WB

WILL BISHOP

Pohanka Hyundai

Évaluation globale

4,6

(917 reviews)

67

Critiques de WILL BISHOP

RS

Rasheedah S.

Washington, DC

2018 Hyundai Kona

10/02/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Love this place!!

I love that I can get in and out. Will is the best!!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 10/03/2019 02:15 PM

We appreciate your trust Rasheedah, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

MB

Minnie B.

Brandywine, MD

2011 Hyundai Sonata

10/02/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great workmanship and customer service

The workmanship, customer service and convenience are exceptional.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 10/03/2019 02:14 PM

We appreciate your kind feedback about our business Minnie. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

GC

Grace C.

Washington, DC

2013 Hyundai Elantra Coupe

10/01/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Always a great experience!

Every time I’ve come here the staff have been very friendly, professional, and helpful. They really do their best to look out for you and your car, and my car always runs really well after servicing it. During most recent visit, my service advisor was Will. He was so helpful, kind, and knowledgeable! I’d recommend this location to everyone. Plus their coffee is great and their waiting area is relaxing and comfortable.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 10/03/2019 02:08 PM

Thank you for your wonderful 5 star rating Grace, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

RM

Rashanda M.

Washington, DC

2016 Hyundai Sonata

10/01/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Customer Service

I took my car in for tires and brakes, and Will provided "Excellent Customer Service."

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 10/03/2019 02:06 PM

We appreciate your positive feedback about our business Rashanda. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

FB

Felicia B.

Washington, DC

2013 Hyundai Sonata

09/30/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Job

BIG THANK YOU, to the Service Team. Great job goes out to W. Bishop, Sean, Miguel and Ms. Pat. Thank you guys for being such a great team and providing excellent service to the Hyundsi customers.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 10/03/2019 02:05 PM

We appreciate your AMAZING feedback about our business and employees Felicia. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DH

Dorothy H.

Capitol Heights, MD

2018 Hyundai Elantra

09/25/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Customer service

Customer service is very friendly

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/26/2019 03:18 PM

Thank you for giving us a great rating and for recommending our business to other potential customers Dorothy. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

HE

Harriette E.

Temple Hills, MD

2019 Hyundai Kona

09/20/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Atmosphere, service and user friendly environment

Always welcomed with a smile and Will Bishop knows my name. Feel that my need will always be taken care of.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/20/2019 02:32 PM

We appreciate your kind feedback about our business Harriette. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

OF

Odowd F.

Washington, DC

2013 Hyundai Sonata

09/20/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good place

Pohanka is a good place to service your Hyundai.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/20/2019 02:27 PM

We appreciate your positive feedback about our business Odowd. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

VR

Valerie R.

Waldorf, MD

2019 Hyundai Santa Fe Xl

09/19/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

Great service friendly employees clean dealership.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/20/2019 02:27 PM

We appreciate your kind feedback about our business Valerie. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

CH

Clarence H.

Fort Washington, MD

2017 Hyundai Santa Fe Sport

09/11/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

I not only appreciate the service of my vehicle, but also the service I received from the service advisor Mr. Will Bishop. The greeting, the keeping me informed and answering my questions. All in all it added up to a rewarding experience.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/13/2019 03:16 PM

Thank you for your wonderful 5 star rating Clarence, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Laurel, MD

2013 Hyundai Elantra

09/11/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Just an oil change

I went in for an oil change and everything went well. No complaints with the service. All is well.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/13/2019 03:14 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

RS

Rasheedah S.

Washington, DC

2018 Hyundai Kona

09/11/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Staff

Will is excellent! I appreciate his customer service. The actual service was complete in a timely manner.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/13/2019 03:14 PM

We appreciate your AMAZING feedback about our business and employees Rasheedah. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

TB

Tracy B.

Silver Spring, MD

2005 Hyundai Tucson

09/06/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent Customer Service

I have no complaints.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/09/2019 03:15 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

TJ

Thelma J.

Washington, DC

2014 Hyundai Santa Fe Sport

09/06/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent Service

An excellent job was done while I was at Pohanka Hyundai.

Waiting room was clean; waiting time was reasonable.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/06/2019 03:46 PM

Thank you for your wonderful 5 star rating again Thelma, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

JP

Joan P.

Mount Rainier, MD

2019 Hyundai Tucson

09/04/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Ultimate service

The quality service of every visit is comforting. The staff is very welcoming and willing to go the extra mile to make sure I'm getting the best service.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/05/2019 03:11 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers Joan. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

KM

Keith M.

Upper Marlboro, MD

2011 Hyundai Sonata

09/04/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Defects

The 2011 sonata has had every defect and recall.

Non recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/05/2019 03:08 PM

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. I have attempted to give you a call, please give me a call back at your earliest convenience or you may also send me an email to acoleman@pohanka.com. I would like to speak more with you about your concerns and hope to leave you satisfied.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DL

Donna L.

Washington, DC

2017 Hyundai Sonata

09/03/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

D. Y. L

The service writer Mr. Bishop was great.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/05/2019 03:06 PM

We appreciate your trust Donna, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Oxon Hill, MD

2013 Hyundai Sonata

08/31/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Steering wheel

They did a good job

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/02/2019 10:32 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

MW

Moses W.

Clinton, MD

2012 Hyundai Azera

08/28/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

My issue was addressed in a timely manner, parts ordered and vehicle put back in service in a couple days.

I was greeted with a smile and Service Tech Will ensured quality at every turn.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 09/02/2019 10:04 AM

We appreciate your kind feedback about our business Moses. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

AA

Akindele A.

Washington, DC

2016 Hyundai Sonata Hybrid

08/27/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

I love Pohanka Hyundai

They are very professional and give exceptional service to their customers, I have to give a shout out to Ralph the Service Manager, if you have any issues ask for Ralph, he'll make sure to see that your needs are met to the upmost satisfaction!

Recommandé

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

321-340 sur 931 résultats

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