WB

WILL BISHOP

Pohanka Hyundai

Évaluation globale

4,6

(917 reviews)

67

Critiques de WILL BISHOP

RM

Renee M.

Temple Hills, MD

2017 Hyundai Sonata Hyb

07/16/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Customer Service!!

My service rep was professional, friendly and very knowledgeable! However, my scheduled oil change took way too long (almost two hours)! They have a Very nice waiting room and amenities and my service rep was the best so I’ll be back to give them another chance but if I’m there again for two hours for an oil change ... ?

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/17/2018 06:49 AM

Thank you for your review and for choosing Pohanka for your service, we are a no appt dealership so we happen to be a little busier than others but I am happy that you enjoyed your service. We here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

PM

Paulene M.

Washington, DC

2015 Hyundai Sonata

07/13/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service

I have the greatest Service Advisors

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/17/2018 06:46 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

ID

Irene D.

District Heights, MD

2009 Hyundai Santa Fe

07/12/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The best service technician

My services techs are Shawn and Will. I can truly say that regardless of how long it has been since they last saw me, they always address me by name and ask how am I doing and the vehicle? No appointment and no wait time for what I had to get done.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/17/2018 06:45 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Hyattsville, MD

2015 Hyundai Sonata

07/11/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The friendly environment is suitable

The dealership is well kept.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/12/2018 11:42 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

CC

Colleen C.

College Park, MD

2017 Hyundai Tucson

07/11/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service with a smile

Great service department. Clean and friendly.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/12/2018 11:42 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

SD

Sharron D.

Largo, MD

2003 Hyundai Sonata

07/11/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

Service is always excellent.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/11/2018 02:57 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Temple Hills, MD

2017 Hyundai Elantra

07/10/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

TImely Manner

I initially took my car in for an oil change but was told by a Service Advisor, I needed a 15,000 mile checkup. The work was completed in the time promised.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/10/2018 01:02 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

LR

Lois R.

Capitol Heights, MD

2015 Hyundai Tucson

07/09/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Happy customer with excellent service

From the time I called to the time I left will was very accurate and precise on what needed to be done and how long it would take to do it and the price of it

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/10/2018 12:52 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

LW

Latorya W.

Greater Landover, MD

2018 Hyundai Sonata

07/09/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Customer Service

Great experience always at Pohanka Hyundai in Capital Heights! Recently I worked with Will in service. He did a awesome job!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/10/2018 12:51 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Capitol Heights, MD

2010 Hyundai Sonata

07/08/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Car

Car is riding very good.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/09/2018 08:25 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

SS

Sheldon S.

White Plains, MD

2011 Hyundai Sonata

07/04/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The service was good, fast, but expensive

Mr. Bishop was great. He assisted with diagnosing the problem and made sure it got fixed.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/05/2018 01:12 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

ME

Musye E.

Washington, DC

2009 Hyundai Elantra

07/03/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Employees

Great work

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/03/2018 02:52 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

District Heights, MD

2013 Hyundai Sonata

06/29/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Clean facility

Convenience of dealership.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 07/02/2018 09:39 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

JL

Jimmie L.

Fort Washington, MD

2012 Hyundai Genesis

06/28/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Experienced technicians and great service.

Service techs and staff are professional and efficient.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 06/29/2018 06:53 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Cromwell, CT

2011 Hyundai Santa Fe

06/28/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Fantastic service

My car broke down while out of town over a holiday weekend. The service adept at this dealer was fantastic to get my Car fixed and back on the road. So grateful they were open and could take me right away!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 06/29/2018 06:52 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Fort Washington, MD

2017 Hyundai Sonata

06/28/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Thanks

Mr Will in the service department outstanding. professional polite and knowledgeableThanks for your Help

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 06/29/2018 06:49 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DH

Danielle H.

Fort Washington, MD

2014 Hyundai Sonata

06/27/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Mr. Will B. is the BEST!!!

I love coming to this car dealer to get my car serviced...Mr. Will B. takes care of my car and keeps me clear with what's going on with my vehicle.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 06/28/2018 11:57 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

LA

Linda A.

Upper Marlboro, MD

2011 Hyundai Sonata

06/21/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Always great service and friendly staff

I always get great service. Someone was there to greet me as soon as I pulled up to the service center. The staff is friendly and professional, the waiting room is comfortable and the rest rooms are always clean.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 06/22/2018 07:09 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

AF

Ashleigh F.

Washington, DC

2012 Hyundai Sonata

06/19/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

oil change & tire rotation

Dropped my car off the night before so it could be serviced first thing in the morning. It was ready by 8:20 the next morning. Upon my arrival I was told that my wheel cover was broken while my car was being serviced and that I should purchase replacements and I would be reimbursed. The service manager gave me his card in case I had any problems with being reimbursed. I havent purchased any new covers yet but Im sure I wont have a problem getting my money back.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 06/19/2018 01:57 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

TG

Tiffany G.

Washington, DC

2017 Hyundai Elantra

06/15/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

I always love coming here

Professional friendly staff and so far all my services have been quick!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 06/19/2018 07:33 AM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

601-620 sur 931 résultats

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