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SureCritic / Concessionnaire Hyundai / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(681 reviews)
79

Critiques de STEVE ENRIQUEZ

SB
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Sabrina B.
Lake Elsinore, CA
2017 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/19/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change review
Great service only compliant was wait time!
Recommandé
CARLOS V., Service Manager de Temecula Hyundai a répondu le 01/20/2018 07:40 AM

I wanted to thank you for your last visit. We do greatly appreciate your business and I will be having a conversation with my team on the time it took. We hope to see you for your next service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
DL
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Delmar L.
Temecula, CA
2012 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Love the Sunday service option
I was able to get an appointment within four days of calling and had a choice of either Saturday or Sunday. I used the Sunday service due to the discount. The oil change and tire rotation took less than an hour. Definitely better service than Paradise Chevrolet, appointment availability, customer service, and time it took.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:51 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

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STEVE ENRIQUEZ
JM
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Jeffrey M.
Murrieta, CA
2012 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/14/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Needs Improvement
Customer Service from my advisor was great. The whole department has changed recently and the vibe is not the same. They charge you to check for warranty issues.
Non recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:51 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

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STEVE ENRIQUEZ
DH
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Doug H.
Temecula, CA
2014 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Its personnel
Loved my Service Rep!!!
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

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STEVE ENRIQUEZ
JS
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James S.
Warner Springs, CA
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Courtesy and Promptness
The stadd were most friendly, courteous and efficient.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

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STEVE ENRIQUEZ
ES
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Ellen S.
Lake Elsinore, CA
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I love my Hyundai Veloster!
I moved to the boonies. I was closer to Hemet Hyundai. I went, they were nice. The service writer asked me to give him a good review. The next time I called he was rude. Temecula took me back. Steve was wonderful. You are far from me. But I'll never take the Veloster anywhere else again. Just one thing, the tow service was not free, and they didn't bring a flatbed. They destroyed my rear tire. I will only use AAA from now on. Thank God I had the tire insurance. The car runs great,and looks like new. It was happy to be home.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
KD
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Kristian D.
Temecula, CA
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service
Outstanding customer service
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Temecula, CA
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
New Sunday Service
First day of Sunday Service, a little rough, but as usual the service was excellent with good value.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:54 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Temecula, CA
2017 Hyundai Tucson
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil Change
I came in for an oil change and asked specifically for my tire pressure to be checked and windshield fluid to be filled. When I got in my car I noticed the tire pressure had not been checked so, I had to drive back to the dealership to have it done. Also, when I got home I noticed the wiper fluid was not filled. I am disappointed that these items were overlooked (even though my service paper said they had been completed). From my understanding they were short staffed that day so, I understand but I left my car there overnight which was plenty of time to make sure the vehicle was serviced properly. Great friendly staff, just wish they had done a better job and completing everything they promised.
Recommandé
CARLOS V., Service Manager de Temecula Hyundai a répondu le 01/10/2018 11:02 AM

I would like to start off by apologizing for the inconvenience on your last visit. It is not normal practice for us to leave tire pressure unchecked and also washer fluid. I have spoken to the employees that worked on that day and have taken proper actions. Please contact me when you get a change as I would like to go over a few items. Thanks so much for your time and I am looking forward for your phone call.  






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
JH
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James H.
Lake Elsinore, CA
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always great
Steve Enriquez and all the folks at Hyundai were great and helpful to insure I was taken care of in a professional manner
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:54 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Temecula, CA
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very friendly service
Took my car in to get it serviced as I noticed there was an oil leak. When I arrived to Temecula Hyundai I was greeted in a friendly manner. The sales staff was also very friendly as they made conversation with me while I waited. Although we did not find what was the cause of the leakage, the service department told me that they put a dye in the oil to see where the leak was coming from and to take it in the next time I do an oil change. Very friendly service.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:54 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Temecula, CA
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
I’m very happy with the service. They even cleaned my car.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
TW
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Torie W.
Lake Elsinore, CA
2013 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Great Service!!!!
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
CG
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Carmen G.
Pala, CA
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer Service
Nice and personable reps
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
YT
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Yvonne T.
Murrieta, CA
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Yvonne
Every time I have had my vehicle service it has been a good expeience.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
CW
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Carey W.
Temecula, CA
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very pleased
Very happy with my service and a huge shout out to Justin for taking the time to make sure he found out the issue with my car I was having was taken care of.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:56 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Temecula, CA
2017 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
I really appreciated how quickly they diagnosed the issue and took care of it. I also REALLY appreciated the car wash! Our other car is a Honda and the dealership has never done washed our car after a service. Thank you!
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:56 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

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STEVE ENRIQUEZ
JD
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Jeffrey D.
Temecula, CA
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent
Very professional.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:56 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

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STEVE ENRIQUEZ
JC
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Janet C.
Sun City, CA
2015 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Feedback
Great Service
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 01/22/2018 07:57 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

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STEVE ENRIQUEZ
AN
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Amity N.
Murrieta, CA
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Steve is the Best!
Service was completed in less than the time stated. Thank you for being so efficient!
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 12/29/2017 08:06 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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