SG

Samantha Giddens

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1172 reviews)
75

AD
gravatar
Anthony D.
Lakeland, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Andy D
Everyone is professional and treats you with kindness and respect.
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/28/2016 07:12 AM

Thank you for your rating and review. We're pleased to know your experience was good during your recent visit to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

JM
gravatar
Joaquin M.
Davenport, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/27/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quickness and customer service
Because if they don't have a Hyundai it does t make sense for them to go there in Lakeland
Non recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/27/2016 02:01 PM

Thank you for your rating and review. It is true we service Hyundai vehicles, but we also service many import vehicles at Lakeland Hyundai Service. Our teams are skilled in the mechanics and systems of all top model foreign vehicles, just as Ford specializes in domestic vehicles. If we could have done anything differently during your visit to make your experience better, let us know. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

JC
gravatar
Jim C.
Davenport, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Fantastic place to take your car to be serviced
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/27/2016 05:20 AM

Thank you for you rating and review. We appreciate your comments and look forward to providing great service any time you may need us. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

MS
gravatar
Michael S.
Lakeland, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/26/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai maitenance review
Service is good, waiting is sometimes long even with an appointment.
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/27/2016 05:21 AM

Thank you for you rating and review. We are constantly working with our teams to improve efficiency and the speed in which any service may take. We apologize for your extended wait and if we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

Client vérifié
Lakeland, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/24/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly Service
From the moment you drive up to the service to the check out they keeps you informed about the status of the service. The waiting area is comfortable and the complimentary drinks are a nice touch.
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/26/2016 08:51 AM

Thank you for you rating and review. We want every customer to have a great experience in a comfortable environment every time. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

gravatar
Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
A Manganello
enjoyable wait!!
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/26/2016 08:29 AM

Thank you for your rating and review. "enjoyable wait!" is not usually what we hear, but we're pleased you had a pleasant experience at Lakeland Hyundai. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

BP
gravatar
Bruce P.
Lakeland, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professionalism
Have only great service when I need any service ....
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/23/2016 10:23 AM

Thank you for your rating and review. Great service is what we're striving for every day. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

DS
gravatar
Daniel S.
Lakeland, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The people
I enjoy the interaction with all the people at Lakeland Hyundai.
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/22/2016 06:44 AM

Thank you for your rating and review. We think we have a great team - thank you for noticing. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

RV
gravatar
Robert V.
Lakeland, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great to do business with..
Customer service rep met me when I arrived and wasted on time taking care of my concerns. Car was finished and ready to go at the time they promised.
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/22/2016 11:54 AM

Thank you for your rating and review. Samantha and all of our team members want everyone to have the best experience every time. We are glad we were able to take care of your concerns. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/21/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Dept. is decent
The service department is efficient
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/22/2016 06:03 AM

Thank you for your rating and review. If we could have done anything to make your last service experience better, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

gravatar
Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
GREAT PLACE
GREAT SERVICE
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/22/2016 11:54 AM

Thank you for your rating and review. We can live with "GREAT", It's what we strive for every day. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

RK
gravatar
Robert K.
Davenport, FL
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Lakeland service
Very polite and quick service. The waiting area was comfortable & coffe & water were a plus.
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/21/2016 01:47 PM

Thank you for your rating and review. We try to make sure every customer has a great experience every time.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

Client vérifié
Mulberry, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Lakeland HYUNDAI
Excelllent service department very satisfied. Thank you
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/21/2016 08:54 AM

Thank you for your rating and review. It's wonderful to hear from our customers and their experience. We're glad we could meet your expectations and look forward to the next time you need service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

TT
gravatar
Tracy T.
Lakeland, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service
Great customer service
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/21/2016 01:48 PM

Thank you for your rating and review. We truly appreciate your comments and for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

BB
gravatar
Byral B.
Lakeland, FL
2013 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/17/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Pleasant helpful staff and great service.
We have always experienced helpful pleasant staff and great workmanship. Love the warranty Hyundai provides. Would only buy their product.
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/20/2016 06:49 AM

Thank you for your rating and review. If we could have done anything differently on your last service to provide exceptional service, please let us know.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

RH
gravatar
Robert H.
Lakeland, FL
2013 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/14/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
I will want to verify future diagnoses of my cars condition.
Non recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/16/2016 12:36 PM

Thank you for your rating and review. We apologize for any miscommunication from Samantha regarding the condition of your vehicle. Lakeland Automall Service Manager Chris Haggsrom will be reaching out to you to discuss your concern. His direct number is 863-577-5122. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

JL
gravatar
Juan L.
Auburndale, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/14/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great, Through Service
We purchased our car a year ago and have had excellent customer service the entire time! The service department is very accommodating and works with our crazy schedules. They do a great job and they are informative. There is never any pressure to complete items not needed.
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/16/2016 12:33 PM

Thank you for your rating and review. We truly appreciate your continued support of Lakeland Hyundai Service and we hope we can continue to provide you with the best possible service every time. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

Client vérifié
Lakeland, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Place for Service
Friendly staff, fast service, great facility and reasonable prices.
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/15/2016 02:03 PM

Thank you for your rating and review. You hit all of the bullet points we strive for every day. We appreciate your business and thank you for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

MW
gravatar
Michael W.
Lakeland, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Warranty
excellent
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/15/2016 02:02 PM

Thank you for your rating and review.We knew people would like our warranty program - thank you for coming ti Lakeland Hyundai. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé

OM
gravatar
Oswaldo M.
Kissimmee, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/13/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Buen servicio y rapidez
Las dos veces que me ha tocado ir me he sentido muy bien,por las comodidades a los clientes.
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 09/16/2016 01:45 PM

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.