Ricardo Garcia

Earnhardt Hyundai North Scottsdale

Évaluation globale

4,9

(1198 reviews)

92

Critiques de Ricardo Garcia

JG

James G.

Fountain Hills, AZ

2017 Hyundai Elantra

10/25/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Proximity

Wait time needs improvement.Other than that it is fine.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/26/2017 12:56 PM

Thank you for your feedback.

We know this visit took longer than either of us expected, even considering the tire repair issue, we expect to be closer to 1 hour than 2. We appreciate you sticking with us, and we will endeavor to make sure your next visit goes more swiftly.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Mesa, AZ

2011 Hyundai Sonata

10/24/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Excellent Customer Service and Convenience

Excellent customer service provided by Ricardo and the shuttle to work was very convenient.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/24/2017 04:15 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CD

Carla D.

Scottsdale, AZ

2016 Hyundai Elantra

10/23/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

urgent service need

My battery died about 2 hours before close, and they got me in and out of there with not only replacing the battery but an oil change and other minor repair! Thank you for getting it done before work the next day!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/23/2017 03:04 PM

Thank you for the wonderful review.

Dead batteries always seem to happen at the worst times. We're glad our team was able to get you in, get you out, and get you back to your life quickly.

We are happy to be your dealer and we'll look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SA

Scott A.

Las Vegas, NV

2016 Hyundai Elantra

10/21/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Fantastic servicve

I was visiting Phoenix and needed a new battery...............Service dept. got me right in ( on a Saturday) and replaced the battery...........wonderful, polite. spotless dealership

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/23/2017 08:38 AM

Thank you for the fantastic review Scott.

Dead batteries always happen at the worst times. We're glad we were able ot get you in, get you out, and get you back on the road quickly. We really appreciate the great praise here and on facebook.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DP

Diane P.

Scottsdale, AZ

2015 Hyundai Santa Fe S

10/19/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

Excellent as always!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/19/2017 03:30 PM

Thank you for the excellent review.

We are happy to be your dealership and we look forward seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RM

Roger M.

Scottsdale, AZ

2016 Hyundai Tucson

10/17/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Earnhardt Hyundai North Scottsdale Service

The service is great from checking in to the actual maintenance on the vehicle. I've been dealing with Earnhardt Hyundai for several years and have always been extremely satisfied with the entire service team. They are a professional and efficient in meeting the service needs of our vehicles.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2017 09:47 AM

Thank you for your loyalty over the years and we really appreciate the wonderful review.

It is our pleasure to be your dealership and we look forward to serving you for many more years and miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LF

Linda F.

2015 Hyundai Santa Fe S

10/16/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

q

great staff

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/16/2017 09:55 AM

Thank you for the great review.

Q.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2012 Hyundai Elantra

10/15/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

great service department

great service

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/16/2017 09:47 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SS

Susan S.

Phoenix, AZ

2015 Hyundai Sonata

10/15/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Always great service!

Thank you again to the Service Manager, Mike Southern, and the service staff for always making these service visits so easy and efficient~

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/16/2017 09:54 AM

Thank you for the fantastic review.

We are so happy to be your dealer for multiple Hyundais now and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DC

Donald C.

Cave Creek, AZ

2017 Hyundai Santa Fe

10/13/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Good experience

The work was done in a timely manner and customer service was fine, but one of the noises I reported is still there.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/13/2017 02:13 PM

Thank you for the positive review and we'll plan to get your Santa Fe back in to take another look (or listen) for your noise.

We are happy to be your dealer and we'll see you again soon.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

ST

Sandra T.

Scottsdale, AZ

2018 Hyundai Elantra

10/13/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Julian took great care of us

see above

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/13/2017 09:20 AM

Thank you for the wonderful review.

Congratulations on your new 2018 Elantra and we look forward to seeing you on your first service visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Phoenix, AZ

2017 Hyundai Santa Fe

10/12/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service

Ricardo is always great to work with! Love this team at Earnhardt!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/13/2017 08:38 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are very happy to be your Hyundai dealer and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Phoenix, AZ

2013 Hyundai Sonata

10/12/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Saturday Service

When I got to the dealership. They greeted me at my car they know my name and took my car for service right away. I was in and out. They staff is always friendly

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/13/2017 08:39 AM

Thank you for the 5-star review.

We are happy to be your Car Care Express dealer - oil changes and more while you wait. Our goal is to get you in, get you out, and get you back to your life. We appreciate the review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2010 Hyundai Genesis

10/11/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Genesis Service Review

Love my Genesis!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/13/2017 08:10 AM

Thank you for the positive review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

EM

Emily M.

Phoenix, AZ

2013 Hyundai Tucson

10/11/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Customer service was excellent !

My car advisor was very knowledgeable and I appreciate that,thank you Ricardo for doing a great job?keep up the good work!. Tom & Emily Maynard

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/13/2017 08:40 AM

Thank you for the excellent review an recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

NS

Nancy S.

Pittsburgh, PA

2013 Hyundai Genesis

10/11/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Genesis service

Roberto is the best

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/13/2017 08:49 AM

Thank you for the 5-star review and recommendation.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MM

MICHAEL M.

2015 Hyundai Sonata

10/11/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

great

as usual on time and done right

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/13/2017 08:49 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MB

Marc B.

Scottsdale, AZ

2017 Hyundai Sonata

10/11/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service

The service was on time, the service coordinator was friendly and helpful and the was ready when promised. All together a very pleasant experience.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/11/2017 09:52 AM

Thank you Marc for the great review and recommendation for Ricardo Garica your advisor.

We are happy to be your Sonata dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SA

Stella A.

Gilbert, AZ

2007 Hyundai Santa Fe

10/06/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

It's awesome

Everything was great

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/09/2017 01:08 PM

Thank you for the awesome review!

We are glad to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2015 Hyundai Genesis

10/06/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

Great

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/09/2017 01:08 PM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

801-820 sur 1210 résultats

Les avis suivants sont soit en attente de vérification, soit non recommandés, ou ont été signalés pour violation de notre Politique d'Avis.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.