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SureCritic / Concessionnaire Hyundai / Garden Grove Hyundai
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Garden Grove Hyundai

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 168 Avis)
66
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
76%
4 stars
12%
3 stars
4%
2 stars
2%
1 star
3%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
137
Total des ReScores™
4,5
Moyenne de ReScore™
66
Score NPS ®

Détails de l'entreprise

À propos

Russell Westbrook Hyundai of Garden Grove is changing the game as it relates to all your automotive needs. Stop by and see why! Russell Westbrook Hyundai of Garden Grove is changing the game as it relates to all your automotive needs. Stop by and see why!

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(714) 741-3100
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
9898 Trask Avenue Garden Grove, CA 92844
Obtenir des directions

Détails du score

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
100
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(714) 741-3100
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
9898 Trask Avenue Garden Grove, CA 92844
Obtenir des directions

Détails du score

5 stars
90%
4 stars
5%
3 stars
1%
2 stars
2%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5
2
Total des ReScores™
5,0
Moyenne de ReScore™
89
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(714) 741-3100
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
9898 Trask Avenue Garden Grove, CA 92844
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 168 Avis)
Écrire un avis
Avis récents
JP
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JAMES P.
Seal Beach, CA
2024 Hyundai Tucson Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Catégorie : Service
myself great
great people in service dept. on time service
AM
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APRIL M.
Garden Grove, CA
2023 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2025
client vérifiéVérifié Client
10
Catégorie : Service
Satisfied customer
No complaint.
AD
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ALBERT D.
Lake Forest, CA
2024 Hyundai Santa Fe Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Catégorie : Service
Happy with Hyundai!
I have never had a more pleasant experience at a dealership as I had at Garden Grovr Hyndai. Came in for a service appt. Friendly, fast, organized, impecable white glove service for sure!

.
TT
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TRINH T.
Irvine, CA
2023 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Catégorie : Service
I enjoy to drive Sonata Hyundai
I have been using the Sonata Hyundai Hybrid for over a year. It is comfortable and the price is good.
RK
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RICHARD K.
Fountain Valley, CA
2017 Hyundai Tucson
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/04/2025
client vérifiéVérifié Client
0
Catégorie : Service
Price Gouging Crooks
Dealerships have some of the worst customer service and tactics I’ve ever dealt with. I tried Huntington Beach Hyundai initially they did not fix an issue the first time and charged me twice for service to correct a problem they did not properly fix. They also had me wait almost 6 weeks to have my vehicle inspected and get parts some of the slowest work I’ve ever seen.

I figured okay let’s give them one more shot but try a different location. I went to Garden Grove with knowledge ahead of time of the issue to see how they would handle it.

They were quick to work on it considering it was a holiday time. However when they initially got back to me made a bogus reason of I needed my spark plugs changed. However spark plugs are good for 100k miles and I was prepared for this as I had it already done by a trusted mechanic two weeks to a month prior just to be ahead of the dealership BS game. So informed them of this and they told me they would keep checking. They never even checked all they did was check the notes in their system rather than run a proper full check which they overcharge $275 for.

When they got back to me the second time they claimed they confused me with another customer…I doubt that. They said I need a fuel injector cleanse however u had recently ran one several months back I don’t see how running multiple is going to assist in this. I let them. Made certain to ask if they would fix the issue if it continued. They claimed yes but I just kept reading other posts of people dealing with similar issues and even watched that day as the service tech gave ridiculous advice to another customer while I waited for my shuttle home.

I decided at this point I will no longer waste my time trusting such crooks, liars, and worthless individuals. Save your money find a better mechanic not the dealership once your off your initial warranty because they will steal your soul.
DS
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DONALD S.
Los Alamitos, CA
2023 Hyundai IONIQ 5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2024
client vérifiéVérifié Client
10
Catégorie : Service
Hyundai service
efficient with good work.
HV
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HIEP V.
Orange, CA
2023 Hyundai IONIQ 6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/25/2024
client vérifiéVérifié Client
10
Catégorie : Service
Great customer service
Hyundai Garden grove always has the best customer service!
AS
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ABDALFATAH S.
Midway City, CA
2015 Hyundai Sonata
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/21/2024
client vérifiéVérifié Client
7
Catégorie : Service
They did their job but no
The pol are so nice but i sent the car to add a alarm system, and when I get the car back I found out there is an issue in the front brake! I drove this car for 6000 miles it's perfect, but someone there do something to the brake make it make a bad noise... please fix that for me
AG
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ANDREA G.
Cypress, CA
2023 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2024
client vérifiéVérifié Client
10
Catégorie : Service
Service
Awesome, service employees are amazing
MH
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MICHAEL H.
Newport Beach, CA
2023 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2024
client vérifiéVérifié Client
10
Catégorie : Service
Routine service request
Upon entering the service bay I needed to attend to some personal requirements so I informed my advisor, Basir Zahir that my keys were in the car and I would be right back. While I was gone longer than expected, I assumed that I would have to start the paperwork process to get my car serviced; but I was informed that my car was already in the process and the paperwork was completed . I was given an estimated wait time of 90 min, which was normal based on my past experience.
While in the wait lounge, I occupied myself with some personal business but seemingly not 45 min went by and my adviser appeared and informed me that my car was ready. Needless to say I was surprised and pleased.
AD
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AARON D.
Long Beach, CA
2022 Hyundai IONIQ 5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2024
client vérifiéVérifié Client
10
Catégorie : Service
Always great service
The team at service department has your back. Always a great experiance. Gratitude ?
HS
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HUSSEIN S.
Anaheim, CA
2023 Hyundai Elantra
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
11/25/2024
client vérifiéVérifié Client
3
Catégorie : Service
Bad experience
Very bad experience, service bad take too long no one follow up with u
KT
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KEVIN T.
Anaheim, CA
2019 Hyundai Ioniq Electric
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/23/2024
client vérifiéVérifié Client
8
Catégorie : Service
Good customer service!
My EV needs a headlight's replacement and a tire repair last week. I drove in near the end of business day without an appointment. Talked to the service representative, Daisy. She accommodated me - had the vehicle checked and provided a cost estimate. The next day she notified me for the car pickup. I had good experience at this dealership!
Client vérifié
Garden Grove, CA
2023 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2024
client vérifiéVérifié Client
9
Catégorie : Service
The customer service was very good and prompt. Didn't wait too long for the oil change service.
Overall experience with GG Hyundai was very good. They were very prompt and courteous. What they say they would do and the time frame they did. They always try to be nice and help you out.
DP
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DENNIS P.
Corona, CA
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2024
client vérifiéVérifié Client
10
Catégorie : Service
Service
I love the way. Leonard helped me great person.
Avis sur les véhicules
image du véhicule
2025 Elantra
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(17)
image du véhicule
2025 Elantra Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1)
image du véhicule
2025 Elantra N
Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5
3,7
(3)
image du véhicule
2025 IONIQ 5
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
4,0
(2)
image du véhicule
2025 IONIQ 5 N
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(5)
image du véhicule
2025 IONIQ 6
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(5)
image du véhicule
2025 Kona
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(28)
image du véhicule
2025 Kona Electric
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1)
image du véhicule
2025 Palisade
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(53)
image du véhicule
2025 Santa Cruz
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(18)
image du véhicule
2025 Santa Fe
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(27)
image du véhicule
2025 Santa Fe Hybrid
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(12)
image du véhicule
2025 Sonata
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(9)
image du véhicule
2025 Sonata Hybrid
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(3)
image du véhicule
2025 Tucson
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(65)
image du véhicule
2025 Tucson Hybrid
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(31)
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