avis vérifié

Great buy

Awesome love it
Recommandé
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KE
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Krishna E.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/01/2026
Avis vérifié

This model lacked some key features

This model lacked some key features
    Valeur
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Genesis Motor America a répondu le 06/01/2026 03:39 PM

Krishna, thank you for taking the time to provide us with valuable feedback regarding your experiences with the Genesis GV80. Genesis values your opinion, and we appreciate you taking the time to contact us. If you have any further suggestions, feedback, or need support, please feel free to contact our Genesis Customer Care team at (844) 340-9741. Thank you. ^cc 
IT
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Irwin T.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/01/2026
Avis vérifié

2024 Genesis GV80

This is my 5th Genesis and probably my last. I am very unhappy about the parasitic draw that Genesis claims is normal. Not normal to have to start the car at least 2x a week in order to keep the battery from dieing. Also, MPG is horrible
    Valeur
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  • Confort
  • Style
Genesis Motor America a répondu le 06/01/2026 01:35 PM

 
Thank you for reaching out, Irwin. We are disappointed to hear about the circumstances that prompted your contact. Safety is our top priority. We would like the opportunity to examine this further. We have escalated your concerns to a Case Manager regarding your 2024 Genesis GV80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc 
RT
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RALPH T.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2026
Avis vérifié

2024 GV80

Awesome SUV
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MM
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Martha Yolanda M.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2026
Avis vérifié

My 2024 Genesis

Best car I’ve ever owned
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EP
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Erika P.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/26/2026
Avis vérifié

Paid too much for issues!

Haven't had my vehicle in over 2 months because they can't fix the heater in the back while I'm still paying a monthly note. There has been zero communication from the dealership. Unaccepatble.
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Genesis Motor America a répondu le 05/27/2026 07:05 AM

Thank you, Erika, for sharing your feedback regarding your vehicle experience. We’ve confirmed that an open case is already being actively worked, and have notified your case manager to connect with you within the next 24 hours for any additional support. Thank you. ^cc
MS
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Michelle S.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2026
Avis vérifié

Great car

Love this car
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JN
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Jennifer N.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
05/25/2026
Avis vérifié

2024 GV80

Nice vehicle but it is not on the level of the Mercedes SUV; and it has a high depreciation value.
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Genesis Motor America a répondu le 05/26/2026 07:18 AM

Thank you for sharing your feedback about your Genesis GV80, Jennifer.  
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.  
If you’d like to share more details directly, we encourage you to contact our Customer Care team at (844) 340-9741. One of our specialized representatives will be happy to assist you further.  Thank you. ^cc 
CM
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Carl M.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/23/2026
Avis vérifié

2024 GV80

We love the car but found it difficult to learn how to use all the features. We don't like the start/stop feature on idle and turn it off.
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ER
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Eugene R.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2026
Avis vérifié

My best car

Love it. Don't change anything. Exelent voice recognition. Pure fun to drive.
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KM
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Keith M.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2026
Avis vérifié

Great Luxury SUV!!!

Coming from a BMW and a Lexus (still have the Lexus as well) the Genesis GV80 is a fantastic for sure! We live in an area where every other car is a BMW x5 / x3 or a GLE / GLC our Genesis absolutely stands out! We receive a great deal of compliments on our GV80. We were the very first family to have one in our township and the exclusivity and the overall wow factor was really nice. 1 year later and there are about 10-15 around here now so I know that other people are seeing and experiencing how great the SUV is. The Luxury is next level for sure. The interior has that old world luxury that is seemingly being left behind by manufactures like Lexus. Our previous BMW 5 was not nearly as luxurious as our GV80 and just didn't have that feeling of "yea this is completely worth it" that we have now with the Genesis. Every touch point is just soft and smooth. The way that the little details like the switch and button textures just state luxury. The GV80 is our go to daily driver now and the Lexus sits in the garage. I would have never thought that. Even with our BMW, the Lexus was our go to but this just nailed it.
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Affichage de 20 critiques

Entreprises près de chez vous

  • Concessionnaire Hyundai
  • Concessionnaire Genesis
  • Entretien de la voiture
100%
Lee Johnson Hyundai of Everett
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(204 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(45 ReScores)
  • Réparation automobile
  • Concessionnaire de voitures neuves
  • Concessionnaire Genesis
100%
Genesis Of Everett
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(25 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(2 ReScores)
  • Réparation automobile
  • Concessionnaire de voitures neuves
  • Concessionnaire Genesis
92%
Genesis Of Hoover
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(16 Avis)
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