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2024 Genesis GV80

Score moyen

Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(968 avis)
44%
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Résumé de la catégorie
(Moyenne sur 10)
    Valeur
  • Caractéristiques
  • Qualité de fabrication
  • Plaisir
  • Fiabilité
  • Performance
  • Extérieur
  • Confort
  • Intérieur
  • Style

Avis

Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(968 Avis)
Écrire un avis

Avis

TH
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Tammie H.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/20/2026
Avis vérifié

3 years with our Genesis GV-80

The vehicle has been ok, except for the numerous problems we have had. It started with the shift computer that required the car being towed back to the dealer. Then the horn went out next, then the A/C went out twice in 3 months. These problems have all happened in less than 3 years and under 15000 miles. Also to us an 80,000 vehicle should have both front seats massaging! Also the Fort Myers Genesis dealer is not one our favorites.
    Valeur
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DG
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Doris G.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2026
Avis vérifié

Car is roomy. It drives smooth

I love the car
Recommandé
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KM
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Karlene M.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2026
Avis vérifié

GV80

Awesome vehicle
Recommandé
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JL
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Jared L.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2026
Avis vérifié

Great vehicle to drive

Great vehicle! Excellent luxurious ride!
    Valeur
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GA
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Gary A.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/19/2026
Avis vérifié

Unreliable worst new car I’ve ever owned

Unreliable junk with no support from dealership or Genesis
    Valeur
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Genesis Motor America a répondu le 06/19/2026 03:09 PM

Thank you for reaching out,Gary. We are disappointed to hear about the circumstances that prompted your contact. Safety is our top priority. We would like the opportunity to investigate/examine this further. We have escalated your concerns to a Case Manager regarding your Genesis GV80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc 
YF
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Yolanda F.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2026
Avis vérifié

Genesis GV80

More than I expected, exceeded my expectations.
Recommandé
    Valeur
  • Qualité de fabrication
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AR
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Alejandra R.
2024 Genesis GV80
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/19/2026

Worse experience

Honestly, I struggle to identify any meaningful positives based on my experience. The vehicle has had repeated air conditioning failures three times in just 18 months, and the service experience has been extremely frustrating. I also feel that important information was not fully disclosed during the sales process. What should have been an exciting luxury car purchase has turned into a disappointing ownership experience that I regret.
    Valeur
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AR
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Alejandra R.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/19/2026
Avis vérifié

Worse experience

Extremely disappointed with Genesis. I purchased this vehicle brand new, and in only a year and a half, the air conditioning has failed three separate times. For a luxury vehicle, this is completely unacceptable. To make matters worse, the customer service experience has been terrible. Poor reliability and poor support. I would not recommend Genesis based on my experience.
    Valeur
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Genesis Motor America a répondu le 06/19/2026 01:43 PM

Thank you for reaching out, Alejandra. We are disappointed to hear about the circumstances that prompted your contact. Safety is our top priority. We would like the opportunity to investigate/examine this further. We have escalated your concerns to a Case Manager regarding your Genesis GV80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc 
LV
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Laurence V.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2026
Avis vérifié

Exceptional vehicle in all conditions.

Great looks and great performance even with base engine. When my vehicle was only a few months old we had a family emergency that required me to drive from the mountains of Colorado to Las Vegas in a hurry and then return to Colorado a day later. My Genesis performed like a champ in the twisty mountain roads of Colorado and Utah, and on the Interstates at significant rates of speed. Bravo GV 80!
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KK
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Kim K.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/17/2026
Avis vérifié

Finding items

Location of items in controls say certain lights voice understanding on phone etc
    Valeur
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JE
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John E.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/11/2026
Avis vérifié

Unreliable vehicle

It's at the dealer for the second time with the same engine problem that has Genesis engr. staff stumped. Otherwise it's a comfortable feature laden car.
    Valeur
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Genesis Motor America a répondu le 06/11/2026 07:15 AM

Thank you for reaching out, John. We are disappointed to hear about the circumstances that prompted your contact. Safety is our top priority. We would like the opportunity to investigate/examine this further. We have escalated your concerns to a Case Manager regarding your Genesis GV80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc 
TW
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Thomas W.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/10/2026
Avis vérifié

Best in class but poor mileage, small tank and premium required

Best vehicle my wife has driven; compared to Porsche, Mercedes and US premiums - she is shorter than average. None better in the GV80 class and for around town the first choice. It does not have better mileage than our F150, too small a tank, premium fuel required and when all considered for long trips the Genesis is not our first choice. Throw in the F150 twin turbo 3.5 engine and 7 more gallons of fuel and voila! OOPs, that would now be a Navigator or Expedition. In fairness, no other same size premium SUV is any better for long trips though. Why no full size spare as standard for a non third seater?
    Valeur
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JB
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Jacquelin B.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/09/2026
Avis vérifié

Genesis Review

I knew nothing about this car but after driving it I fell in love and had to have it So I did and glad I did
    Valeur
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LB
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Leanne B.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2026
Avis vérifié

Love My GV80

You will love the extra room it has and the comfortable ride. Not to mention all the complements you’ll get!
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LP
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Lakedra P.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/03/2026
Avis vérifié

Lakelc

Love the vehicle.
Recommandé
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  • Performance
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  • Style
AS
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Amy S.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/03/2026
Avis vérifié

Worst Decision I Ever Made

I purchased the 2024 GV80 prestige package in the limited edition color matte green. I chose Genesis because they were supposed to be associated with luxury and a top-notch service experience with valet and loaner service at your fingertips. My first service was canceled at least 3 times by the Springfield dealership to the point my inspection tags expired the first year. I had to physically go to the Springfield sales department with my husband in order to get someone to agree to service my vehicle without canceling. Once the service was finally scheduled and completed, the car was damaged by the dealership. They took pictures of the damage and then conveniently lost them. Luckily, I had evidence, but it took the Service Manager Peter Kim almost 9 months to finally agree to the repairs, only after raising the issues to Genesis corporate with an extensive case report including videos and images. To give an example of the horrible level of service that I was provided, Peter Kim and his staff said that they couldn’t hand wash my vehicle because they didn’t have any clean microfiber cloths. They also left greasy hand prints on my white Napa leather as an another example of their level of care that they took with my vehicle. Springfield Genesis had my vehicle for 30 days in the fall of 2025 due to all the repairs and then decided to take away my loaner. I was left stranded at the dealership as a tactic to try and take possession of my vehicle that still had a scratch mark that was on the list, but failed to address. I had to have corporate on the phone just to get someone to give me a ride home and have them continue to work on my vehicle. The dealership said they had no loaners to give to me so I was without my car or any loaner car. Peter and his service staff have lied to me countless times. The last service they claimed that my service associate, Alex, that I booked, was on vacation even though the valet spoke to him before he drove to my house and told me to call him as soon as he got to the dealership with my vehicle. Peter put me with a Mary who lied and said that there was a huge scratch on the back of my car and that they couldn’t touch it, meaning no hand-wash (it was dust). Purchasing this vehicle was the worst car decision that I ever made and has prevented my husband from considering one when he recently needed a new sedan. Based on my terrible experience, I will never purchase anything from Springfield Genesis ever again and everyone that knows me, knows the never ending saga of poor service there. I have never been issued as little as a simple apology for my treatment and I expect better from regional management who have also never reached out to me to make me whole, following the extreme lack of professional services provided, or the countless hours that I have had to spend documenting my issues and advocating for myself just to get the dealership to do less than the bare minimum service.
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  • Confort
  • Style
Genesis Motor America a répondu le 06/03/2026 05:22 PM

Thank you, Amy, for sharing your feedback regarding your vehicle experience. We’ve confirmed that an open case is already being actively worked, and have notified your case manager to connect with you within the next 24 hours for any additional support. Thank you. ^cc 
ST
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Sharon T.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2026
Avis vérifié

Love my Car!

I love my Genesis. I find it comfortable, large enough, and easy to navigate. Appreciate all of the safety features.
Recommandé
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  • Qualité de fabrication
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  • Performance
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RC
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Richard C.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/03/2026
Avis vérifié

GV 80

I love this car. I hate Fred beans Hyundai. The selling experience was not enjoyable and the service is poor. At the time of sale I was assured that the genesis service is equal to Lexus. It’s not. They promise vehicle pick up for service, but it’s never available. They said they wash the car. I was handed a voucher to a gas station. I want to buy another genesis but not from beans. Can you help? Shouldn’t genesis be a stand alone dealership. Please get back to me.
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  • Style
RF
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Richard F.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2026
Avis vérifié

2024 GV80 Review

Love this vehicle. This vehicle replaced a Mercedes ML350 and overall it is superior.
Recommandé
    Valeur
  • Qualité de fabrication
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  • Performance
  • Confort
  • Style
KM
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Kathleen M.
2024 Genesis GV80
client vérifiéVérifié Propriétaire
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/03/2026
Avis vérifié

2024 GV80 Prestige

Great staying and features. Problems arise when your car needs repair. A selling point of Genesis is you are promised white glove care. Problem is only a Minute number of dealerships can accommodate the follow up on repairs after the sale and corporate isn’t much better.
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Affichage de 20 critiques

Entreprises près de chez vous

  • Concessionnaire Hyundai
  • Concessionnaire Genesis
  • Entretien de la voiture
100%
Lee Johnson Hyundai of Everett
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(205 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(45 ReScores)
  • Réparation automobile
  • Concessionnaire de voitures neuves
  • Concessionnaire Genesis
100%
Genesis Of Everett
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(25 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(2 ReScores)
  • Réparation automobile
  • Concessionnaire de voitures neuves
  • Concessionnaire Genesis
92%
Genesis Of Hoover
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(16 Avis)
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