Thank you, John, for sharing your feedback regarding your vehicle experience. We’ve confirmed that an open case is already being actively worked, and have notified your case manager to connect with you within the next 24 hours for any additional support. Thank you. ^cc

Vincent, thank you for taking the time to provide us with valuable feedback regarding your experiences with the 2024 Genesis GV80. Genesis values your opinion, and we appreciate you taking the time to contact us. If you have any further suggestions, feedback, or need support, please feel free to contact our Genesis Customer Care team at (844) 340-9741. Thank you. ^cc

Thank you for reaching out, William. We are disappointed to hear about the circumstances that prompted your contact. Safety is our top priority. We would like the opportunity to investigate/examine this further. We have escalated your concerns to a Case Manager regarding your Genesis GV80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc