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TUNDE O'CONNOR

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(687 reviews)
78

Critiques de TUNDE O'CONNOR

Client vérifié
Palm Coast, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
I am stuck with the Sonata but not with the service department.
I brought the car in for yet another problem, this time the air bag light stays on. The service center was very busy that day, and it was taking longer than expected to diagnose the car's trouble, so my service writer generously offered a loaner car. And even though she was up to her eye balls in work that day, she treated me, the customer, with courteousness and respect. I did not get the car repaired by Hyundai because the repair cost was astronomically high, but that isn't the fault of the service department. The service department is okay by me.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/28/2018 04:24 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
BM
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Brian M.
Saint Augustine, FL
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good, quick, professional, courteous service is what I expect!
At Hyundai of St Augustine that's what I received !!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/28/2018 12:03 PM


 Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
Client vérifié
Cumberland Foreside, ME
2007 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Courteous service coordinators. Quick turnaround.
Courteous service coordinators. Quick turnaround.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/28/2018 10:01 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MW
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Michelle W.
St. Augustine, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service review
Everyone was extremely nice, and friendly
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/27/2018 06:02 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
DP
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Deborah P.
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service without an appointment.
We were vacationing 16 hours from home and needed service. They were quick and helpful
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/26/2018 05:55 AM


 Thank you for taking the time to share your experience with us and we hope you enjoyed your stay in our beautiful city.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
DM
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Debora M.
Saint Augustine, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional
Very pleased with experience
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 02/22/2018 05:59 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
MR
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Michael R.
Palm Coast, FL
2017 Hyundai Ioniq Hybr
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Small operation, makes customer service more responsive.
In real life, nothing is perfect. With that in mind, overcoming disappointments and getting problems resolved is generally easier in a small well run dealership like Hyundai of St. Augustine, than a large one, where service tends to be more impersonal.
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 02/22/2018 05:58 AM

Thank you for taking the time to give us this great review! Thank you for your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
PM
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Paula M.
Saint Augustine, FL
2017 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Staff
Professional friendly courteous associates
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 02/19/2018 08:47 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Client vérifié
Palm Coast, FL
2014 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
Very good and helpful service people.
You should have a TIP jar for car washers; they work hard too!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/14/2018 10:25 AM


 Thank you for sharing your kind words with us and the 5 star rating. We appreciate you noticing how hard our car washers work regardless of rain or shine and freezing cold or scorching hot.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
AR
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Avelino R.
Palm Coast, FL
2012 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
2012 Santa Fee Ltd
Fully satisfied with all aspects during a recent maintenance appointment. Keep up the good work!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/14/2018 05:36 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MD
gravatar
Michael D.
Saint Augustine, FL
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service as always!
Just had my car serviced with the usual courtesy and professionalism!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/13/2018 08:47 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
RB
gravatar
Robert B.
Jacksonville, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast and Courteous Service
Quick check-in. Courtesy van driver was very helpful. Service was finished ahead of the promised time. Car wash is a great perk!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/08/2018 11:25 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Your staff makes this a great place for service
Excellent place to do business
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/07/2018 02:06 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
GW
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Gary W.
Palm Coast, FL
2013 Hyundai Genesis
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/06/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Nice.
Mr. Davis provides excellent customer service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/07/2018 08:55 AM


 Thank you for sharing your experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
JC
gravatar
Jeanne C.
Atlantic Beach, FL
2011 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Well taken care of
Everything is explained to me before the work is commenced. If time is not allotted for me, I can arrange other ways to get my vehicle worked on so that I am not without a car. You are well taken care of here. At least I am. I really like the people there and my car.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/06/2018 05:53 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
JP
gravatar
Jean P.
Saint Augustine, FL
2017 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/05/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Decline
Decline
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/05/2018 11:33 AM

Thank you for sharing your service experience with us. Our apologies for any inconvenience and the tire rotation will be on us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
Client vérifié
Palm Coast, FL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great customer service.
Great customer service and wait time was not too bad.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/01/2018 10:25 AM


Thank you for your kind words describing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
UN
gravatar
Ulrich N.
St. Augustine, FL
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer Care at Dealership
Stellar Service and good communication!
Special spotlight on Tundi and Sherryl!! No arrogance, clear instructions and excellent performamce. The service department is what makes this dealership stick out from the rest in Florida!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/01/2018 06:14 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
Client vérifié
Saint Augustine, FL
2011 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Caring car care
Very well organized, friendly, and responsive to concerns and questions. Service was fast. Service advisor was cordial, helpful, and took pains to be sure I understood what was being done and why.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/29/2018 11:45 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RT
gravatar
Richard T.
St. Augustine, FL
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service Experience
Fast service and an excellent customer experience. The waiting area is clean and comfortable.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/29/2018 05:57 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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