Ricardo Garcia

Earnhardt Hyundai North Scottsdale

Évaluation globale

4,9

(1198 reviews)

92

Critiques de Ricardo Garcia

KC

Kathryn C.

Scottsdale, AZ

2013 Hyundai Sonata

07/12/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Service Review

Ricardo Garcia is an excellent Service Advisor. He is very efficient, personable and makes sure my car needs are explained and taken care in a timely fashion. Also, alerts me as to anticipated service needs in the future. In addition, the overall attitudes of the personnel in this dealership are very positive.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/19/2019 03:54 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LE

Lynn E.

Phoenix, AZ

2012 Hyundai Accent

07/09/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Outstanding Customer Service

A/C went out in June in my car. The young lady was able to get my car in for service within 48 hours of my call. Fortunately, it was just low on refrigerant. I was pleased to see that my bill was less than other repair shops as Earnhardt was running a summer special on A/C . This was a winning deal as I received great service and great price.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/19/2019 03:51 PM

Thank you Lynn for the wonderful review.

No A/C in Arizona June is absolutely no fun at all. I'm glad we were able to get you in, get you sorted, and help you stay cool this summer. We are honored to be your first choice and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JF

John F.

Scottsdale, AZ

2012 Hyundai Genesis

07/09/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendly atmosphere

Your all like family. I enjoy coming to your dealership. People are great.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/19/2019 03:47 PM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TW

Tony W.

Peoria, AZ

2013 Hyundai Sonata

07/07/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

The amazing Service Advisors they are so Friendly and they get it done under time! Fantastic!!!!

AAA 100% 5 STAR

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/08/2019 09:41 AM

Thank you for the AMAZING review and recommendation.

Sales to service, we're here to serve. Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Sedona, AZ

2016 Hyundai Genesis

07/05/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

great communication and attention to details

Complete information about service and detailed information about next scheduled service. Very friendly and fast.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/06/2019 09:51 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2018 Hyundai Sonata

07/05/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Computer upgrade

It was a very pleasant experience with friendly, helpful people such as Ricardo Garcia.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/06/2019 09:50 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Az, AZ

2013 Hyundai Genesis

07/04/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

Always so prompt and friendly

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/06/2019 09:49 AM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

WH

William H.

Scottsdale, AZ

2011 Hyundai Sonata

07/04/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great customer service!

There were a few recalls on my Sonata and I had them taken care of at Earnhardt Hyundai North Scottsdale. I was greeted right away and the customer service I was given was amazing.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/06/2019 09:48 AM

Thank you for the amazing review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DM

Daniel M.

Scottsdale, AZ

2013 Hyundai Santa Fe Sport

07/01/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

Always great service

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/03/2019 01:44 PM

Thank you for the excellent review and recommendation.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Cave Creek, AZ

2017 Hyundai Sonata

07/01/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

Ricardo always greets me with a smile & is always a pleasure to work with. Service is always great and I get in & out quickly.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/03/2019 01:42 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

GN

Gerald N.

Scottsdale, AZ

2018 Hyundai Santa Fe Sport

07/01/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Servicing with Ricardo

Always pleasant..and gets the job done.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/03/2019 01:42 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2017 Hyundai Tucson

07/01/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Service

Service Department went above and beyond!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/06/2019 09:46 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

PK

Peter K.

Phoenix, AZ

2017 Hyundai Santa Fe

07/01/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

See you again

Excellent customer service

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/03/2019 01:44 PM

Thank you for the excellent review and recommendation.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DS

Deirdre S.

Cave Creek, AZ

2014 Hyundai Elantra

07/01/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

30,000 mile service

Service was great as always with Ricardo.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/03/2019 01:42 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JF

John F.

Scottsdale, AZ

2012 Hyundai Genesis

06/28/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Better than Family

Just like always, great thoughtful staff. Little expensive for a door lock. Electronics is great until replacement necessary. The 1100 dollar mirror recommended not necessary. Forcing me into a new car. Cheaper. Appreciate everyone!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/28/2019 01:03 PM

Thank you John for the great review and recommendation.

Now we know some of this technology isn't cheap when it comes time to replace, and we certainly wish it had lasted longer than just 90,000 miles. First repair out of warranty is always an adjustment.

Of course we're here for you and perhaps it is time to replace your 2012, we'll help you pick out a G80 in just the right color.

It truly has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Genesis vehicles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SC

Sean C.

Scottsdale, AZ

2017 Hyundai Veloster

06/28/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent Service!

Just moved to N Scottsdale and took my 2017 Veloster in for routine service and was very happy with the entire process and the staff. The facilities and amenities were very nice!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/28/2019 10:06 AM

Welcome to Arizona Sean - get ready it's going to be a hot one!

Thank you for choosing us for service for your Veloster, we are happy to be your new Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2012 Hyundai Sonata

06/28/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

Ricardo was a pleasure to work with. He communicated everything clearly and my car was completed ahead of schedule!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/28/2019 10:08 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JM

Julie M.

Scottsdale, AZ

2013 Hyundai Elantra

06/26/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The service advisor

My Service Advisor is excellent. Has good practical suggestions

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/26/2019 03:14 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Phoenix, AZ

2015 Hyundai Genesis

06/26/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Bernhard Hyundai

The best service and the best customer relationship I recommend turn hug on the to everyone

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/26/2019 10:45 AM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RM

Roger M.

Scottsdale, AZ

2016 Hyundai Tucson

06/21/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

MAINTENANCE OF MY VEHICLE

Another excellent experience with the Service Team at Earnhardt Hyundai. Thanks!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/22/2019 12:36 PM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

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