avatar

Robert Demmoe

Service Advisor
Robert has been with us for 7 years, and ensures customers get the services their vehicles need on time, and for the best value.
Évaluation globale
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(77 reviews)
58

MC
gravatar
Mark C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2025
10
Excellent experience
Such a great team, I trust no other shop with my '65 Mustang. Highly recommend them.
Tim F. de Demo - Plus/Premium a répondu le 08/07/2025 09:30 AM

It's fantastic to hear that our team has earned your trust with such a classic ride! Your '65 Mustang definitely deserves the best, and we’re honored to be that shop for you. Recommendations like yours make us feel like we’re doing something right—like finding a needle in a haystack, but with tools instead! If there's ever anything else we can do to keep that beauty running smoothly, just let us know.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/31/2025
0
Terrible experience
I got my car back with a scratched quarter panel on my Bronco that wasn't there when i dropped it off. i hope they take care of it, and do the right thing.
Mark C. de Demo - Plus/Premium a répondu le 07/31/2025 09:13 AM

We're sorry to hear about the scratched quarter panel on your Bronco. That's definitely not how we want our customers to feel after a visit. It’s like accidentally scratching a new watch—nobody enjoys that surprise! Please rest assured that we take this matter seriously and are committed to resolving it for you. Our team will look into this and ensure we make it right. Your satisfaction is important to us, and we appreciate your bringing this to our attention.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2025
10
Highly recommend this shop
They did all the right things with my 1969 Camaro. It looks beautiful.
Tim F. de Demo - Plus/Premium a répondu le 08/03/2025 09:30 AM

We're glad to hear that your 1969 Camaro is looking as fabulous as it deserves! It sounds like a classic beauty, and we're delighted we could contribute to its charm. If your Camaro could talk, we're sure it would be expressing its gratitude too. Here's to many more admiring glances on the road!

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/21/2025
0
Could have been better.
Seems like it was an off day for them today. They missed the mark with their communication, telling me the car was ready, for me to get there and they hadn't started yet. Had me confused with someone else, super annoying.
Mark C. de Demo - Plus/Premium a répondu le 07/21/2025 01:41 PM

We appreciate your feedback and regret to hear about your recent experience. Clear communication is essential to our service, and it is concerning to learn that we fell short in this instance. We understand how frustrating this situation must have been for you and are committed to addressing this issue to improve our operations. Thank you for bringing this to our attention.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2025
10
Great experience
This is an all-star team! Such a great experience, at a great price. Can't recommend them enough!
Tim F. de Demo - Plus/Premium a répondu le 07/24/2025 09:30 AM

We sincerely appreciate your recognition of our team's efforts and the positive experience you had. It is gratifying to know that you found value in our services. Your recommendation means a great deal to us, and we remain committed to maintaining high standards and delivering exceptional experiences. Thank you for your support.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2025
10
Great service
Easy, fast, and friendly. I've been coming here for years, and always recommend them.
Tim F. de Demo - Plus/Premium a répondu le 07/03/2025 09:30 AM

It's great to hear about your experiences with us! We aim for that perfect combination of easy, fast, and friendly service, so it's rewarding to know we’re hitting the mark. Your recommendation means the world to us—it's like finding a secret menu item that just keeps getting better. Here’s to many more years of serving you!

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
10
Great service
Really nice, honest, and helpful team. I highly recommend them.
Tim F. de Demo - Plus/Premium a répondu le 06/28/2025 09:30 AM

We appreciate your positive feedback and recommendation regarding our team's honesty and helpfulness. Your support is valued.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
10
Great customer service
These guys are great. Friendly, always keep you updated, and very honest about what are the priority items and what could wait a while. Highly recommend them.
Tim F. de Demo - Plus/Premium a répondu le 06/21/2025 09:30 AM

It's fantastic to hear that you've had such a positive experience! We like to think of ourselves as your friendly neighborhood guide, prioritizing what needs immediate attention while keeping you in the loop. If our honesty and updates have made your day a little brighter, then we’re doing something right! We're glad to be a part of your journey and appreciate the high recommendation.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
10
Great experience!
Quick service. Friendly staff. Only $40 for my SMOG Cert with a coupon. Service literally took less than 20 minutes! I will definitely be a repeat customer.
Tim F. de Demo - Plus/Premium a répondu le 05/31/2025 09:30 AM

We are delighted to hear that your experience was as swift as a cheetah on roller skates! Your combination of quick service, friendly staff, and a budget-friendly SMOG certification certainly paints a picture that is more glowing than a neon sign at midnight. Rest assured, just like a good cheese, we strive to get better with age, and we aim to maintain our reputation for speedy yet thorough service. Should you ever need to venture back for another SMOG check, we will be prepared, perhaps even with a cup of coffee waiting – caffeine for the quick service needs, after all! Your intention to return fills us with great joy, like a well-placed pun, and it reassures us that our efforts are making an impact. We appreciate your business and look forward to serving you again with all the rapidity and cheer that you have come to expect from us.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
10
Gerrit took care of it!
He reached out and made it right. Let me know all of the details, and the tech apologized and didn't know he was doing something untoward. I appreciate the quick response.
Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
10
Gerrit took care of it!
He reached out and made it right. Let me know all of the details, and the tech apologized and didn't know he was doing something untoward. I appreciate the quick response.

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/08/2025
0
These guys are terrible
Not a good experience. Saw the tech getting lunch in my car at a drive thru when he was on a test drive.
Gerrit E. de Demo - Plus/Premium a répondu le 05/08/2025 10:07 AM

We apologize for the inconvenience you experienced and understand your concerns regarding the technician's conduct during the service. Your feedback is important and will be addressed appropriately.

Employés avec lesquels vous avez travaillé

GE
gravatar
Gerrit E.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
10
Awesome team, these guys are the best!
I've been coming here for 10 years, and always recommend them.
Gerrit E. de Demo - Plus/Premium a répondu le 05/07/2025 06:45 AM

We appreciate your long-standing loyalty and are grateful for your recommendations. It is rewarding to know that we have consistently met your expectations over the years. Your support is invaluable to us as we strive to provide the best service possible. Thank you for being a valued customer.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
10
Great service, quality repairs
these guys are the best. Highly recommend them for all of your collision needs! My truck looks brand new!
Tim F. de Demo - Plus/Premium a répondu le 04/12/2025 09:30 AM

We appreciate your fantastic feedback! It's always a win when our hard work leaves you feeling like you just drove off the showroom floor. If your truck ever starts to think it's a celebrity with all that shine, just remember where to take it for a touch-up! We're here for all your collision needs, and we're delighted to have earned your recommendation.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
10
Best service
Bob really took care of me, and was very forthcoming with the prices and options. I will definitely be coming back the next time.
Tim F. de Demo - Plus/Premium a répondu le 04/03/2025 09:30 AM

It's great to hear that Bob provided you with such excellent service and transparency! It's always a bonus when someone not only knows their stuff but also shares the details without making it feel like a secret mission. We look forward to seeing you again next time, ready to assist you with whatever you need—prices, options, or maybe even a few friendly jokes thrown in for good measure!

Employés avec lesquels vous avez travaillé

CN
gravatar
Ciara N.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
10
Service exceptionnel et rapide!
J'ai récemment fait réparer ma voiture dans ce garage, et je suis extrêmement satisfait de l'expérience. L'équipe était très professionnelle, accueillante et transparente sur les réparations nécessaires. Le travail a été fait rapidement et avec soin, et le prix était tout à fait raisonnable. Ma voiture roule parfaitement maintenant! Je recommande vivement ce garage à tous ceux qui recherchent un service de qualité et de confiance.
Ciara N. de Demo - Plus/Premium a répondu le 03/19/2025 11:38 AM

C'est fantastique d'entendre que votre expérience dans notre garage a été aussi positive! 🚗💨 Une équipe professionnelle, accueillante et transparente, c'est exactement ce que nous visons, alors on dirait que nous avons bien réussi notre mission! Nous sommes ravis que votre voiture roule comme un rêve et que vous ayez trouvé nos services à la hauteur de vos attentes. Merci pour votre recommandation, cela signifie beaucoup pour nous ! Passez de bons moments sur la route ! 🎉

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/14/2025
0
STAY FAR AWAY FROM THIS DEALERSHIP.
Most of their cars have problems! Dead rodents in the parking lot will definitely set a bad vibe when you arrive, if you don’t see it it’s because a car is parked over the poor thing (disgusting) what if those critters found their way into your new car? I’ve visited them a few times in one week just taking my time & test driving vehicles, so trust my review! Cars are dirty, they smell bad, some needs to be jumped started for a test drive, check engine lights are on in others, even FLAT tires on some…& the list goes on and on. They will tell you they can fix a problem on a car before selling it to you but why? Why not fix the problem before showing the car to potential customers? Makes no sense. I’ve never experienced a dealership like this before. Trust me if you’re in the South Plainfield area there’s a lot more places you can go to before ever coming here.
Mark C. de Demo - Plus/Premium a répondu le 04/15/2025 08:38 AM

We appreciate you taking the time to share your experience. It is concerning to hear about the condition of our vehicles and the environment at our dealership. We strive to maintain a high standard for cleanliness and vehicle readiness, and it appears we fell short in your case. Your observations about vehicle maintenance and presentation are noted, and we will address these issues with our team to ensure that our standards are improved. We value your feedback as it highlights areas where we must do better. Thank you for bringing this to our attention.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
10
Highly recommend.
What a great experience. their team was helpful, kind, even had snacks and coffee available while we waited, Overall a great experience.
Tim F. de Demo - Plus/Premium a répondu le 03/17/2025 09:30 AM

It's fantastic to hear you had such a pleasant experience with us! We're all about that "snacks and coffee" life—what's better than some treats while you wait? We're glad our team made you feel welcome and supported. Your feedback is like a high-five in our inbox, and we can't wait to keep making your visits just as enjoyable.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
10
Great experience
These guys were awesome to work with, and at a fair price. I highly recommend them.
Tim F. de Demo - Plus/Premium a répondu le 03/03/2025 09:30 AM

It’s fantastic to hear that you had such a positive experience! We work hard to keep things professional yet friendly, and it’s great to know our efforts to provide value didn’t go unnoticed. Your recommendation means a lot to us, and we’re excited to keep delivering that awesome service you enjoyed. Cheers to making great things happen together!

Employés avec lesquels vous avez travaillé

MC
gravatar
Mark C.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/19/2025
1
Could have easily been better.
Their work is fine and their prices are in line with others in the area. I've been coming here for a while, but this time they missed the mark with keeping me informed about the status of my car. I had grown to expect more, I hope they work on fixing their communication.
Employés avec lesquels vous avez travaillé

CM
gravatar
Clay M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
Excellent service.
This was my first time here and I got two brand new m/t front tires (mounted & balanced) and an alignment done for my lifted truck. Both Ed & Joe were very helpful, knowledgeable, and courteous. The prices are fair and the work completed was top notch with no issues. I will definitely be back again!
Tim F. de Demo - Plus/Premium a répondu le 02/22/2025 09:30 AM

It’s fantastic to hear your first visit went so smoothly! Ed and Joe appreciate the shout-out, and we’re glad you found their expertise and courtesy to your liking. We take pride in our work, and knowing you left with top-notch tires and alignment for your lifted truck puts a big smile on our faces. Looking forward to your next adventure with us—hopefully with fewer potholes and more smooth sailing ahead!

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.