TK

TODD KISTLER

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(375 reviews)
82

HF
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Hallie F.
Marion, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Amazing customer service
Went above and beyond to help me get my services covered under warranty. Fast service too!
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 04/28/2017 02:42 PM

Hallie, thanks for the great review! We do our best to go above and beyond for each of our customers and are so glad to hear that you experienced just that with our awesome service department. We hope to serve you again in the future here at Dennis Hyundai! Take care.

Employés avec lesquels vous avez travaillé

MB
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Michael B.
Mansfield, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A++++++++++++++++++++++++++
Great team at Dennis as always
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 04/24/2017 08:49 AM

Thanks for the review, Michael! We're very happy to see you had such a "positive" experience with us here at Dennis Hyundai and that you've always had a great experience with us. We hope to serve you again in the future! Have a great day.

Employés avec lesquels vous avez travaillé

Client vérifié
Columbus, OH
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Their service was professional and they completed the work in a timely manner without adding on any additional charges.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 04/21/2017 02:32 PM

Thanks for the great review! We're glad to see you had a five-star experience with our service team here at Dennis Hyundai and we hope to serve you again in the future. Drive safe!

Employés avec lesquels vous avez travaillé

Client vérifié
Columbus, OH
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2017
client vérifiéVérifié Client
Catégorie : Service
Customer service
Reached out quickly to resolve concerns, which was much appreciated.
Recommandé
Employés avec lesquels vous avez travaillé

Client vérifié
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Maintenance
Good
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 04/18/2017 01:46 PM

Thanks for taking the time to leave us a review! We're glad you had a five-star worthy experience with our service team and we hope you'll keep Dennis Hyundai in mind for any future service needs! Take care.

Employés avec lesquels vous avez travaillé

Client vérifié
Columbus, OH
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2017
client vérifiéVérifié Client
Catégorie : Service
Customer service
Reached out quickly to resolve concerns, which was much appreciated.
Recommandé

Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/16/2017
Type de service : Repair
Catégorie : Service
Usually great
Had a recall on my car and was never contacted. They informed me only when i came in for an oil change and never fully explained what the repair was.
Recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 04/17/2017 02:16 PM

I would like to apologize for your recent service visit. Unfortunately we have no control over the letters that are sent out for recalls, those come directly from Hyundai. I am disappointed that we did not communicate to you better on wha the recall was for. I looked it up and the recall on your car was for a computer update. These are done to make sure the computer in your vehicle is working at it's peak. It is just like updating the software in your computer to a newer version, there will be changes to optimize performance. If you have any other questions or anything else I can help you with please let me know. Also if you would like to contact Hyundai and make sure they have your correct information their number is 1-800-633-5151.

Thank again
Ryan Riedmaier
Service Manager
Dennis Hyundai of Easton
(614)471-2900 ext 7300

Employés avec lesquels vous avez travaillé

TJ
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Trust J.
Westerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
I have always felt that I was a valued customer each time I come to Dennis Hyundai. I have had some unusual issues with my vehicle and each time they tried their best to rectify those issues.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 04/16/2017 09:34 AM

Each of our customers is very important to us, as are their unique service needs! We're glad to hear we've been able to make you feel valued as we've assisted with your vehicle - that's what we work for every day here at Dennis Hyundai. We hope to continue serving you in the future! Have a great day.

Employés avec lesquels vous avez travaillé

SW
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Sherika W.
Columbus, OH
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Blah
I just brought my car in 2015 brand new off the lot so far I have had regular issues with it. I will not buy another Hyundai I do not think that they are good cars. On top of that they have not been able to resolve my issue
Non recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 04/12/2017 08:18 AM

Hello my name is Ryan Riedmaier and I am the Service Manager. I am sorry to hear that your vehicle has not lived up to your expectations. I would like to help restore your confidence in your vehicle and Hyundai by assisting you with whatever issue you are still experiencing. Please feel free to contact me at your convenience and I will do whatever I can to help you. Thanks again for choosing Dennis Hyundai.

Ryan Riedmaier
Service Manager
Dennis Hyundai of Easton
(614)471-2900 ext 7300

Employés avec lesquels vous avez travaillé

CY
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Cynthia Y.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always great service at Dennis Hyundai at Easton
You get my 10 again
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 04/10/2017 10:32 AM

Thanks so much, Cynthia! We love hearing from our returning customers and are glad to hear we have been able to deliver consistently great service to you here at Dennis Hyundai. We hope to serve you again in the future! Have a great day.

Employés avec lesquels vous avez travaillé

JR
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great staff!
great work
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 04/03/2017 03:07 PM

Hi Jeffrey! Thanks so much for the great review. Our goal at Dennis Hyundai is to ensure our customers receive the very best service and we're glad we earned your five-star rating! We hope to serve you again in the future. Have a great day.

Employés avec lesquels vous avez travaillé

Client vérifié
Westerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Well done
Well done.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 03/29/2017 02:55 PM

Thanks for the five-star review! Our customers are our top priority here at Dennis Hyundai and we're happy to hear you received the exceptional service that our customers deserve. We hope you'll keep us in mind for your future service needs! Take care.

Employés avec lesquels vous avez travaillé

JV
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James V.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
.
.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 03/29/2017 02:51 PM

Hi James! Thanks for the great review - we're very happy to see you had an excellent experience with our fabulous service team here at Dennis Hyundai. We hope to provide you the same five-star service again in the future! Have a great day.

Employés avec lesquels vous avez travaillé

DO
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Dennis O.
Galena, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very Friendly and Completed in a timely manner.
Very Friendly and Completed in a timely manner.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 03/27/2017 02:47 PM

Hi Dennis! Thanks for the review and for your feedback. Our friendly team works hard to ensure each of our guests is in and out in a timely manner while still delivering the highest quality work and we're glad to hear that's what you received! We hope you keep Dennis of Hyundai in mind for any future service you may need. Have a great day!

Employés avec lesquels vous avez travaillé

SK
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Sharon K.
Columbus, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service as always
Great service as always
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 03/23/2017 11:46 AM

Hi Sharon! Thank you for the awesome review. We're happy to see you had a great experience with our service team here at Dennis Hyundai. We look forward to serving you again with any future service needs you may have, and we're sure we will earn that fifth star on your next visit! Take care and drive safe.

Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast service
Great fast service !
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 03/21/2017 09:24 AM

Thanks for taking the time to leave us a review! We're glad to hear you were so happy with the service you received on your Elantra and that everything was taken care of quickly. We work hard here at Dennis Hyundai to ensure each of our customers receives the great service we think they deserve. Have a great day and take care!

Employés avec lesquels vous avez travaillé

TT
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Thomas T.
Hilliard, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very professional in the service area.
No issues with my most recent service. In and out as expected. Service was performed as explained.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 03/21/2017 09:17 AM

Hi Thomas! We're pleased to hear that you were happy with the prompt and professional service you received here at Dennis Hyundai. Our goal is to ensure each of our valued customers leaves with the work they need and want completed in a timely and professional manner. We hope you'll keep us in mind for any future maintenance work. Have a great day!

Employés avec lesquels vous avez travaillé

GG
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Gregory G.
Blacklick, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Honest
Provided comprehensive maintenance summary but did attempt to oversell
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 03/15/2017 01:23 PM

Thanks for the amazing review Gregory! Our honest and comprehensive service practices are just one of the ways our team at Dennis Hyundai sets themselves above the rest. We hope you'll be back again for any future routine service you may need. Take care!

Employés avec lesquels vous avez travaillé

Client vérifié
Gahanna, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Routine Service
Courteous
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 03/13/2017 02:57 PM

You can always count on courteous service with the Dennis Hyundai of Easton team! Thank you for your positive feedback. Take care!

Employés avec lesquels vous avez travaillé

Client vérifié
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2017
client vérifiéVérifié Client
Catégorie : Service
Service Department
Great customer service.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 03/13/2017 02:54 PM

Our team at Dennis Hyundai of Easton is proud to go above and beyond for every customer. Thank you for your glowing review and have a great day!

Employés avec lesquels vous avez travaillé

Client vérifié
Hilliard, OH
2012 Hyundai Elantra To
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt, courteous service.
Good records on fire from previous visits.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 03/10/2017 08:24 AM

Thanks for the review! We're glad to hear you received prompt and courteous service on your recent visit. Our service team is dedicated to taking great care of our customers and we're glad your experience was five-star worthy. We hope to serve you and your Elantra again in the future! Take care.

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.