business image

Eide Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(659 Avis)
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5
35
Total des ReScores
4,8
Moyenne de ReScore

Détails de l'entreprise

À propos

Eide Hyundai is conveniently located in Grand Forks, ND. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Eide Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Eide Hyundai is conveniently located in Grand Forks, ND. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Eide Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(701) 746-9353

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1300 S. Washington Street Grand Forks, ND 58201
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(659 Avis)

KD
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Kenneth D.
Grand Forks, ND
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/24/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A trusted business gone.
I would wholeheartedly recommend this business to friends if they were still in business. Their work was good, and the sales staff were easy to work with.
Non recommandé

BH
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Brucep H.
Grand Forks, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2020
Local
Great service, been a customer for many years. Now it is closing and do not know what or where to take lease vehicles?
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 12/31/2020 12:46 PM

Thank you for your excellent response to our survey.  I do apologize for the fact we are closing our doors.  At this point, warranty work would have to go to another Hyundai dealer.  The closest one right now is Gateway Hyundai in Fargo.  Any oil changes or maintenance work can be done anywhere locally.

Thank you for your business and have a great 2021!

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

Client vérifié
Grand Forks, ND
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service was deceptive
Eide is closing 12.31.20. Service for oil change and filter was deceptive. Since the facility is closing there is no need to return. However, in the past, the service was excellent.
Non recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 12/22/2020 04:56 AM

I am sorry you feel that way.  I'm glad you had such good service here in the past.  I will contact you later this morning to discuss, if that's ok?  We do appreciate your business.  

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

TJ
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Terra J.
Grand Forks, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Eide Hyundai Review
Very friendly, accommodating and professional. Also very dependable.

The brand is extremely reliable.
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 11/23/2020 05:42 AM

Thank you so much for your excellent review!  We really appreciate it.  I'm glad everything went well during your visit to our service department.  We'll see you next time!

Have a great Thanksgiving!
Thanks again,

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

NG
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Nora G.
Crookston, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great friendly service
It’s nice to go somewhere and know your not getting taken advantage of .
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 11/23/2020 05:39 AM

Thank you so much for your excellent review!  We really appreciate it and your business.  I'm glad your experience here was a good one, and we look forward to seeing you again!

Thanks again and have a great Thanksgiving!

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

JS
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John S.
Reynolds, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
!
!
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 10/26/2020 05:50 AM

Thanks so much for your excellent survey response!  We really appreciate it, and your business.  We look forward to seeing you again next time!

Thanks again and take care!

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

AT
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Ashley T.
Fargo, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fantastic
They provided quick and professional service in a very short notice. They were detailed informative and professional. (I am a certified maintenance technician so I know good service this dealership and their staff are amazing I couldn’t provide better customer service myself so this should tell you something. ) the service advisor and tech both deserve raises.
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 10/20/2020 06:30 AM

Thank you so much for your excellent review!  We really appreciate your business, and the fact you drive from Fargo to visit us. Wow!  That's awesome!  We look forward to seeing you again next time!

Thanks again and stay healthy,

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

RM
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Rosa M.
Grand Forks Afb, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Amazing!!!
Highly recommended ?
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 10/07/2020 02:37 PM

Thank you so much for your excellent review!  We really appreciate it.  I'm glad your visit was such a positive experience and we look forward to seeing you again!

Take care, stay healthy!

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

JH
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Jerome H.
Grand Forks, ND
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil Change
Service was prompt and professional
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 10/06/2020 12:32 PM

Thank you for your review.  We really appreciate your business.  We do strive for five star experiences every customer every time, so if there is anything we can do to make your next visit a five star, please don't hesitate to let me or my staff know!

Thanks again,

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com
Brian F., Parts & Service Director de Eide Hyundai a répondu le 11/18/2020 01:32 PM

If there is any way you think we deserve a 5 star, please consider a Re-Score!

Thanks so much.

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

RH
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Roger H.
Grand Forks, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
excellent dealership
super super super
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 08/20/2020 06:13 AM

Thank you Roger, for your excellent review!  It is much appreciated.  We'll see you again soon!

Take care!

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

Client vérifié
Grand Forks, ND
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service!
oil change done
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 08/07/2020 02:22 PM

Thank you for your survey response.  We strive for 5 star experiences here for every customer, every time.  If there is anything we can do to improve your next visit, please do not hesitate to let me know.  We really appreciate your business and look forward to seeing you again next time!

Have a nice weekend!

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

SZ
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Steven Z.
Grand Forks, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service is great
Brian is great in the service dept. He listened to my concerns and kept me updated on the service of my vehicle. Great customer service. Thank you.
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 07/31/2020 06:09 AM

Thank you so much for your excellent review!  I'm glad to hear you were so satisfied with your service experience here.  We look forward to seeing you again next time!

Thanks again!

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

MW
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Mary W.
East Grand Forks, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change and more
I was worried after driving 70 mph over a large piece of metal , that something was affected. I asked the desk person to please check for abnormalities on the underside of the car. My oil and filter were changed and the service man and the desk man both checked for damage. Luckily there was nothing . I was grateful and very satisfied that I could drive the car out of town and not worry about repercussions from the earlier incident.
Thanks for the great service!
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 07/30/2020 08:46 AM

Thank you so much for your excellent review!  I'm glad to hear your experience here was a good one.  I am also glad to hear there is no damage to your car!  We really appreciate your business and we look forward to seeing you again!

Thanks again and take care!

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

Client vérifié
Grand Forks, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Shop Service
Brian is an asset to your dealership. He is knowledgeable and informative. Brian was super friendly and caring!
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 07/17/2020 08:50 AM

Thank you so much for your kind words and excellent review!  We really appreciate it!  I'm glad to hear you were so well taken care of on your visit here.  We look forward to seeing you again soon.

Thanks again, take care and have a great weekend!

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com

CS
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Carol S.
East Grand Forks, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Very friendly service people. Came to waiting area to let me know their finding for rattle in door.
Recommandé
Brian F., Parts & Service Director de Eide Hyundai a répondu le 07/13/2020 05:36 AM

Thanks so much for your excellent review!  We really appreciate it.  I'm glad to hear your experience here was a good one and we look forward to seeing you again next time!

Thanks again and stay healthy!

Brian Fjestad
Parts & Service Director
701-746-9353
bfjestad@eidemotors.com
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.